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Rockwell Automation Publication 2099-UM001D-EN-P - December 2012
Chapter 6
Troubleshoot the Kinetix 7000 Drive System
Interpret Error Codes and
Status Indicators
Refer to these troubleshooting tables to identify faults, potential causes, and the
appropriate actions to resolve the fault. If the fault persists after attempting to
troubleshoot the system, please contact your Rockwell Automation sales
representative for further assistance.
Error Codes
Common hardware errors that prevent a drive from completing the power
sequencing and fault assessment are listed first. Error codes that may appear on
the Fault Status display immediately follow the start-up errors.
When a fault is detected, the seven-segment status indicator will display an E
followed by the flashing of the two-digit error code, one digit at a time. This is
repeated until the error code is cleared.
Table 50 - Seven-segment Status Indicator Error Codes
Error
Code
Fault Message RSLogix
Anomaly or Symptom
Potential Cause
Possible Resolution
No Error Code Displayed
Power (PWR) indicator not
ON
No AC power or auxiliary logic power.
Verify AC control power is applied to the Kinetix 7000
system.
Internal power supply malfunction.
Call your Rockwell Automation sales representative
to return module for repair.
Motor jumps when first
enabled
Motor wiring error.
Check motor wiring.
Run Hookup test in RSLogix 5000 software.
Incorrect motor chosen.
Verify the proper motor is selected.
Digital I/O not working
correctly
I/O power supply disconnected.
Verify connections and I/O power source.
E04
MotorOvertemp Fault
Motor thermal switch
tripped
High motor ambient temperature and/or
excessive current.
Operate within (not above) the continuous torque
rating for the ambient temperature, 40 °C (104 °F)
maximum.
Lower ambient temperature, increase motor cooling.
Motor wiring error.
Check motor wiring at MF connector on the drive.
Incorrect motor selection.
Verify the proper motor has been selected.
Mechanical failure.
Check for motor bearing failure or machine jam.
