16
2
Right around
telephone
conversation
To accept, take over, forward calls
Your telephone is ringing and you want to accept the call. Or you want to take over a
call from another telephone or from an answering machine (pick-up). All calls can be
forwarded afterwards.
Calls can come from
internal, external, or from the door intercom system. With ana-
logue telephones the calls may be distinguished from the
ringing signal. If someone
is calling you on your telephone, while you are having a conversation, you hear the
call waiting tone. Condition for that is, that the protection against call waiting is swit-
ched off for your telephone (--> page 52). Also these “waiting” calls may be accepted
and forwarded. You may also change between the waiting caller and your first con-
versation partner (broker´s call).
With
ISDN telephones the number of the caller is shown in the display.
To accept
external calls, you must have an authorization for external calls (-->“Con-
figuration”, page 48).
To forward external calls to external, additionally the call transfer central office-to-
central office has to be programmed (-->“Configuration”, page 52).
If pick-up groups are programmed for your PABX, it is only possible to pick up calls
of your group (-->“Configuration”, page 70).
It is not possible to pick up all calls (eg not calls, having been forwarded already). In
case of several calls at the same time, you pick up the first call.
Accept, forward calls
Accept call
+
You are connected to the caller. If the call originates
from the door intercom system, you are able to
open the door with key sequence R # 7. The
conversation is then terminated.
Forward call with announcement
R
number
Internal telephone number (eg
12
) or external
telephone number with connection to external
line (eg
001234 56789
). In case of busy state,
with R key back to caller.
Announce the caller
-
You have forwarded the caller.
Forward call without announcement
R
number
Dial internal telephone number or external
telephone number with connection to
external line and replace the receiver
immediately.
-
You have forwarded the caller. In case of busy state
or if the called subscriber does not answer, the
call is returned to you.