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Appendices
Troubleshooting
If you experience a problem with your Acer projector, refer to the following
troubleshooting guide. If the problem persists, please contact your local reseller or
service center.
Image problems and solutions
#
Problem
Solution
1
No image appears
onscreen
•
Ensure the projector is properly connected as
described in
"Getting started" on page 8
.
•
Ensure none of the connector pins is bent or broken.
•
Check if the projector lamp has been securely installed.
Please refer to
"Replacing the lamp" on page 44
.
2
Partial, scrolling or
incorrectly
displayed image
[For PC (Windows
95/98/2000/XP)]
•
Press
RESYNC
on the remote control.
•
For an incorrectly displayed image:
•
Open
My Computer
>
Control Panel
, and then
double-click the
Display
icon.
•
Select the
Settings
tab.
•
Verify that your display resolution setting is lower
than or equal to UXGA (1600 x 1200).
If the problem still appears, change the monitor display you
are using and follow the steps below:
•
Verify that the resolution setting is lower than or
equal to UXGA (1600 x 1200).
•
Click the
Change
button under the Monitor tab.
•
Click
Show all devices
. Next, select
Standard
monitor types
under the SP box, and choose
the resolution mode you need under the Models
box.
•
Verify that the resolution setting of the monitor
display is lower than or equal to UXGA (1600 x
1200).
4
The screen of the
notebook
computer is not
displaying your
presentation
•
If you are using a Microsoft Windows based notebook:
Some notebook PCs may deactivate their own screens
when a second display device is in use. Each has a
different way to be reactivated. Refer to your
computer's manual for detailed information.
•
If you are using an Apple Mac OS based notebook: In
System Preferences, open Display and select Video
Mirroring On.
