
Rockwell Automation Publication 1783-UM007I-EN-P - December 2017
333
Troubleshoot the Switch
Chapter 5
Verify Boot Fast
Boot Fast failures are potentially fatal to the switch. Contact your Rockwell
Automation representative if your switch does not successfully complete Boot
Fast. You can disable Boot Fast and run a power-on self-test (POST) by using
the CLI.
Troubleshoot IP Addresses
The following table includes basic troubleshooting for issues that are related to
the switch IP address.
Troubleshoot
Device Manager
The following table includes basic troubleshooting for issues that are related to
Device Manager.
Issue
Resolution
The switch does not receive an IP address from the DHCP
server
If the switch does not receive an IP address from an upstream device operating as a DHCP server, make sure that the
device is operating as a DHCP server. Repeat Express Setup.
The switch has the wrong IP address
If the switch is installed in your network but you cannot access the switch because it has the wrong IP address, assign a
new switch IP address and update the switch IP address in Express Setup.
Issue
Resolution
Device Manager does not appear
If you cannot display Device Manager from your computer, make sure that you entered the correct switch IP address in
the browser. If you entered the correct switch IP address in the browser, make sure that the switch and your computer
are in the same network or subnetwork:
–
For example, if your switch IP address is 172.20.20.85 and your computer address is 172.20.20.84, both devices
are in the same network.
–
For example, if your switch IP address is 172.20.20.85 and your computer IP address is 10.0.0.2, the devices are in
different networks and cannot directly communicate without a router. You must either change the switch IP
address or change the computer IP address.
Device Manager does not operate properly
Open Device Manager in a new browser window by using a private browsing mode:
•
In Internet Explorer, choose Safety > InPrivate Browsing.
•
In Firefox, choose New Private Window.
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Страница 10: ...10 Rockwell Automation Publication 1783 UM007I EN P December 2017 Table of Contents Notes ...
Страница 12: ...12 Rockwell Automation Publication 1783 UM007I EN P December 2017 Preface Notes ...
Страница 72: ...72 Rockwell Automation Publication 1783 UM007I EN P December 2017 Chapter 2 Get Started Notes ...
Страница 148: ...148 Rockwell Automation Publication 1783 UM007I EN P December 2017 Chapter 3 Configure Switch Features ...
Страница 282: ...282 Rockwell Automation Publication 1783 UM007I EN P December 2017 Chapter 3 Configure Switch Features Notes ...
Страница 317: ...Rockwell Automation Publication 1783 UM007I EN P December 2017 317 Monitor the Switch Chapter 4 ...
Страница 319: ...Rockwell Automation Publication 1783 UM007I EN P December 2017 319 Monitor the Switch Chapter 4 ...
Страница 325: ...Rockwell Automation Publication 1783 UM007I EN P December 2017 325 Monitor the Switch Chapter 4 ...
Страница 338: ...338 Rockwell Automation Publication 1783 UM007I EN P December 2017 Chapter 5 Troubleshoot the Switch Notes ...
Страница 396: ...396 Rockwell Automation Publication 1783 UM007I EN P December 2017 Appendix A DataTypes Notes ...
Страница 404: ...404 Rockwell Automation Publication 1783 UM007I EN P December 2017 Appendix B Port Assignments for CIP Data Notes ...
Страница 450: ...450 Rockwell Automation Publication 1783 UM007I EN P December 2017 Appendix D Cables and Connectors Notes ...
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