Warranty
Limited Warranty
Your Advanced Kiosks Document Kiosk is guaranteed for 3 years from the date of purchase.
The electronics in the kiosk are guaranteed for 3 years including the monitor. In the case of any
item not working you must call Advanced Kiosks to obtain an RMA # before shipping back the
item. All items must be well packaged for return shipment and insured for their full value. All
items shipped to us must have a tracking number and the RMA # on the outside of the box.
Advanced Kiosks is not responsible for lost packages. Items that are damaged due to poor
packaging will void the warranty. Please note that your warranty only covers usual and
customary use of the kiosk and the electronics. It does not cover damage due to misuse,
vandalism, water damage, etc. Any modification of the kiosk will void the warranty. All
replacements will be shipped back UPS ground, or freight. Reformatting the HDD and/or
reinstalling the operating system due to file corruption, or any reason not related to defective
hardware, is not included under this warranty and would have associated costs.
Returned Item
All items that are returned will be subjected to a 35% inspection and restock fee. There is no
refund available for custom work. This includes: custom paint job, custom graphics, custom
paint colors, custom software, or any design modification of the kiosk.
Shipping
When shipping the Document Kiosk, it must be well packaged, secured to a pallet and insured.
We highly recommend taking pictures of packaged kiosk before shipping.
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