System Reset Options
Chapter 10 Troubleshooting Snap Servers
93
Resetting the Snap Server to Factory Defaults
The GuardianOS allows you to reset different components of the system. Default
settings can be found in the default configuration sections of Chapters 2, 3, and 4 of
the Administrator Guide.
Caution
Each reset option requires a reboot of the server. To prevent possible data
corruption or loss, make sure all users are disconnected from the Snap Server before
proceeding.
Navigate to the
Maintenance > Factory Defaults
screen, and select Select one of the
following options, and then click
Save
.
•
Reset Network Configuration To Factory Defaults
returns TCP/IP and other
protocol settings to factory defaults.
•
Reset System Settings, Network, and Admin Passwords To Factory Defaults
returns the admin and root passwords to the default value, returns TCP/IP
and other protocol settings to factory defaults, eliminates all shares to all
volumes, and returns settings for server name, date and time, users, groups,
quotas, and the activation and configuration of CA
e
Trust Antivirus to factory
default values.
When the server finishes rebooting, the Login dialog box opens. Enter the
default admin password of admin, and click
OK
. The Initial Setup Wizard runs,
allowing you to reset the server name, admin password, and IP address.
•
Set Default ACLs For Volume:
<
volume name
>
resets the file and directory
ACLs on selected volumes to reset the Everyone group to full control.
Essentially, all users will be able to access all directories and files after the reset
(within the confines of share access settings).
Using Maintenance Modes to Perform System Resets
Should access to the server be lost, the Snap Server’s maintenance mode functions
can be used to reset server settings and re-establish connectivity. On Snap Servers
4200, 4500, 15000, and 18000, the maintenance mode screens may appear after you
try to connect to the server when the GuardianOS has been compromised or the
server’s boot process has been interrupted, and as a result access to the server using
the Administration Tool is not possible. On the Snap Server 14000, all maintenance
modes are available from the LCD. The six maintenance modes are as follows:
Mode Description
1
Clears the IP address stored on the network, resets the server to use DHCP, and
resets speed/duplex settings to autonegotiate.
2
Returns the admin and root passwords to the default values
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