IN CASE O
F EM
ERGENCY
194
(Continued)
Even if the SOS - Emergency Call system is fully
functional, external or uncontrolled factors
may prevent or stop SOS - Emergency Call
operation. These include, but are not limited
to, the following factors:
The ignition is in OFF position.
The vehicle’s electrical systems are not
intact.
The SOS - Emergency Call system software
and/or hardware is damaged during a
vehicle collision.
There are network problems that could limit
or impair service operation (e.g., error by
operator, busy network, bad weather, etc.).
If the vehicle battery connection fails due to a
collision or accident, the system can support
an SOS - Emergency Call for a limited period of
time. If the battery is disconnected for service,
the system turns off. In this case, it will be
possible to make an SOS - Emergency Call only
when the battery is reconnected to the
vehicle’s electrical system.
System Requirements
Vehicle must have an operable 3G network
connection.
Vehicle must be powered with a properly
functioning electrical system.
The ignition must be in the RUN or ACC posi
-
tion.
WARNING!
Never place anything on or near the
vehicle’s 3G and GPS aerials. You could
prevent 3G and GPS signal reception,
which can prevent your vehicle from
placing an emergency call. An operable
3G network connection and a GPS signal
is required for the SOS-Emergency Call
system to function properly.
Do not add any aftermarket electrical
equipment to the vehicle’s electrical
system. This may prevent your vehicle
from sending a signal to initiate an emer
-
gency call. To avoid interference that can
cause the SOS-Emergency Call system to
fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical
system or modify the antennas on your
vehicle. IF YOUR VEHICLE AND SYSTEM
LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER
AN ACCIDENT) THE SOS FEATURES, APPS
AND SERVICES AMONG OTHERS WILL
NOT OPERATE.
The Occupant Restraint Controller (ORC)
turns on the air bag warning light in the
instrument cluster if a malfunction in any
part of the air bag system is detected. If
the air bag warning light is illuminated, the
air bag system may not be working prop
-
erly and the SOS-Emergency Call system
may not be able to send a signal to an
emergency service operator. If the air bag
warning light is illuminated, contact the
Service Network to have the air bag
system checked immediately.
Ignoring the LED on the SOS-Emergency
Call button could mean you will not have
emergency call services if needed. If the
LED on SOS-Emergency Call button is illu
-
minated red, contact the Service Network
to have the emergency call system
checked immediately.
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous
road conditions or location), do not wait
for voice contact from an emergency
service operator. All occupants should exit
the vehicle immediately and move to a
safe location.
Failure to perform scheduled mainte
-
nance and regularly inspect your vehicle
may result in vehicle damage, accident or
injury.
WARNING!
(Continued)
21_GU_OM_EN_USC_t.book Page 194
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