18. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
18.1 Alarm Codes and Possible failures
The appliance does not start or it stops during operation. First try to find a solution to the
problem (refer to the tables).
WARNING!
Deactivate the appliance before carrying out any check.
With some problems, the display shows an alarm code and the
Start/Pause button may flash continuously:
If the appliance is overloaded, remove some items
from the drum and/or keep pressed the door while
touching the Start/Pause button until the indicator
stops flashing (see the picture below).
Problem
Possible solution
The appliance does
not fill with water prop‐
erly.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low.
For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the inlet hose has no kinks, damages or
bends.
• Make sure that the connection of the water inlet hose is cor‐
rect.
• Make sure that the filter of the inlet hose and the filter of the
valve are not clogged. Refer to 'Care and cleaning'.
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