Problem
Possible solution
The appliance does not
drain the water.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the fil-
ter, if necessary. Refer to 'Care and cleaning'.
• Make sure that the connection of the drain hose is correct.
• Set the drain programme if you set a programme without
drain phase.
• Set the drain programme if you set an option which ends
with water in the tub.
The spin phase does not
operate or the washing
cycle lasts longer than
usually.
• Set the spin programme.
• Make sure that the drain filter is not clogged. Clean the fil-
ter, if necessary. Refer to 'Care and cleaning'.
• Adjust manually the items in the tub and start the spin
phase again. This problem may be caused by balance prob-
lems.
There is water on the
floor.
• Make sure that the couplings of the water hoses are tight
and there is not water leakages.
• Make sure that the drain hose have no damages.
• Make sure you use the correct detergent and the correct
quantity of it.
• Make sure you have replaced the emergency emptying cap
into the filter
• Make sure you have properly screwed the filter in after
cleaning.
You cannot open the ap-
pliance door.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in the
drum.
The appliance makes an
unusual noise.
• Make sure the levelling of the appliance is correct. Refer to
'Installation'.
• Make sure that the packaging and/or the transit bolts are
removed. Refer to 'Installation'.
• Add more laundry in the drum. The load may be too small.
The washing results are
not satisfactory.
• Increase the detergent quantity or use a different deter-
gent.
• Use special products to remove the stubborn stains before
you wash the laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
You cannot set an op-
tion.
• Make sure that you press only the wanted button(s).
After the check, activate the appliance.
The programme continues from the
point of interruption.
If the problem occurs again, contact the
Authorised Service Centre.
If the display shows other alarm codes.
Deactivate and activate the appliance. If
the problem continues, contact the
Service.
www.aeg.com
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Содержание L61270BI
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