AcroPack Series ACPS3320
CompactPCI-Serial Carrier Board
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4.
SERVICE AND REPAIR
Surface-Mounted Technology (SMT) boards are generally difficult to repair. It
is highly recommended that a non-functioning board be returned to Acromag
for repair. The board can be damaged unless special SMT repair and service
tools are used. Further, Acromag has automated test equipment that
thoroughly checks the performance of each board.
Please refer to Acromag's Service Policy Bulletin or contact Acromag for
complete details on how to obtain parts and repair.
PRELIMINARY SERVICE PROCEDURE
Before beginning repair, be sure that all the procedures in Section 2,
Preparation for Use, have been followed. Also, refer to the documentation of
your carrier board to verify that it is correctly configured. Replacement of the
module with one that is known to work correctly is a good technique to
isolate a faulty module.
CAUTION: POWER MUST BE TURNED OFF BEFORE REMOVING OR INSERTING BOARDS
WHERE TO GET HELP
If you continue to have problems, your next step should be to visit the
Acromag website at
. Our website contains the
most up-to-date product and software information.
Go to the “Support” tab or your sp
ecific AcroPack model ordering page.
Acromag’s application engineers can also be contacted directly for technical
assistance via email, telephone, or FAX through the contact information listed
below. Note that an email question can also be submitted from within the
Knowledge Base or directly from the “Contact Us” tab. When needed,
complete repair services are also available.
Phone: 248-295-0310
Email: