Rainbow Office
–
User Guide
The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE.
48
6.
SETTING SCREENING, GREETING AND HOLD MUSIC
In this section, you can set your preferences for your different greetings, hold music, and
blocked calls.
6.1.
Setting a user greeting
Your Rainbow Office system comes with a default personal greeting, such as "Thank you for
calling (username)." You can easily change this greeting to your own custom greeting. Follow
the steps below to record a custom greeting over the phone or import a prerecorded greeting
from your computer.
1.
Select the
Settings
tab
2.
Select
Screening, greeting & hold music
3.
In the
User hours
tab, under
User Greeting
, click
Enable
4.
Click
Edit
under
User Greeting
5.
Under
Set Greeting
,
choose your preferred type of greeting from the dropdown
menu
a.
Default
: Select if you want to set your User Greeting to default
b.
Custom
: Select this
from the menu and select how you’d like to set your
custom recording:
●
Phone
: Next to
Call me on
, choose a phone number from the drop-down
menu if you have saved numbers or type a phone number in the text field.
Click the
Call now
button, and Rainbow Office will call you to record your
message
●
Computer microphone
: Click
Allow
if Rainbow Office asks to use the
microphone on your computer. The
Microphone test and record
settings
will appear. When ready, click the red
Record
button to record your
company greeting through your computer microphone. Stop the recording
and listen to the playback
●
Importing
: Click
Browse
to search your computer for a WAV or MP3 file
you want to use. Click
Attach
. Click the play button to listen to your
greeting
6.
Click
Done
7.
Click
Save
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