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Medical Alert Plus System User Guide 

11 

1.

 

Press and hold the Test button for 3 seconds.  

 

After the Test button lights up green, the Base Station says “

USER AUTO TEST

.”  

 

The Base Station instructs you to “

PRESS EMERGENCY BUTTON OR PENDANT

.”  

2.

 

Press the EMERGENCY button on the Base Station or the Help Button on the 

Wristband, the standard Neck Pendant or the Fall Detection Pendant.  

 

The Base Station says several times, “

TEST CALL SENT TO EMERGENCY 

RESPONSE CENTER

.”  

 

The Response Center acknowledges that your test call was received. 

 

The Base Station says “

USER AUTO TEST COMPLETED

.”  

 

If you pushed the button when prompted to do so and the Base Station says 

USER AUTO TEST FAILED PLEASE CONTACT SUPPORT

, please call ADT 

support at 800.568.1216 (option 1).  

 

If you did not push the button, the Base Station will still announce “

USER 

AUTO TEST FAILED, PLEASE CONTACT SUPPORT

” However, because you 

did not actually push the button, you do not need to contact ADT.  

 

It is important that you test your system every month. To help remind 

you, the Test button will blink green every 30 days to alert you that it 

is time to perform the test. 

Содержание WSB GEN1.0

Страница 1: ...ADT Health Medical Alert Plus System User Guide...

Страница 2: ...lug in the Power Cord 7 Step 3 Turning on the Base Station 8 Step 4 Testing the Base Station 10 Step 5 Testing the Help Buttons 12 Using the System 13 To call for help 13 If you accidentally set off t...

Страница 3: ...rt team at 800 568 1216 option 1 They are available 24 7 365 The Medical Alert Plus System is comprised of a Digital Cellular Base Station and a wireless Emergency Help Button Wristband standard Neck...

Страница 4: ...4 ADT Health Customer Support 800 568 1216 What s in the Box...

Страница 5: ...Medical Alert Plus System User Guide 5 Medical Alert Plus Base Station Features...

Страница 6: ...et the system set up and tested Step 1 Select a Location Place the Base Station near the center of your home such as your living room family room or kitchen area Place the Base Station near an electri...

Страница 7: ...e Base Station into an electrical outlet that is not controlled by a light switch Refer to the figure in Step 3 To avoid accidentally turning off the Base Station DO NOT plug it into an electrical out...

Страница 8: ...8 ADT Health Customer Support 800 568 1216 Step 3 Turning on the Base Station 1 Turn on the Base Station using the ON OFF switch located on the back of the unit...

Страница 9: ...the system the Base Station obtains the date and time from the digital cellular network and displays it on the screen Note You cannot set the date and time manually 2 Use the and volume control butto...

Страница 10: ...ADT Health Customer Support 800 568 1216 Step 4 Testing the Base Station Use the Test button on the Base Station to make sure that the system is working without placing a call to an emergency operato...

Страница 11: ...R The Response Center acknowledges that your test call was received The Base Station says USER AUTO TEST COMPLETED If you pushed the button when prompted to do so and the Base Station says USER AUTO T...

Страница 12: ...OGRESS When the call goes through it says PLEASE STAND BY FOR OPERATOR An emergency operator will communicate with you through the Base Station NOTE The Base Station will not transmit an emergency cal...

Страница 13: ...dical Alert Plus System User Guide 13 Using the System To call for help 1 Press one of the Help Buttons Wristband standard Neck Pendant Fall Detection Pendant or Red EMERGENCY button on the Base Stati...

Страница 14: ...with ADT through the closest available public emergency responders NOTE ADT can only dispatch emergency responders to the home address that you provided when you filled out the ADT Home Health Servic...

Страница 15: ...arm let the system go through the normal process 2 When the emergency operator speaks inform him or her that this is a False Alarm The operator will disconnect and no further action will be taken NOTE...

Страница 16: ...t Means What You Should Do POWER NOT DETECTED red EMERGENCY and blue RESET buttons are flashing The Base Station is not connected to an electrical outlet or power to the outlet has been lost Check tha...

Страница 17: ...he battery backup will last up to 30 hours after it has been charged for 3 hours Test your system once a month Do not block the Base Station s microphone This will affect your ability to communicate w...

Страница 18: ...from areas where someone could trip over them Keep electrical cords away from heat sources and sharp edges WARNING STRANGULATION AND CHOKING HAZARD The neck pendant lanyard has been designed to break...

Страница 19: ...response center When this is been completed the Base Station will announce PLEASE STAND BY FOR OPERATOR Then you will hear an operator asking if you are okay If you are able to speak please provide y...

Страница 20: ...will disconnect and no further action will be taken Why is the Emergency Operator having trouble understanding me The microphone in the Base Station is very sensitive and will pick up surrounding noi...

Страница 21: ...municate with the monitoring center through the Base Station The Help Buttons do not have a speaker or microphone Why is my Help Button not activating my Base Station Be sure to press the Help Button...

Страница 22: ...matically know where your system is located It is important that an accurate current address be on file To update your address please call ADT at 800 568 1216 option 1 What if I move to a different ho...

Страница 23: ...r personal information including changes to your address and phone number How will Emergency Responders get into my home Rescue personnel follow different procedures In most cases emergency personnel...

Страница 24: ...ary supplements medical devices cosmetics and veterinary products in the United States FCC Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two condit...

Страница 25: ...ce will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user i...

Страница 26: ...limits for exposure to radio frequency RF Energy set by the Federal Communication Commission of the U S Government This device complies with FCC radiation exposure limits set forth for an uncontrolled...

Страница 27: ...ions WxLxH 7 x 5 5 x 3 180mm x 140mm x 75mm Weight 15 2oz 431g Power 115VAC 5VDC 3000 mA Backup Battery 4 2VDC 3000 mA Backup Battery Life Up to 30 hours Signal Frequency 433 MHz Range Up to 600 feet...

Страница 28: ...lity of cellular network coverage to operate properly These systems are not controlled by ADT There is always a chance that the System may fail to operate properly The 911 emergency services line is a...

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