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ADT MDC845 FHD Wi-Fi Mini Dome Camera

Quick Installation Guide

MDC845 FHD Wi-Fi Mini Dome Camera Installation Guide

Wireless Connectivity Troubleshooting

This section provides details for troubleshooting wireless connection issues of

the MDC845 FHD Wi-Fi Mini Dome Camera

6.1

If the Camera Continually Goes Offline

If the camera continually goes offline (LED blinks green continually) after it is

enrolled, the camera will automatically attempt to recover the wireless

connection. If the camera cannot recover on its own, take the following

measures to re-establish the Wi-Fi connection.

•

Power cycle the camera.

•

If the previous measure fails, power cycle the gateway.

•

If the previous measure fails, move the gateway closer to the camera, if

possible.

•

If the previous measure fails, press the camera’s reset button for 15

seconds, and then re-enroll the camera into the platform.

•

If the previous measure fails, install a Wi-Fi Range Extender

EX6100 for Control

WN3000RPH-3ADPAS for Pulse

Содержание MDC845

Страница 1: ...ADT Interactive Solutions Control Pulse MDC845 FHD Wi Fi Mini Dome Camera Quick Installation Guide FCC ID P27MDC845 IC 527A MDC845 ...

Страница 2: ...nroll Camera 4 2 Using WPS PIN to Enroll Camera 5 Ceiling Mounting 23 6 Wireless Connectivity Troubleshooting 26 6 1 If the Camera Continually Goes Offline 7 Appendix 27 7 1 Technical Specifications 7 2 Regulatory Approvals 7 2 1 Federal Communication Commission Interference Statement 7 2 2 Industry Canada Statement 2019 ADT LLC dba ADT Security Services All rights reserved ADT the ADT logo 1 800 ...

Страница 3: ...ion Day Night Switch With the day night switching feature you can view and record images even at night IR LED Support The two infrared IR LEDs can provide illumination for up to 5 meters 16 feet providing superior video quality under low light conditions Built in Heater The built in heater ensures that the camera operates even in extremely cold climates The heater turns on when the temperature fal...

Страница 4: ... for 5 seconds and then turns off the WPS function has failed WPS Reset Image Flip Button This button serves three functions on the camera WPS PIN Mode When pressed and held for 5 seconds during the Pulse enrollment process the camera creates an encrypted secure wireless connection Reset When pressed and held for 15 seconds the camera reboots and settings are restored to default values Image Flip ...

Страница 5: ...aging Contents 2 Basic Setup This section provides information on how to assemble and configure the MDC845 FHD Wi Fi Mini Dome Camera for enrollment 2 1 Assembling the Camera Use the L tool to remove the three retaining screws and bubble Note Leave the bubble detached for later access to the WPS button and for ceiling mounting ...

Страница 6: ...e Insert the red and black flying leads from the camera s power cord into the female side of the terminal block see figure below Secure both wires by tightening the screws on the terminal block Similarly secure both wires from one end of the power cable not included into the male side of the terminal block ensuring that like colored wires red and black are aligned with those just installed Secure ...

Страница 7: ...lights up solid blue and then blinks ten times during startup which takes about 30 seconds After startup is completed and prior to enrollment the power LED blinks green amber Network connections If you are using a wired connection to the MDC845 prior to powering up connect a standard Ethernet cable not included from the LAN port of the camera cable to either the device LAN port on the Pulse Gatewa...

Страница 8: ... LAN connection disables the wireless interface Enroll the camera The process for enrolling the camera on Control is described in Section 3 ADT Control Enrollment The process for enrolling the camera on Pulse is described in Section 4 ADT Pulse Enrollment Mounting the camera Mount the camera in its final permanent location For details about using the mounting bracket see Section 5 Ceiling Mounting...

Страница 9: ... Enroll the Camera Set up the camera as described in the previous section Ensure the Ethernet cable is plugged into the customer s router Connect the camera s power adapter and plug it into a power outlet Wait for the power LED to become solid green Connect a laptop or mobile device to the customer s network and then log in to the Control web portal https www adt com control login to complete the ...

Страница 10: ...amber Connect to the camera s network SSID using a laptop or mobile device The SSID is the model number of the camera and part of the MAC address for example SSID MDC845 XX XX XX Open a web browser Internet Explorer Chrome Firefox etc Enter adt1 com and you are directed to the install wizard page Choose a language Click Scan for Wi Fi Networks and select the customer s router SSID Note Control cam...

Страница 11: ...is being transmitted indicating that the connection to the customer s router is complete Connect a laptop or mobile device to the customer s network and log in to the Control web portal https www adt com control login to complete the setup Select Video from the menu list Click Settings and select Add Video Device Select Install from the video device list to begin adding the camera If a laptop or m...

Страница 12: ...ADT MDC845 FHD Wi Fi Mini Dome Camera Quick Installation Guide MDC845 FHD Wi Fi Mini Dome Camera Installation Guide 12 ...

Страница 13: ...ote This method is not supported by Cloud Link as that device does not have a Device LAN port for making the wired connection Set up the camera as described in Section 2 Basic Setup Ensure the ethernet cable is plugged into the Pulse gateway Connect the camera s power adapter and plug it into a power outlet Wait for the power LED to become solid green Launch an Internet browser and log in to the P...

Страница 14: ...ome Camera Quick Installation Guide MDC845 FHD Wi Fi Mini Dome Camera Installation Guide 14 Locate the camera s MAC ID on the product label on the rear of the camera Enter the camera s MAC into the MAC ID field and click Continue ...

Страница 15: ...ome Camera Installation Guide 15 The following screen is shown while the camera is configured When the Camera Details screen appears showing that the camera has been enrolled assign the MDC845 a unique name usually based on the location of the camera in the Name field and then click Save ...

Страница 16: ...ollment is complete The newly added device is shown in the Cameras list At the top of the screen click Go Back You are returned to the Manage Devices screen The total number of installed cameras has increased by one Click Close and Close again to confirm Wait until the LED is lit solid green and then disconnect the camera from power ...

Страница 17: ... camera as described in Section 2 Basic Setup Launch an Internet browser and log in to the Pulse portal or TS Installer app Navigate to the Manage Devices screen using one of these methods For Pulse portal select the System Tab and click Manage Devices For TS Installer app click the Pulse Devices link The Manage Devices screen appears In the Manage Devices screen click Cameras Click the Add Using ...

Страница 18: ...uide MDC845 FHD Wi Fi Mini Dome Camera Installation Guide 18 Locate the camera s PIN number on the product label on the rear of the camera Enter the camera s PIN in the WPS PIN field Ensure that the camera is powered on and that the LED is flashing green amber ...

Страница 19: ...Press and hold the WPS Reset Image Flip button on the camera for 5 seconds to establish a wireless connection The LED flashes amber as the gateway attempts to connect to the camera The wireless connection is successful when the LED turns solid green Note You must complete the WPS connection within 2 minutes or the process will time out The time remaining appears in the upper left portion of the sc...

Страница 20: ...ome Camera Installation Guide 20 The following screen is shown while the camera is configured When the Camera Details screen appears showing that the camera has been enrolled assign the MDC845 a unique name usually based on the location of the camera in the Name field and then click Save ...

Страница 21: ... Wi Fi Mini Dome Camera Installation Guide 21 The Pulse enrollment is complete The newly added device is shown in the Cameras list At the top of the screen click Go Back You are returned to the Manage Devices screen The total number of installed cameras has increased by one ...

Страница 22: ...C845 FHD Wi Fi Mini Dome Camera Installation Guide 22 Click Close and then click Close again to confirm Wait until the LED is lit solid green and then disconnect the camera from power Install the camera in its final location Please refer to Section 5 Ceiling Mounting ...

Страница 23: ... plug in the power adapter until all the connections are completed and the camera is fully mounted Identify the location where you would like to mount the camera Using the mounting template included in the box as a guide drill three mounting holes into the ceiling If you have not done so already use the L tool to remove the three screws and the bubble from the camera If using the anchors insert th...

Страница 24: ... 24 Loosen the Tilt Adjust Screw to adjust the tilt angle 0 70 Adjust the Pan Angle 0 330 by turning the black Gimbal Turn the Head to rotate the camera 0 350 Note Make sure that the LVDS cable does not cover up or become caught on the antenna Attach the bubble to the camera and then secure it using the three screws ...

Страница 25: ...the light sensor or damage the LVDS cable while attaching the bubble to the camera Make sure that the camera is firmly secured to the ceiling Connect the power cable as described in Section 2 2 Power Up Remove the retaining screw from the receptacle plate and plug the power adapter into the lower power outlet Insert the retaining screw through the opening at the top of the power adapter and reinst...

Страница 26: ... after it is enrolled the camera will automatically attempt to recover the wireless connection If the camera cannot recover on its own take the following measures to re establish the Wi Fi connection Power cycle the camera If the previous measure fails power cycle the gateway If the previous measure fails move the gateway closer to the camera if possible If the previous measure fails press the cam...

Страница 27: ... Push Notification Email Text Notification Network Wireless IEEE 802 11ac IEEE 802 11a b g n WPS Protocols TCP IP HTTP HTTPS DHCP FTP uPnP NTP RTCP DNS RTSP Hardware Connectors Internal microSD Card Slot External Wire split Ethernet port and DC flying lead Processor CPU ARM Cortex A9 720 MHz Memory Flash 128MB RAM 256MB Night Vision IR LED x 2 Range 16 feet 5 meters LED Indicator 1 tri color LED f...

Страница 28: ...lowing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could v...

Страница 29: ...oute interférence y compris les interférences pouvant provoquer un fonctionnement indésirable de l appareil Caution The device for operation in the band 5150 5250 MHz is only for indoor use to reduce the potential for harmful interference to co channel mobile satellite systems Avertissement Les dispositifs fonctionnant dans la bande de 5150 à 5250MHz sont réservés uniquement pour une utilisation à...

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