20
When the water temperature approaches the stop temperature of 80ºC, the sensor starts the cooker to perform a series of
cooling cycles or interrupts the operation of the cooker automatically by means of “ECO-STOP” to prevent the blocking of the
capillary temperature sensor described above.
- ELECTRICAL SAFETY
The cooker is protected against high current interferences by standard fuses located in the main switch on the back of the
cooker and on the control panel.
- FLUE GAS FAN
If the fan stops, the control panel is immediately blocking the pellets feed and the alarm signal is displayed.
- MOTOR WITH REDUCER
When the engine with the gearbox stops working, the cooker continues to operate until the flame goes out due to the lack of
oxygen and until the minimum cooling level is reached.
- TEMPORARY POWER OUTAGE
After a short power outage, the cooker automatically switches to cooling.
- NO IGNITION
When the flame does not develop during ignition stage, the cooker switches to alarm state.
16.
FAULTS - CAUSES - SOLUTIONS
PROBLEMS
POSSIBLE CAUSES
SOLUTIONS
Pellets not
inserted into the
firebox.
1. The pellets storage is empty.
2. The infinite spiral is blocked.
3. The reducer of the infinite spiral is
defective.
4. The electronic card is defective.
1. Refill the storage
2. Empty the storage and unblock the spiral - auger
3. Replace the reducer
4. Replace the electronic card
The fire
extinguishes or the
cooker automatically
turns off.
1. The pellets storage is empty.
2. The combustion chamber is not
supplied with pellets.
3. Pellets temperature probe
intervention.
4. Doors are not completely closed or
gaskets are worn out.
5. Inadequate pellets.
6. Poor supply of pellets.
7. The combustion chamber is dirty.
8. The chimney is blocked.
9. Interference or malfunction on the
pressure switch.
10. The engine of the smoke aspirator
is damaged.
1. Fill the storage with pellets.
2. See the previous solution.
3. Allow the cooker to cool down completely and
turn it on again. If the problem persists, contact the
technical service.
4. Close the door or replace the gaskets with the
genuine gaskets.
5. Change the pellet type and select the type that is
approved by the manufacturer.
6. Check dosing and adjustment.
7. Clean the combustion chamber according to the
instructions in the manual.
8. Allow the smoke duct to be cleaned.
9. Replace the pressure switch.
10. Check the engine and possibly replace it.
The cooker works
for a few minutes and
then goes out.
1. Ignition stage did not end.
2. Temporary power outage.
3. Flue duct clogged.
4. Interference or fault in the
temperature probe.
5. Spark plug is damaged.
1. Repeat the ignition stage.
2. See the previous instruction.
3. Clean the flue duct.
4. Check or replace the probe.
5. Check or replace the spark plug.
Pellets are
deposited in the
combustion chamber.
The door glass is dirty
and the flame is weak.
1. Lack of combustion air.
2. Moist or inadequate pellets.
3. Engine of the flue suction system is
defective.
1. Clean the combustion chamber and ensure that
all openings are passable. Perform the standard
cleaning of the combustion chamber and flue duct.
Make sure the air supply is not blocked. Check the
condition of the gaskets on the door.
2. Change the type of pellets.
3. Check the engine and possibly replace it.
The engine of the
vacuum cleaner does
not work.
1. Cooker does not receive electricity.
2. Engine is damaged.
3. Control panel is defective.
4. Control panel does not work.
1. Check the power supply network and the melting
resistance safety.
2. Check the engine and condenser and possibly
replace.
3. Replace the electronic card.
4. Replace the control panel.
In automatic
mode, the cooker is
constantly running at
maximum capacity
1. Thermostat is programmed to the
maximum position
2. Ambient air thermostat always
measures cold air.
3. Probe that measures the
temperature is damaged.
4. Control panel is faulty or not
working.
1. Set the temperature of the thermostat again.
2. Change the position of the probe.
3. Check the probe and possibly replace it.
4. Check the control panel and possibly replace it.
Cooker does not
1. Lack of electricity
1. Make sure the plug is pressed and the main
