30
No 4.
When you uncovered your car, did it rain heavily prior?
The reason why this can be an issue is because it would affect
how the cover is retracted. Heavy rain for a long period of time
would cause moisture to penetrate through and linger between
the cover and the car causing it to ‘stick’ together. So more
energy is needed to retract the cover back into the device, hence
it may trigger the safety mechanism.
Solution: If you press the power button on and it still works, then
it means that there’s no fault with the device and that it’s just
the safety mechanism being triggered. If it cannot be turned on,
please contact us.
If you have done all of the above correctly and there’s still a
problem with the performance of the product, then it could
really be a performance issue with the device. Below are some
of the common things that may occur:
No 5. When I press on the remote control, sometimes the
retraction of the cover stutters. Why does it happen and how
do I fix it?
It could just be a signal problem due to interference from the
environment and other electronic devices.
Solution: If the pressing the button doesn’t cause the cover to be
retracted in, just let go and re-press the button. At the moment
there’s no fixing of this, but usually this isn’t an issue.
TROUBLESHOOT/ FAQ
