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SIP Business

8AL90341ENAAed01

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Introduction

Thank you for choosing an ALE International phone.

This model offers enhanced ergonomical features for more effective communication.

This document describes the services offered by the following sets connected to an OmniPCX Enterprise
system in SIP Business mode

•

Alcatel-Lucent 8028s Premium DeskPhone (8028s).

•

Alcatel-Lucent 8018 DeskPhone (8018).

The label and icons displayed depend on the type and the skin of the set. The label is not displayed if the
corresponding feature is not configured on your telephone system. Depending on the size of the display,
some labels may be truncated.

All labels are displayed in color and are italicized

. This icon describes a

succession of actions or labels you have to do or select: .
This icon describes the consequence of an action:

Some features depend on the type of the set.

8028s

8018

IP Phone

Monochrome screen

Two-port Gigabit Ethernet switch with Power Over Ethernet support

Audio services (hands-free, handset and headset)

The labels and icons presented in this document are not contractually binding and may be modified without
prior warning.

Содержание 8028s Premium

Страница 1: ...8028s Premium DeskPhone 8018 DeskPhone SIP Business User Manual 8AL90341ENAAed01 ...

Страница 2: ...t The label is not displayed if the corresponding feature is not configured on your telephone system Depending on the size of the display some labels may be truncated All labels are displayed in color and are italicized This icon describes a succession of actions or labels you have to do or select This icon describes the consequence of an action Some features depend on the type of the set 8028s 80...

Страница 3: ... CONTACTS 17 RECEIVING A CALL 18 SWITCHING BETWEEN AUDIO MODES 18 ACTIVATING THE LOUDSPEAKER DURING A CONVERSATION HANDSET LIFTED LOUDSPEAKER 19 REDIALING 19 SENDING DTMF SIGNALS 19 MUTE SO THAT YOUR CONTACT CANNOT HEAR YOU 19 4 DURING A CONVERSATION 20 MAKING A SECOND CALL DURING A CONVERSATION 20 ANSWERING A SECOND CALL DURING A CONVERSATION 20 TO CANCEL YOUR SECOND CALL AND RECOVER THE FIRST 20...

Страница 4: ...MMING DIRECT CALL KEYS 27 INSTALL A JACK ACCESSORY HEADSET HANDS FREE LOUDSPEAKER 8028S PREMIUM DESKPHONE 27 INSTALL A USB ACCESSORY HEADSET HANDSFREE LOUDSPEAKER 28 MANAGE CONNECTED DEVICES 8028S PREMIUM DESKPHONE 28 CONTACTING YOUR ADMINISTRATOR TECHNICAL SUPPORT 29 7 GUARANTEE AND CLAUSES 30 SAFETY INSTRUCTIONS 30 REGULATORY STATEMENTS 31 The information presented is subject to change without n...

Страница 5: ...lashing blue incoming call Appointment alarm 2 Monochrome screen 3 6 dedicated functions keys 4 4 programmable keys with Led and paper label 5 Navigation 6 Permanent feature keys quick access to the phone s main features 7 Wired handset 8 3 5 mm 4 pole jack TRRS standards CTIA 9 Magnetic alphabetic keyboard 10 An adjustable and stable foot 11 Loudspeaker 1 1 2 Main screen Date and time Display the...

Страница 6: ...6 dedicated function keys and an intuitive navigation key the 8018 DeskPhone provides 4 programmable keys as a smart add on module for a quick access to your favorite contacts or features It provides high audio fidelity for telephone calls either in hands free mode or using the comfort handset 1 2 1 Phone description 1 LED Flashing blue incoming call Appointment alarm 2 Monochrome screen 3 6 dedic...

Страница 7: ...bel Inserting the phone label Insert the paper label from the top end making sure it is placed correctly behind the notches Put the protective cover back in the same way 1 2 5 Function keys and programmable keys The 8018 DeskPhone uses 3 preprogrammed keys to access some features In this case the icon of the feature is printed on the paper Use the feature by pressing the corresponding key When act...

Страница 8: ...ate Increase the contrast idle state Pressing this key answers an incoming call in hands free mode when activated the key is lit blue When a call is in progress pressing this key switches from hands free mode to headset or handset mode Line keys Programmable keys F1 and F2 keys Lit when the function associated with the key is activated A service or a direct call can be associated to these keys Las...

Страница 9: ...tion OK key Short press Use this key to validate your choices and options while programming or configuring In idle state Used to access features for managing the call log such as delete a log delete all logs display missed calls only and acknowledge missed calls Left right navigator Used to move from one page to another and display information about current calls call in progress calls on hold inc...

Страница 10: ...ountry and languages The magnetic keyboard is automatically fixed on the base of the set It is connected to the corresponding connector behind the phone Country variants o AZERTY o QWERTZ o QWERTY international o QWERTY nordic Use the keyboard to enter names while configuring the phone Directly access the dial by name feature by entering the name of your contact on the keyboard Below is a list of ...

Страница 11: ...ed key When activated the LED corresponding to the key remains lit up Enter alphabetic characters The number pad keys have letters that you can display by successive presses The number is the last character in the series Some special characters can be displayed by successively pressing the key space _ 1 0 Use navigation keys to move the cursor into the text Press and hold the key to switch from lo...

Страница 12: ...martphone charger or USB stick For the 8018 DeskPhone the USB connector is on the side of the deskphone 4 10 100 1000 Mbps Ethernet connectors to a PC RJ45 5 10 100 1000 Mbps Ethernet connectors to the enterprise network LAN RJ45 6 DC power jack for an external power adaptor 7 Wired handset connector RJ9 3 5 mm 4 pole jack TRRS standards CTIA CTIA standards 1 Microphone 2 Ground 3 Audio right 4 Au...

Страница 13: ...hod Add a contact from the call log see Contact card Search for a contact in a corporate directory and add the selected contact in your local directory see Contact card For external numbers we recommend you use canonical address formats comprising followed by the country code e g 33 then the number without the first digit For example for 0390670000 enter the number 3390670000 To get the sign long ...

Страница 14: ...es Your conversation history with this contact Main information about your contact photo phone number email Action proposed with this contact call add to local directory When you open the contact card the conversation history is displayed if there are one or more new events otherwise the action page is displayed Navigate between different pages Call Call the contact Add Add the contact to your loc...

Страница 15: ...e phone is in the idle state The main part of the screen is used to display the call log Left keys To open the contact card Pressing the left key associated with a log will display all call logs associated with the selected contact All calls are displayed with an icon giving information on the type of call Answered incoming calls Unanswered incoming calls Answered outgoing calls Unanswered outgoin...

Страница 16: ...ress this key to display missed calls only Ack all Press this key to acknowledge all missed calls From the page containing information about the phone you can open missed calls by selecting the number of missed calls During conversation you can open the call log by using the right navigation key to consult it or to make a new call The conversation key will be blinking Select the flashing conversat...

Страница 17: ...lso call your contact from the contact card Call Call from call log You can call back a contact from the call log You can unhook the handset or the headset to make a call with the handset or the headset otherwise you make a call in hands free mode When on the Homepage Use the right navigation key to open the call log Using the up and down navigator if necessary find the contact to call Press the r...

Страница 18: ...ontact Deflect VM Deflect the call to your voicemail Switching between audio modes During the conversation you can switch between different audio modes handset loudspeaker hands free or headset if connected by pressing the loudspeaker hands free key until the desired audio mode is displayed If you are in conversation using the handset you can take the current call in hands free mode or with the he...

Страница 19: ...skPhone the redial key is associated with the Off hook key when the phone is in idle state Sending DTMF signals Sending DTMF is subject to configuration Contact your administrator to check that the feature is enabled 8018 DeskPhone 123 abc Use the alpha numeric keyboard key to switch between the numeric and alphabetic keyboard During a conversation you sometimes have to send DTMF signals such as w...

Страница 20: ...ey when the phone is in idle state Add add directly a second call to your conversation conference Answering a second call during a conversation During a conversation another person is trying to call you Your are alerted with 3 beeps The identity of the caller is displayed as long as the call is presented on your phone Press the OK key or the take the call key Take call The first call is on hold As...

Страница 21: ...he second caller and the first one is on hold o Using the left right navigation keys select the blinking call on hold icon Press the key associated with Retrieve You can talk to the first caller and the second one is on hold Transferring a call 4 6 1 To transfer your call to another number During a conversation Press the key associated with Transfer to The first call is on hold Call the recipient ...

Страница 22: ...following o Press the on hook key o Press the key associated with End conf The conference is ended 4 7 2 After the conference to leave your two contacts talking together You are in conference mode Press the key associated with Transfer The two participants remain on the call together Hide your phone number You can choose to hide your identity when calling Using the left right navigator keys select...

Страница 23: ...ght navigator to select the forwarding menu Pressing the associated key select from o Deactivate When selecting this option no forward is activated o Immediate All your calls are immediately forwarded to another set or voicemail o No Reply All your calls are forwarded to another set or voicemail when you cannot answer o Busy All your calls are forwarded to another set or voicemail when you are alr...

Страница 24: ...received a new voicemail or if you have missed calls Use one of the following o Press the messaging key Follow the instructions from the voicemail server o Using the left right navigator keys select the voicemail menu Press the voicemail key Voicemail Follow the instructions from the voicemail server ...

Страница 25: ...lect the settings menu Press the keys associated with Phone Ringing Ringing mode Pressing the associated key select from o Normal ringing A normal ring signals an incoming call o Silent mode The phone no longer rings The LED flashes to signal an incoming call o ProgressiveRinging A progressive ring signals an incoming call Press the OK key to validate your choice 6 1 4 Configuring discreet mode be...

Страница 26: ...down go up Selecting language Using the left right navigator keys select the settings menu Press the keys associated with Phone Language Select the language of your choice Press the OK key to validate your choice Adjusting the contrast of the display Using the left right navigator keys select the settings menu Press the keys associated with Phone Contrast Adjust contrast Press the OK key to valida...

Страница 27: ...administrator and have to be configured in the DM file Led behavior may differ depending on the system configuration For more information contact your installer or administrator Install a jack accessory headset hands free loudspeaker 8028s Premium DeskPhone By default the audio jack of your telephone can be used to connect a headset hands free kit or loudspeaker A wideband headset can also be inst...

Страница 28: ...t navigator keys select the settings menu Press the keys associated with Phone Audio You can find information about which device is connected to the jack or USB connector o USB Headset Handset Handsfree Loudspeaker o Jack Headset Handset Handsfree Loudspeaker 6 10 2 Set accessory type for each connector Using the left right navigator keys select the settings menu Press the keys associated with Pho...

Страница 29: ...e This label is an example and does not represent the one placed on your phone Date code left Technical code right 6 11 2 Software version The software version can be viewed on the phone by following this path Using the left right navigator keys select the settings menu Press the key associated with Version 6 11 3 Display network settings Using the left right navigator keys select the settings men...

Страница 30: ...rical storm There may be a remote risk of electric shock from lightning Do not use the device in environments where there is a danger of explosion Do not plug this phone into an Integrated Services Digital Network ISDN connection or into a regular Public Switched Telephone Network PSTN connection This can result in severe damage to the phone Never allow your telephone to come into contact with wat...

Страница 31: ...ealer Exposure to Radio Frequency Signals This equipement complies with radiation exposure limits set by FCC IC and the Council of European Union for an uncontrolled environment This equipment has very low levels of RF energy and is deemed to be compliant without testing of the specific absorption rate SAR User Instructions Use this product in temperatures between 5 C to 45 C 23 F to 113 F This pr...

Страница 32: ...delete a log delete all logs display missed calls only and acknowledge missed calls In idle state Left right navigator Used to move from one page to another and display information about current calls call in progress calls on hold incoming call Right navigator Used to access features for configuring the phone or managing calls Forwarding Voicemail Settings Contacts Up down navigator When informat...

Страница 33: ...rst Hang up Retrieve You are on the line with your first contact Answering a second call during a conversation Press the take the call key The first call is on hold As long as the call is presented you can also choose to deflect the call Switching between calls Broker call Use one of the following Press the blinking line key Using the left right navigation keys select the blinking call on hold ico...

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