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6.Troubleshooting
Issue 1
:
The LCD does not light up
Check the AC power adapter. Make sure it is the one provided in your package.
Check the power outlet. Make sure that the power that outlet you are plugging
your device into is working. Try to plug a different device into the socket to
make sure it has power.
Issue 2
:
No signal tone heard from the handset
Check the connection cord between the handset and the phone. Make sure it is
connected properly.
Issue 3
:
Cannot access the web interface
Check the connection between the PC port of the device and the network port
of the computer. Make sure it is fine.
Check whether the IP address of the device is correct.
If it is LAN, please make sure there is no IP address collision with other devices
on the network.
Issue 4
:
Cannot call out
Please see the network connection status of device, if it is exception, and then
check the connection of network.
If the network connection is normal, please check whether the device has
registered successfully.
If the network connection and the registered are both normal, please confirm
whether the dial rule is correct, or please communicate with the service operator.