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13 Commercial and legal guarantee conditions
Guarantee conditions for PV products
from Steca Elektronik GmbH
Steca Elektronik GmbH I Mammostrasse 1 I 87700 Memmingen I Germany I www.steca.com Page 1 of 3
Tel +49 (0) 8331 8558-0 I Fax +49 (0) 8331 8558-132 Version 1.0 I FB 227-01EN
Guarantee conditions for PV products from Steca Elektronik GmbH
In accordance with statutory regulations within the European Union, there is a 2-year legal guarantee
on all Steca PV products for the customer.
All Steca PV products purchased come with a 2-year commercial guarantee from Steca Elektronik
GmbH. For various Steca stand-alone inverters and PV controllers, there is an extended commercial
guarantee of 5 years.
1. Commercial guarantee entitled products
The commercial guarantee applies to Steca PV products manufactured by Steca Elektronik GmbH
(subsequently referred to as Steca) so long as these were evidently bought as new from Steca or from a
Steca authorized wholesaler, specialist retailer or specialist installation company (“products with
commercial guarantee”).
The
5-year commercial guarantee applies to the subsequent Steca product ranges Solsum 1) , Solarix,
Tarom, Power Tarom and Xtender:
for these products with a manufacture date from 1 June 2012, a 5-year commercial guarantee applies.
This voluntary commercial guarantee begins from the invoice or receipt date and ends 5 years after the
receipt date (receipt of purchase held by the customer), or at the longest, 5.5 years after the
production date. This commercial guarantee applies to products which have been purchased within an
EU country, and in other countries in which Steca sells its products on the market.
The legal guarantee entitlements are not restricted by the commercial guarantee.
To be able to make a claim under the guarantee the customer must provide proof of purchase
(payment receipt).
If a problem arises, the customer must first contact his or her dealer/installer or Steca Elektronik GmbH.
2. Beneficiary of this commercial guarantee
Steca only issues this commercial guarantee to operators who have purchased a product with a
commercial guarantee entitlement and who operate this product themselves (“commercial guarantee
entitled operator”). Evidence is considered to have been provided when the receipt of purchase of the
product is presented to Steca which has been issued to the operator for whom a guarantee has been
authorised. Dealers of any type or trade level acquire no rights and entitlements from Steca whatsoever
from this commercial guarantee.
3. Area of application and duration of the commercial guarantee
The commercial guarantee gives the commercial guarantee entitled operator guarantee claims against
Steca.
This guarantee only covers claims relating to the rectification of product faults.
One shortcoming in terms of the commercial guarantee is a not insubstantial impairment of the
functioning of the commercial guarantee entitled product. Commercial guarantee claims from the
respective vendor and legal product liability entitlements remain unaffected by the commercial
guarantee.
The commercial guarantee applies to failings that evidently occur on the part of the commercial
guarantee entitled operator between the date of purchase (receipt of purchase date) and the end of
the 60th month of a commercial guarantee entitled product (“commercial guarantee period”).
Legal guarantee claims of any kind cannot be drawn from this commercial guarantee. All claims from
the commercial guarantee are to be made by the commercial guarantee entitled operator to Steca
within two months following the first incidence of a fault. Such guarantee claims must be reported to
your point of sale (retail chain) or if necessary, directly to Steca. After two months, no further claims
can be made from this commercial guarantee.
1) does not apply to Solsum ESL 5,7,11W / Solsum VC / Solsum x.x i / Solsum x.x. B
GB
749.126 | M02 | 2013-11-13 41