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Something not working
There is water on the floor:
Too much detergent or unsuitable detergent (creates
too much foam) has been used.
●
Reduce the detergent quantity or use another one
.
Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this as
the water runs down the hose; check to see if it is
damp.
●
Check the water inlet hose connection.
The drain hose is damaged.
●
Change it with a new one.
The cap on the emergency emptying hose has not
been replaced after cleaning the pump.
●
Put the cap back on the emergency emptying and
place the latter back in its seat.
Problem
Possible cause/Solution
The door will not open:
The programme is still running.
●
Wait the end of washing cycle.
The door lock has not been released.
●
Wait some minutes.
There is water in the drum.
●
Select drain or spin programme to empty out the
water.
Unsatisfactory washing results:
Too little detergent or unsuitable detergent has been
used.
●
Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to
washing.
●
Use commercial products to treat the stubborn
stains
.
The correct temperature was not selected.
●
Check if you have selected the correct temperature.
Excessive laundry load.
●
Introduce into the drum less laundry.
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