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Troubleshooting
Troubleshooting
Problems
Possible solutions
Mouse is not functioning
1.
In wireless mode, ensure that the
battery has sufficient battery power.
2.
Slide the power button to turn off
the mouse and then turn on again.
3.
In wired mode, connect the
USB wireless dongle extension/
charging cable to another USB A
port. A notification may appear
indicating that the driver installation
is in progress. If so, wait until a
notification to appear indicating
that the driver installation is
complete before you use the
mouse.
4.
In wireless mode, connect the
USB wireless dongle to another
USB A port. A notification may
appear indicating that the driver
installation is in progress. If so,
wait until a notification to appear
indicating that the driver installation
is complete before you use the
mouse.
5.
Restart the computer.
