
Chapter 4 Unpacking and Inspecting
Installation and Commissioning Manual
119
F
S
P
3000R
7 R
11
.1 8000
0015930
Issue
B
, ©
2012
ADVA AG Optical Netw
orking
ADVA Conf
idential
Step 4
Verify you have the proper shelf type. Check the shelf label located on
the side of the chassis.
Step 5
Refer to a printout of the shelf view generated by the FSP NP if nec-
essary and check the shelf for completeness. Make a note of any
missing items.
Step 6
Detach the wrist strap from your wrist and remove the ground plug
from the grounded ESD jack.
Step 7
If any discrepancies are found, Report them to ADVA Optical Net-
working customer service. Refer to
Inspecting an FSP 3000R7 Shelf
of this guide.
End of Procedure
Equipment Return and Repair
This section provides information about requesting a Return Merchandise
Authorization (RMA) and instructions for returning damaged or defective hard-
ware to ADVA Optical Networking.
Prior to sending your damaged or defective hardware in for manufacturer repair
or replacement, a Return Materials Authorization (RMA) number must be
obtained from ADVA Optical Networking. This number is confirmation that the
defective hardware can be returned for repair. Shipments received by ADVA
Optical Networking without RMA number will not be processed and will be
returned to the sender at its expense. For each shipment an RMA number is
required.
Obtaining an ADVA Optical Networking RMA
Number
Procedure
To obtain an ADVA Optical Networking RMA number, the customer should
access his partner login via the ADVA Optical Networking homepage and per-
form the following steps:
Step 1
Log in to the system at:
http://www.advaoptical.com
Step 2
Enter the RMA service call as directed in the website and save the
Repair and Return Request-Form (RRF) on your computer.
Step 3
Fill out the RRF completely. Have the following information ready:
P
S
Note
The ROADM-C40/40/2-3HU-2DC does not come from the factory with
SFP modules installed in the management ports. These modules
should be ordered with the FSP 3000R7 equipment.