a. Verify that rules are confirmed via the Partner Portal or on MobileTech, Resend rules if they are not
confirmed.
b. Verify RF Coverage by checking that the signal strength is above 40%. The signal strength must be greater
than 30% for sensor to function properly.
c. Conduct walk test - To conserve the customer’s monthly image upload quota, automatic alarm uploads are
disabled for the first four hours after any new sensor (Image Sensor or other) is installed into the system.
Installers can also test by requesting image uploads and motion image uploads via MobileTech. Installers are
required to be onsite to test by running a communications test at the panel.
d. Test night captures.
Deleting Image Sensor from panel
It is important to follow these steps in order.
1. Delete the Image Sensor from the account using the panel’s Interactive Services, Partner Portal or MobileTech.
2. Perform a network reset of the Image Sensor. Seeing instructions on how to network reset an Image Sensor. You
will only be able to do this after you’ve completed step 1 or if the Image Sensor is out of range of its current
network.
PIR Lens and Camera Coverage Diagrams
Figure 3.Side View: PIR Lens Coverage
Updated: Wed, 19 Jun 2019 01:33:47 GMT
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