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Frequently asked questions - 85

If you still encounter problems after going through the

corrective measures, please contact your dealer or an

authorized service center for assistance.

Hard disk 0

extended type

error

Contact your dealer or an authorized

service center.

I/O parity error

Contact your dealer or an authorized

service center.

Keyboard error or

no keyboard

connected

Contact your dealer or an authorized

service center.

Keyboard

interface error

Contact your dealer or an authorized

service center.

Memory size

mismatch

Press

(during POST) to enter the

BIOS utility, then press

Exit

in the BIOS

utility to reboot.

Error messages

Corrective action

Содержание PT316-51s

Страница 1: ...USER S MANUAL...

Страница 2: ...ns proprietary information that is protected by copyright laws The information contained in this manual is subject to change without notice Some features described in this manual may not be supported...

Страница 3: ...41 Connecting to a wireless LAN 41 PredatorSense 44 The PredatorSense main screen 44 PredatorSense and Acer TrueHarmonyTM settings 45 Boot logo customization 46 Planet9 website 46 Adjusting the keyboa...

Страница 4: ...account 82 How do I check for Windows updates 83 Where can I get more information 83 Troubleshooting 84 Troubleshooting tips 84 Error messages 84 Internet and online security 86 First steps on the net...

Страница 5: ...r and your health Where to find the power button ports and connectors Windows 11 interface overview Tips and tricks for using the touchpad and keyboard How to create recovery backups Guidelines for co...

Страница 6: ...and troubleshooting Once you have connected to the internet you can download updates for your computer from http go acer com support 1 The link will open the Predator Support webpage 2 Scroll down to...

Страница 7: ...he Windows Start button select Power Sleep Right click the Windows Start button Shut down or sign out Sleep Taking care of your computer Your computer will serve you well if you take care of it Only u...

Страница 8: ...ects on top of it Route the power cord and any cables away from where people walk When unplugging the power cord do not pull on the cord itself but pull on the plug The total ampere ratings of the equ...

Страница 9: ...F Charging in abnormally high or abnormally low temperatures can cause battery deformation or damage The charging port must be clean and free from debris and should only be used with Acer charging eq...

Страница 10: ...ook uses a Lithium based battery Do not use it in a humid wet or corrosive environment Do not put store or leave your product in or near a heat source in a high temperature location in strong direct s...

Страница 11: ...ery This might happen for example when you carry a spare battery in your pocket or purse Short circuiting the terminals may damage the battery or the connecting object The capacity and lifetime of the...

Страница 12: ...al battery Do not attempt to replace a built in rechargeable battery battery replacement must be done by an Acer authorized repair facility Recharge the battery by following the instruction included i...

Страница 13: ...around your new Predator computer Screen view Icon Item Description 1 Microphones Internal digital microphones for sound recording 2 Webcam Web camera for video communication A light next to the webc...

Страница 14: ...arging Blue when fully charged with the AC adapter plugged in Icon Item Description Icon Item Description 1 TURBO TURBO key Switches overclocking and fan speed level 2 Keyboard For entering data into...

Страница 15: ...down firmly on the touchpad surface to perform a left click Press down firmly on the lower right corner to perform a right click 5 PredatorSense key Launches PredatorSense application 6 Power button...

Страница 16: ...the openings 3 DC in jack Connects to an AC adapter Note Please press the AC adapter into the tunnel to the power connector You will feel a click indicating it is connected Then check the light of ba...

Страница 17: ...ansfer speeds up to 10 Gbps Supports DisplayPort audio video output Compatible with Thunderbolt 4 Delivers up to 3 A at 5 V DC for USB charging DC in requires power adapter or power source providing 6...

Страница 18: ...B 3 2 Gen 2 certified devices Defined by the USB 3 2 Gen 2 specification SuperSpeed USB Rear view 3 HDMI port Supports high definition digital video connections 4 Ventilation Allows the computer to st...

Страница 19: ...Your Predator notebook tour 19 Base view Icon Item Description 1 Ventilation Allows the computer to stay cool Do not cover or obstruct the openings 2 Speakers Deliver stereo audio output 2 1...

Страница 20: ...ock When Num Lock is on the keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry Scroll...

Страница 21: ...d End Scrolls to the end of a document Fn F10 Home Home Scrolls to the beginning of a document Fn F11 NumLk Numeric Lock Turns Numeric Lock on or off Fn F12 Scr Lk Scroll Lock Turns Scroll Lock on or...

Страница 22: ...tween running applications and add the virtual desktop Widgets Provides the weather news stocks and sports information Settings Changes the apps settings for your computer Power Shut down sleep or res...

Страница 23: ...are using Touchpad gestures Single finger slide Slide a finger across the touchpad to move the cursor Single finger press or tap Press the touchpad down or lightly tap the touchpad with your finger t...

Страница 24: ...or swipe downwards to exit Task View Swipe down to minimize all open windows and show Desktop swipe upwards to restore the minimized windows Swipe right to switch between open windows Four finger pres...

Страница 25: ...ts please do the following 1 In the icon tray in the lower right hand corner of the screen select the Network Sound and Battery icon to open the Quick settings pane 2 Select All settings 3 Select Blue...

Страница 26: ...26 Using the Precision Touchpad a mouse Or you can adjust the touchpad sensitivity to suit your needs Scroll down to see more settings...

Страница 27: ...files data or create a factory default backup If you cannot access Acer Care Center click Settings in the Start menu select System Recovery Creating a file history backup Recovery Management allows yo...

Страница 28: ...28 Recovery 3 Click Set up syncing for OneDrive folder syncing to continue 4 Make sure the folders that you want to back up are selected and click Start back up to continue...

Страница 29: ...Recovery 29 5 You can select View sync progress to watch files sync until it completes 6 To open the OneDrive folder double click OneDrive icon in the notification area...

Страница 30: ...Backup wireless and LAN drivers Choose a folder to save your drivers and select OK 3 You will be shown the backup progress on the screen Restoring your computer Recovery Management allows you to quick...

Страница 31: ...Recovery 31 3 Click Reset PC to Choose an option 4 Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files...

Страница 32: ...5 Choose from the two options Cloud download or Local reinstall to reinstall Windows Ensure you are connected to the internet when using Cloud download 6 Click Change settings to open the Choose setti...

Страница 33: ...talled apps and programs without removing your personal files Click Reset to continue This will take a while and your PC will restart 9 You will be shown the reset progress on the screen The screen wi...

Страница 34: ...rocess Windows will have been reset back to its factory default settings without removing your personal files Reset this PC and remove everything 1 From Start select Care Center in All apps list then...

Страница 35: ...Recovery 35 3 Click Reset PC to Choose an option 4 Select Remove everything to reset your PC back to its factory default...

Страница 36: ...5 Choose from the two options Cloud download or Local reinstall to reinstall Windows Ensure you are connected to the internet when using Cloud download 6 Click Change settings to open the Choose setti...

Страница 37: ...will be shown the reset progress on the screen The screen will turn off during the reset process 10 The screen will turn back on when it is installing Windows Your PC will restart several times during...

Страница 38: ...etting or a separate Bluetooth dongle plugged into the computer s USB port if no internal Bluetooth adapter is available Enable Bluetooth and add a device Every new device must first be paired with yo...

Страница 39: ...from the list of discovered devices 5 After pairing if there is a code displaying on the screen enter that code on the device to proceed the connection Note Some devices using older versions of the B...

Страница 40: ...ooth settings by selecting the Network Sound and Battery icon in the lower right hand corner of the screen to open the Quick settings pane From here you can enable or disable Bluetooth or right click...

Страница 41: ...et Connecting to a wireless network Connecting to a wireless LAN A wireless LAN or WLAN is a wireless local area network which can link two or more computers without using wires Once connected to WLAN...

Страница 42: ...a wireless router access point and current internet connection through the ISP of your choice Make a note of the wireless network s name and password if necessary If you are trying to connect to a pu...

Страница 43: ...ecting to the Internet 43 4 You will see a list of available wireless networks Select the one you wish to use 5 Once you select a wireless network select Connect 6 If required enter the network s pass...

Страница 44: ...for a specific game and launch uninstall your apps quickly The PredatorSense main screen The main screen gives you an overview of temperatures You can also change fan behavior select a lighting profi...

Страница 45: ...r your Predator system Turn keyboard backlight off automatically if no action within 30 seconds You can disable enable system boot animation sound sticky keys Windows and menu keys or change temperatu...

Страница 46: ...ense Boot logo customization Click the Notebook icon then Browse to select your preferred image to customize the boot logo Planet9 website Click the Planet9 icon and select Join Now to connect the Pla...

Страница 47: ...ng The keyboard backlight is divided into three zones which you can turn on or off independently In each zone you can choose a custom color from the color square Click the slider under each zone to tu...

Страница 48: ...create profiles for lighting schemes and switch instantly using the menus on the main page or in the Lighting page Select a Profile from the Lighting Profile list To add a new profile first adjust th...

Страница 49: ...as possible For light use such as meetings E learning or browsing Default Recommended for standard everyday use such as word processing office work etc Extreme For gaming CPU GPU overclocked with thr...

Страница 50: ...and Custom If you select Custom then you will see two sliders that allow you to set CPU and GPU cooling independently Monitoring From Monitoring page click CPU GPU or System tab to check processor and...

Страница 51: ...hed automatically when the game is launched Select Add Game to create a new game setting on lower right page Click Browse to select the execution file exe of the game Then select the appropriate setti...

Страница 52: ...d the app select Add App in the lower right page Click Browse to select the execution file exe of the app and click Add to finish Then you can double click the app icon to run the application directly...

Страница 53: ...to fit your needs No Item Description 1 Low Reduction Reduces blue light emission from the LED backlit screen by 10 to 25 for basic protection 2 Medium Reduction Reduces blue light emission from the L...

Страница 54: ...Keeping your computer and data safe In this section you will find How to secure your computer Setting passwords What you need to prepare when you re traveling How to get the most out of your battery...

Страница 55: ...e key to secure the lock Some keyless models are also available Using passwords Passwords protect your computer from unauthorized access Setting these passwords creates several different levels of pro...

Страница 56: ...ess Enter When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up Type the User Password and press Enter to use the computer If you enter the password i...

Страница 57: ...fingerprint reader to sign in and unlock your Predator notebook In order to use the fingerprint reader you must first configure the fingerprint reader to recognize your fingerprint to confirm your ide...

Страница 58: ...58 Fingerprint Reader 2 Set a PIN code 3 In Windows Hello Fingerprint select Set up to configure the fingerprint reader...

Страница 59: ...Fingerprint Reader 59 4 In the Windows Hello set up window select Get started to begin the fingerprint configuration 5 Enter your PIN to confirm your identity...

Страница 60: ...Reader 6 When the Windows Hello setup window appears follow the onscreen directions Press and hold your finger on the fingerprint sensor and then lift Repeat this step until the fingerprint configurat...

Страница 61: ...o sign in or unlock your computer by placing your fingerprint on the fingerprint reader You may select Add another finger to add another fingerprint to unlock the computer Note If the notebook has mul...

Страница 62: ...n the BIOS utility activate the BIOS utility then press F1 to access the Advanced Settings to select Boot from the categories listed on the left of the screen Setting passwords To set a password on bo...

Страница 63: ...er Disable Fast startup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If y...

Страница 64: ...64 Power management 3 Select Change settings that are currently unavailable 4 Scroll down and disable Turn on fast start up 5 Select Save changes...

Страница 65: ...failure Charging the battery Plug the AC adapter into the computer and connect to a mains power outlet Conditioning a new battery pack Before you use a battery pack for the first time there is a condi...

Страница 66: ...computer on constant AC power Not discharging and recharging the battery to its extremes as described above Frequent use the more you use the battery the faster it will reach the end of its effective...

Страница 67: ...to the power meter When the battery low warning appears the recommended course of action depends on your situation Important Connect the AC adapter as soon as possible after the battery low warning a...

Страница 68: ...he Kensington Noble lock if you are using one to secure the computer Moving around and what to bring with you When you are just moving within short distances you probably do not need to bring anything...

Страница 69: ...ter 69 computer in a protective case that can prevent the computer from sliding around and cushion it if it should fall Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep...

Страница 70: ...In this section you will find Information on the ports and connectors fitted to your computer Ports and connectors...

Страница 71: ...single USB port Note Two USB standards are currently available on Predator computers USB 2 0 High speed USB and USB 3 2 Gen 2 SuperSpeed USB USB 2 0 ports on Predator computers have a black tongue in...

Страница 72: ...s USB Type C ports support up to USB 3 2 SuperSpeed USB 10 Gbps Other USB devices with a USB Type C connector are supported but transfer speed may be reduced and certain functions will be disabled suc...

Страница 73: ...lay with can be connected to a single Thunderbolt 4 port If an adapter is used DisplayPort or compatible devices including HDMI DVI or VGA can be used Note Thunderbolt 4 ports support transfer speeds...

Страница 74: ...olution and refresh rate should be detected automatically If necessary change the display settings used by the computer Headphones and microphone One or more 3 5 mm jacks on your computer allow you to...

Страница 75: ...compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV wit...

Страница 76: ...uestion In this section you will find Frequently asked questions Tips for using Windows Troubleshooting information How to protect yourself while online Where to find Acer service center contact infor...

Страница 77: ...r computer on again Make sure that the AC adapter is properly plugged into the computer and to the power outlet If power is being supplied to the computer check the following Do you have a USB storage...

Страница 78: ...ter the internal speakers automatically turn off The keyboard does not respond Try attaching an external keyboard to a USB port on the computer If it works contact your dealer or an authorized service...

Страница 79: ...and contains all you need to know about the ITW program A list of available authorized service centers is in this handy booklet Read this passport thoroughly Always have your ITW passport on hand espe...

Страница 80: ...upport we can reduce the amount of time a call takes and help solve your problems efficiently If there are error messages or beeps reported by your computer write them down as they appear on the scree...

Страница 81: ...run a slideshow of images or to show you quick status and notifications to suit your personal needs To change the background press the Windows key or select the Windows Start button and select Setting...

Страница 82: ...tile from Start Right click a tile to select it and select Unpin from Start to remove the tile from Start How do I make an app appear on my taskbar If you re in all apps list and you want to make an...

Страница 83: ...gn in to using a Microsoft ID How do I check for Windows updates Press the Windows key or select the Windows Start button Settings Windows Update Select Advanced options to configure the settings Wher...

Страница 84: ...rror messages below If the problem cannot be resolved contact your dealer Error messages If you receive an error message note the message and take the corrective action The following table lists the e...

Страница 85: ...dealer or an authorized service center I O parity error Contact your dealer or an authorized service center Keyboard error or no keyboard connected Contact your dealer or an authorized service center...

Страница 86: ...Just a few simple steps can connect you to a vast collection of knowledge and communication tools To accomplish these steps you should first select an Internet Service Provider ISP which supplies the...

Страница 87: ...socket to avoid interference To be eligible for DSL you must be located near an DSL equipped phone exchange service is sometimes unavailable in rural areas Connection speeds vary depending on your lo...

Страница 88: ...twork which may link two or more computers without using wires Setting up a wireless network is easy and allows you to share files peripheral devices and an internet connection What are benefits of a...

Страница 89: ...cess point router for detailed setup instructions Network cable RJ45 A network cable also called RJ45 cable is used to connect the host computer to the access point see illustration below this type of...

Страница 90: ...eck out our Support section to get help tailored to your needs www acer com is your portal to a world of online activities and services visit us regularly for the latest information and downloads Inte...

Страница 91: ...ey didn t capitalize your name or there are misspellings The email might be from cybercriminals who are trying to fool you into sending them your credit card number social security number or logging i...

Страница 92: ...ame in which to pay Even if paid the criminal might choose to not unencrypt the files anyway What to do if you re infected Avoid getting infected in the first place by staying protected with internet...

Страница 93: ...ted Take steps to avoid infection by staying protected with internet security software like Norton Security If you subscribed to Norton Security and think you may have a virus contact Norton s on call...

Страница 94: ...n of at least 10 uppercase and lowercase letters symbols and numbers Don t click on random links or open unsolicited messages and attachments particularly from people you don t know Don t access any p...

Страница 95: ...your computer may be infected by malicious software However do not blame every computer problem on a virus If you suspect your computer is infected the first thing to do is update if you have not alr...

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