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Appendices
Troubleshooting
If you experience a problem with your Acer projector, refer to the following
troubleshooting guide. If the problem persists, please contact your local reseller
or service center.
Image Problems and Solutions
#
Problem
Solution
1
No image appears
onscreen
•
Make sure all the cables are correctly connected as
described in the "Getting Started" section.
•
Ensure none of the connector pins are bent or
broken.
•
Check if the projection lamp has been securely
installed. Please refer to the "Replacing the Lamp"
section.
•
Make sure the projector is switched on.
2
Partial, scrolling
or incorrectly
displayed image
(For PC (Windows
95/98/2000/XP/
Win7/Vista))
•
Press "RESYNC" on the remote control.
•
For an incorrectly displayed image:
•
Open "My Computer > Control Panel," and
then double-click the "Display" icon.
•
Select the "Settings" tab.
•
Verify that your display resolution setting is
lower than or equal to 1600 x 1200 or 1920 x
1080.
•
Click the "Advanced Properties" button.
If the problem still appears, change the monitor display
you are using and follow the steps below:
•
Verify that the resolution setting is lower than
or equal to 1600 x 1200 or 1920 x 1080.
•
Click the "Change" button under the
"Monitor" tab.
•
Click "Show all devices > Standard monitor
types" under the SP box, and choose the
resolution mode you need under the "Models"
box.
•
Verify that the resolution setting of the
monitor display is lower than or equal to 1600
x 1200 or 1920 x 1080.
