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16.1 Alarm Codes and Possible failures
The appliance does not start or it stops during operation. First try to find a solution to the
problem (refer to the tables).
WARNING!
Deactivate the appliance before carrying out any check.
With some problems, the display shows an alarm code and the
Start/Pauza button may flash continuously:
Problem
Possible solution
The appliance does
not fill with water prop‐
erly.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low.
For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the inlet hose has no kinks, damages or
bends.
• Make sure that the connection of the water inlet hose is cor‐
rect.
• Make sure that the filter of the inlet hose and the filter of the
valve are not clogged. Refer to 'Care and cleaning'.
The appliance does
not drain the water.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the filter, if
necessary. Refer to "Care and cleaning".
• Make sure that the connection of the drain hose is correct.
• Set the drain programme if you set a programme without drain
phase.
• Set the drain programme if you set an option which ends with
water in the tub.
No communication be‐
tween electronic ele‐
ments of the appli‐
ance.
• The programme was not finished properly or the appliance
stopped too early. Switch the appliance off and on again.
• If the alarm code appears again, contact the Authorised Serv‐
ice Centre.
The mains supply is
unstable.
• Wait until mains supply is stable.
The anti-flood device
is on.
• Disconnect the appliance and close the water tap. Contact the
Authorised Service Centre.
If the display shows other alarm codes, deactivate and activate the
appliance. If the problem continues, contact the Authorised Service
Centre.
In case of different problem with the washing machine check the
table below for possible solutions.
ENGLISH
31
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