WARNING!
We do not recommend using
the appliance until the
problem has been
completely fixed. Unplug the
appliance and do not plug it
in again until you are certain
that it operates correctly.
12.1 The washing and drying results are not satisfactory
Problem
Possible cause and solution
Poor washing results.
• Refer to "Daily use", "Hints and tips" and basket
loading leaflet.
• Use more intensive washing programmes.
• Clean spray arm jets and filter. Refer to "Care and
Cleaning".
Poor drying results.
• Tableware has been left for too long inside a
closed appliance.
• There is no rinse aid or the dosage of rinse aid is
not enough. Set the rinse aid dispenser to a higher
level.
• Plastic items may need to be towel dried.
• For the best drying performance activate the option
XtraDry and set AirDry.
• We recommend to always use rinse aid, even in
combination with multi-tablets.
There are whitish streaks or
bluish layers on glasses and
dishes.
• The release quantity of rinse aid is too much. Ad‐
just the rinse aid level to a lower level.
• The quantity of detergent is too high.
There are stains and dry wa‐
ter drops on glasses and
dishes.
• The released quantity of rinse aid is not sufficient.
Adjust the rinse aid level to a higher level.
• The quality of the rinse aid can be the cause.
The dishes are wet.
• For the best drying performance activate the option
XtraDry and set AirDry .
• The programme does not have a drying phase or
has a drying phase with low temperature.
• The rinse aid dispenser is empty.
• The quality of the rinse aid can be the cause.
• The quality of the multi-tablets can be the cause.
Try a different brand or activate the rinse aid dis‐
penser and use rinse aid and multi-tablets together.
The interior of the appliance
is wet.
• This is not a defect of the appliance. it is caused by
the humidity in the air that condenses on the walls.
Unusual foam during wash‐
ing.
• Use the detergent designed specifically for dish‐
washers.
• Use a detergent from a different manufacturer.
• Do not pre-rinse dishes under running water before
putting them in the appliance.
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