Rockwell Automation
Support
Before you contact Rockwell Automation for technical assistance, we
suggest you please review the troubleshooting information contained
in this publication first.
If the problem persists, call your local Rockwell Automation
representative or contact Rockwell Automation in one of the following
ways:
If you need to contact Rockwell Automation for assistance, please
have the following information available when you call:
•
a clear statement of the problem, including a description of what
the system is actually doing. Note the LED state; also note input
and output image words for the module.
•
a list of remedies you have already tried
•
processor type and firmware number (See the label on the
processor)
•
hardware types in the system, including all I/O modules
•
fault code if the processor is faulted
Your Questions or Comments on this Manual
If you find a problem with this manual, please notify us of it on the
enclosed How Are We Doing form.
Phone
United
States/Canada
1.440.646.5800
Outside United
States/Canada
You can access the phone number for your
country via the Internet:
1. Go to http://www.ab.com
2. Click on
Product Support
(http://support.automation.rockwell.com)
3. Under
Support Centers
, click on
Contact
Information
Internet
⇒
1. Go to http://www.ab.com
2. Click on
Product Support
(http://support.automation.rockwell.com)
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