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6-4
Troubleshooting and Global Customer Support
5705211-C
Advanced Energy
®
If these procedures do not help solve your problem, contact AE Global Customer
Support (see
“AE Global Customer Support” on page 6-10
).
BAD CAL EEPROM FAULT
A fault of this type occurs when the calibration data stored on the measurement card’s
EEPROM has been lost or corrupted. A snapshot of the calibration data is taken in the
form of a checksum and is stored on the EEPROM during initial testing. A new
checksum is calculated every time the generator is turned on. If these two checksum
values differ, a fault will occur. If this failure occurs please contact AE Global
Customer Support (see
“AE Global Customer Support” on page 6-10
).
DEVICENET FAULTS
Two failure modes can occur relating to the
DeviceNet
card:
Loss of communication
A loss of communication can occur between the
DeviceNet
card and the
network. The
DeviceNet
card handles communication failures, and such failures
will not display on the HFV front panel. Please see the DeviceNet section for
further troubleshooting details.
To return the unit to
Generator User
port control:
4
Disconnect the
DeviceNet
cable.
4
Cycle the power on the HFV generator. With the cable disconnected, the HFV
generator will default to
Generator User
port control.
Loss of power
Loss of power to the
DeviceNet
card (which the network supplies) will result in a
fault condition that displays on the HFV front panel. This is a self-recovering
fault; if the power is restored to the
DeviceNet
card and the network is still
active, the fault will clear within 10 seconds and communications will resume.
If the fault persists:
4
Check the
DeviceNet
cable connections at both ends. Restore any loose
connections and wait for the fault condition to clear.
4
Disconnect the DeviceNet cable at the HFV. Verify that the voltage between
pins 2 and 3 on the cable side is between 11 and 25 volts.
4
If the cables are in place, the voltage is present, and there is still a fault
condition, contact AE Global Customer Support (see
To clear the fault and return to
Generator User
port control:
4
Disconnect the
DeviceNet
cable.
Содержание HFV 8000
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