3EM13853AD
Issue 02, July 2006
1-17
5.
PRODUCT SUPPORT INFORMATION
Telephone Support
Customer Service Telephone Support
5.1
For telephone support for the customer services mentioned in this
Product Support Information, call
888-ALCATEC (888-252-2832)
or
613-784-6100
, 8:00 a.m. to 5:00 p.m., Central Time, Monday through Friday.
Ask the operator for the appropriate service to be connected to a qualified
representative or engineer.
5.2
After-hours emergency telephone support is also available by calling
888-ALCATEC (888-252-2832)
or
613-784-6100
. An emergency is defined as an
out-of-service, traffic-affecting problem or a nonoperating alarm system on
traffic-bearing systems.
Quality Hotline
5.3
A toll-free Quality Hotline
(800-553-4056)
is available to all customers
to report quality issues related to products or services.
5.4
The Quality Hotline is answered 24 hours a day, 365 days a year, and
is available throughout all 50 states and Canada.
5.5
To report quality issues, call
800-553-4056
. An operator will take the
information and have an Alcatel Quality Assurance Representative respond
during normal business hours (8:00 a.m. to 5:00 p.m. Central Time, Monday
through Friday). The regular customer service numbers should be used for
normal customer service functions.
Product Documentation and Training
Product Documentation
5.6
Product documentation is available on both paper and CD-ROM. The
documentation can also be accessed through Alcatel's Online Support
Documentation and Software web site at
http://www.alcatel.com/osds
.
Product documentation updates appear on Alcatel's Online Support
Documentation and Software web site before they are available in any other
format.
Содержание 1677 SONET Link
Страница 1: ...1677 SONET Link Maintenance and Trouble Clearing PN 3EM13853AD 02 R05 00 Issue 02 July 2006 ...
Страница 9: ...3EM13853AD Issue 02 July 2006 Table of Contents vi ...
Страница 13: ...3EM13853AD Issue 02 July 2006 List of Tables x ...
Страница 17: ...3EM13853AD Issue 02 July 2006 Introduction 1 4 ...
Страница 25: ...3EM13853AD Issue 02 July 2006 Introduction 1 12 ...
Страница 29: ...3EM13853AD Issue 02 July 2006 Introduction 1 16 ...
Страница 39: ...IXL 100 Task Index List 2 2 3EM13853AD Issue 02 July 2006 ...
Страница 55: ...IXL 101 Alarm and Event Condition Clearing Procedures 2 18 3EM13853AD Issue 02 July 2006 ...
Страница 57: ...IXL 102 Support Procedures 2 20 3EM13853AD Issue 02 July 2006 ...
Страница 59: ...IXL 103 Equipment Replacement Procedures 2 22 3EM13853AD Issue 02 July 2006 ...
Страница 61: ...IXL 104 Supporting Information 2 24 3EM13853AD Issue 02 July 2006 ...
Страница 63: ...RTL 100 Preventive Maintenance Procedures 3 2 3EM13853AD Issue 02 July 2006 ...
Страница 93: ...TAP 101 BKUPMEMP or BKUPMEMS Alarm 4 24 3EM13853AD Issue 02 July 2006 ...
Страница 95: ...TAP 102 CFGFLT Alarm 4 26 3EM13853AD Issue 02 July 2006 ...
Страница 97: ...TAP 103 IOC INT DF Alarm 4 28 3EM13853AD Issue 02 July 2006 ...
Страница 99: ...TAP 104 CONTBUS 7 or CONTBUS 8 Alarm 4 30 3EM13853AD Issue 02 July 2006 ...
Страница 101: ...TAP 105 CONTBUS MOS 1 or CONTBUS MOS 2 Alarm 4 32 3EM13853AD Issue 02 July 2006 ...
Страница 105: ...TAP 107 SYNCSEC Alarm 4 36 3EM13853AD Issue 02 July 2006 ...
Страница 107: ...TAP 108 FPSWUNLCK Alarm 4 38 3EM13853AD Issue 02 July 2006 ...
Страница 111: ...TAP 110 Fan Faults CLFAN CTRLREAD CTRLWRITE INT 4 42 3EM13853AD Issue 02 July 2006 ...
Страница 113: ...TAP 111 Fuse and Alarm Panel FAP Alarm 4 44 3EM13853AD Issue 02 July 2006 ...
Страница 115: ...TAP 112 SNTP Alarm 4 46 3EM13853AD Issue 02 July 2006 ...
Страница 119: ...TAP 114 CONTR TACC Alarm 4 50 3EM13853AD Issue 02 July 2006 ...
Страница 121: ...TAP 115 INHPMMON Alarm 4 52 3EM13853AD Issue 02 July 2006 ...
Страница 123: ...TAP 116 Resolve Craft Communications Loss 4 54 3EM13853AD Issue 02 July 2006 ...
Страница 131: ...TAP 120 USTHRESHOLD Alarm 4 62 3EM13853AD Issue 02 July 2006 ...
Страница 135: ...TAP 122 SYSDBG Alarm 4 66 3EM13853AD Issue 02 July 2006 ...
Страница 137: ...TAP 123 IMPROPRMVL Alarm 4 68 3EM13853AD Issue 02 July 2006 ...
Страница 143: ...TAP 125 DISK90 Alarm Drive A 4 74 3EM13853AD Issue 02 July 2006 ...
Страница 145: ...TAP 126 TEMP Alarm 4 76 3EM13853AD Issue 02 July 2006 ...
Страница 149: ...TAP 127 FWMISM Alarm 4 80 3EM13853AD Issue 02 July 2006 ...
Страница 151: ...TAP 128 HWFAIL Alarm 4 82 3EM13853AD Issue 02 July 2006 ...
Страница 153: ...TAP 129 INHMSG PM Alarm 4 84 3EM13853AD Issue 02 July 2006 ...
Страница 155: ...TAP 130 INHSWPR Alarm 4 86 3EM13853AD Issue 02 July 2006 ...
Страница 157: ...TAP 131 INHSWWKG Alarm 4 88 3EM13853AD Issue 02 July 2006 ...
Страница 159: ...TAP 132 PWR Alarm 4 90 3EM13853AD Issue 02 July 2006 ...
Страница 161: ...TAP 133 INT 1 Alarm 4 92 3EM13853AD Issue 02 July 2006 ...
Страница 163: ...TAP 134 INT 19 Alarm 4 94 3EM13853AD Issue 02 July 2006 ...
Страница 165: ...TAP 135 INT 2 Alarm 4 96 3EM13853AD Issue 02 July 2006 ...
Страница 167: ...TAP 136 PRCDRERR Alarm 4 98 3EM13853AD Issue 02 July 2006 ...
Страница 171: ...TAP 138 BATTERYLOW Alarm 4 102 3EM13853AD Issue 02 July 2006 ...
Страница 173: ...TAP 139 CARD 8K DF and CARD INT DF Alarm 4 104 3EM13853AD Issue 02 July 2006 ...
Страница 175: ...TAP 140 CFGNOSAVE Alarm 4 106 3EM13853AD Issue 02 July 2006 ...
Страница 177: ...TAP 141 SRFLT SSCRAM Alarm 4 108 3EM13853AD Issue 02 July 2006 ...
Страница 179: ...TAP 142 HLTHVER Alarm 4 110 3EM13853AD Issue 02 July 2006 ...
Страница 181: ...TAP 143 IMPROPINS Alarm 4 112 3EM13853AD Issue 02 July 2006 ...
Страница 183: ...TAP 144 IDROMREADER Alarm 4 114 3EM13853AD Issue 02 July 2006 ...
Страница 185: ...TAP 145 MEM ACCESS DF Alarm 4 116 3EM13853AD Issue 02 July 2006 ...
Страница 187: ...TAP 146 NO2KCLOCK Alarm 4 118 3EM13853AD Issue 02 July 2006 ...
Страница 189: ...TAP 147 CLKALM Alarm 4 120 3EM13853AD Issue 02 July 2006 ...
Страница 207: ...DLP 101 Module Mechanical Removal and Replacement 5 18 3EM13853AD Issue 02 July 2006 ...
Страница 209: ...DLP 114 Handling Static Sensitive Devices 5 20 3EM13853AD Issue 02 July 2006 ...
Страница 223: ...DLP 128 Replace Common Control Card CCC 5 34 3EM13853AD Issue 02 July 2006 ...
Страница 237: ...DLP 131 Replace EDFA Card 5 48 3EM13853AD Issue 02 July 2006 ...
Страница 241: ...DLP 132 Replace Fan Tray Assembly 15 RU Shelf 5 52 3EM13853AD Issue 02 July 2006 ...
Страница 249: ...DLP 134 Install Node Protection Shield Kit Replace Node Protection Shield 5 60 3EM13853AD Issue 02 July 2006 ...
Страница 255: ...DLP 135 Replace OC n Line Card 5 66 3EM13853AD Issue 02 July 2006 ...
Страница 267: ...DLP 137 Replace Timing Card TC 5 78 3EM13853AD Issue 02 July 2006 ...
Страница 273: ...DLP 138 Remove Install Card Slot Adapter 5 84 3EM13853AD Issue 02 July 2006 ...
Страница 277: ...DLP 141 Replace VT Switch Card VSC 5 88 3EM13853AD Issue 02 July 2006 ...
Страница 283: ...DLP 144 Replace Transmux Card TMUX 5 94 3EM13853AD Issue 02 July 2006 ...