20
What to do if...
Remedying small malfunctions
If one of the following fault codes is displayed in the multi-display dur-
ing operation:
–
E10
(Problems with water inlet),
–
E20
(Problems with water drainage),
–
E40
(door open),
please have a look at the following table.
When the fault is remedied, press the START/PAUSE button.
In the event of other faults (
E
plus a number or a letter): Switch the
appliance off and on again. Re-set the programme. Press the START/
PAUSE button.
If the fault is displayed again, please contact the Customer Care De-
partment and inform them of the fault code.
Problem
Possible cause
Remedy
Washing machine does
not work.
Mains plug not plugged in
or fuse not working.
Plug in mains plug. Check
fuse.
Door not closed properly.
Close door - there should be
an audible click.
START/PAUSE button was
not pressed for long
enough.
Press START/PAUSE button
for longer.
Door cannot be closed.
Child safety device engaged. Release child safety device.
When a button is
pressed,
Err
appears in
the multi-display.
The selected function can-
not be combined with the
programme set.
Make another selection.
E40
appears.
END indicator flashes
4x, at the same time an
acoustic signal sounds
4x.
Door is not closed properly.
Close door properly. Start
programme again.
E10
appears.
END indicator flashes
1x, at the same time an
acoustic signal sounds
1x.
(Problems with water
inflow.)
Tap turned off.
Turn the tap on.
Filter in the screw connec-
tion of the inlet hose is
blocked.
Turn off the water tap. Un-
screw hose, take out filter
and clean it.
Water tap is blocked with
limescale or faulty.
Check the water tap and
have it repaired if necessary.
