Industrial
Electronic Devices
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User Manual
M-Bus / RS232 / RS485
Document code: MN67021_ENG Revision 2.100 Page 19 of 25
Figure 6: “Protection” window
Note:
When you install a new version of the software, if it is the first time it is better you do the update of the Firmware in the
HD67021/22 device.
Note:
When you receive the device, for the first time, you also have to update the Firmware in
the HD67021/22 device.
Warning:
If Fig. 6 appears when you try to do the Update try these points before seeking
assistance:
Check if the serial COM port selected is the correct one;
Check if the serial cable is connected between the PC and the device;
Try to repeat the operations for the updating;
If you are using a USB
RS232 converter try with a native COM port or change the
converter;
Try to repeat the operations for the updating;
Try with another PC;
Try to restart the PC;
Check the LAN settings;
If you are using the program inside a Virtual Machine, try to use in the main
Operating System;
If you are using Windows Seven, Vista, 8 and 10 make sure that you have the
administrator privileges;
In case you have to program more than one device, using the "UDP Update", you have to cancel the ARP table every time you
connect a new device on Ethernet. For do this you have to launch the "Command Prompt" and write the command "arp -d". Pay
attention that with Windows Vista, Seven, 8 you have to launch the "Command Prompt" with Administrator Rights;
Pay attention at Firewall lock.
In the case of HD67021/22 you have to use the software “SW67021”:
www.adfweb.com\download\filefold\SW67021.zip
.
