Problem
Possible cause
Solution
The lamp does not work.
The lamp is defective.
Contact the Authorised
Service Center to replace
the LED light.
The compressor operates
continually.
Temperature is set incorrect‐
ly.
Refer to "Control panel/
Temperature regulation"
chapter.
Large quantities of food to
be frozen were inserted at
the same time.
Wait a few hours and then
check the temperature
again.
The room temperature is too
high.
Refer to the climate class
chart on the rating plate or
to the "Installation/Position‐
ing" chapter.
Food placed in the appliance
was too warm.
Allow food to cool to room
temperature before storing.
The lid is not closed proper‐
ly.
Check if the lid closes prop‐
erly and the gaskets are not
damaged or dirty.
The SUPER function is
switched on.
Refer to "Control panel/SU‐
PER function" chapter.
There is too much frost and
ice.
The lid is not closed properly
or the gasket is deformed/
dirty.
Check if the lid closes prop‐
erly and the gaskets are not
damaged or dirty.
Temperature is set incorrect‐
ly.
Refer to "Control panel/
Temperature regulation"
chapter.
The compressor does not
start immediately after press‐
ing the SUPER, or after
changing the temperature.
This is normal, no error has
occurred.
The compressor starts after
a period of time.
The temperature in the appli‐
ance is too low/too high.
The temperature regulator is
not set correctly.
Set a higher/lower tempera‐
ture.
The lid is not closed proper‐
ly.
Check if the lid closes prop‐
erly and the gaskets are not
damaged or dirty.
The products' temperature is
too high.
Allow food to cool to room
temperature before storing.
Many products are stored at
the same time.
Store less products at the
same time.
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