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Appendices

Troubleshooting

If you experience a problem with your Acer projector, refer to the following 
troubleshooting guide. If the problem persists, please contact your local reseller 
or service center.

Image Problems and Solutions

#

Problem

Solution

1

No image appears 

onscreen

Make sure all the cables are correctly connected as 
described in the "Getting Started" section.

Ensure none of the connector pins are bent or 
broken.

Make sure the projector is switched on.

2

Partial, scrolling 

or incorrectly 

displayed image 

(For PC)

For an incorrectly displayed image:

Open "My Computer > Control Panel," and 
then double-click the "Display" icon.

Select the "Settings" tab.

Verify that your display resolution setting is 
lower than or equal to 1600 x 1200 or 1920 x 

1080.

Click the "Advanced Properties" button.

If the problem still appears, change the monitor display 

you are using and follow the steps below:

Verify that the resolution setting is lower than 
or equal to 1600 x 1200 or 1920 x 1080.

Click the "Change" button under the 
"Monitor" tab.

Click "Show all devices > Standard monitor 
types" under the SP box, and choose the 

resolution mode you need under the "Models" 

box.

Verify that the resolution setting of the 
monitor display is lower than or equal to 1600 x 

1200 or 1920 x 1080.

Содержание PD1330W Series

Страница 1: ...330W LK W300 EW330 K731 FD 230 VD5310 AWX2002 PD1530i LK F300i EF330i K751i FD 430i VD6510i A1P2001 Series User s Guide Copyright 2020 Acer Incorporated All Rights Reserved Acer Projector User s Guide Original Issue 09 2020 ...

Страница 2: ...pect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose Record the model number serial number purchase date and place of purchase information in the space provided below The serial number and model number are recorded on the label affixed to your projector All correspondence concerning your unit should include the serial ...

Страница 3: ...wer outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible When you need to disconnect power to the equipment be sure to unplug the power cord from the electrical outlet Warnings Do not use this product near water Do not place this product on an unstable cart stand or table If the product falls it could be seriously damaged Slots and ope...

Страница 4: ...let strip or receptacle by plugging in too many devices The overall system load must not exceed 80 of the branch circuit rating If power strips are used the load should not exceed 80 of the power strip s input rating This product s AC adapter is equipped with a three wire grounded plug The plug only fits in a grounded power outlet Make sure the power outlet is properly grounded before inserting th...

Страница 5: ...alified technician to restore the product to normal condition Warning For safety reasons do not use non compliant parts when adding or changing components Consult your reseller for purchase options Your device and its enhancements may contain small parts Keep them out of the reach of small children Additional safety information Do not look into the projector s lens when the light source is on The ...

Страница 6: ... damage when the filter ventilation slots are clogged with dirt or dust Do not look into the air outlet grille when projector is operating It may hurt your eyes Always open the lens shutter or remove the lens cap when the projector is on Do not block the projector lens with any object when the projector is under operation as this could cause the object to become heated and deformed or even cause a...

Страница 7: ...periods Do not increase the volume to block out noisy surroundings Decrease the volume if you can t hear people speaking near you Disposal instructions Do not throw this electronic device into the trash when discarding To minimize pollution and ensure utmost protection of the global environment please recycle For more information on the Waste from Electrical and Electronics Equipment WEEE regulati...

Страница 8: ... Near any appliance that generates a strong magnetic field Place in direct sunlight Precautions Follow all warnings precautions and maintenance as recommended in this user s guide to maximize the life of your unit Warning Do not look into the projector s lens when the projector is on The bright light may hurt your eyes To reduce the risk of fire or electric shock do not expose this product to rain...

Страница 9: ...rojector 7 Turning the Projector On Off 9 Turning On the Projector 9 Turning Off the Projector 10 Adjusting the Projected Image 11 Adjusting the Height of the Projected Image 11 How to Get a Preferred Image Size by Adjusting Distance and Zoom 12 User Controls 14 Installation Menu 14 Onscreen Display OSD Menus 15 Color 16 Image 20 Setting 23 Management 28 Audio 29 3D 30 Language 31 Acer Splash Down...

Страница 10: ...Appendices 35 Troubleshooting 35 LED Alarm Definition Listing 39 Ceiling Mount Installation 40 Specifications 41 Compatibility Modes 44 Regulations and safety notices 48 ...

Страница 11: ...and HDTV 720p 1080i 1080p supported Lower power consumption and economy ECO mode extends projector life Acer EcoProjection Technology delivers Intelligent power management approach and physical efficiency improvement Advanced keystone correction delivers optimum presentations Multi language Onscreen Display OSD menus Manual focus zoom projection lens 0 8 2X digital zoom and pan move function Micro...

Страница 12: ...our dealer immediately if any thing is missing Note The package content may differ by regions and models Projector Power cord VGA cable Optional HDMI cable Optional Security card Optional User s guide CD ROM Optional Remote control Quick start guide AAA Battery x 2 Carrying case Optional WirelessHD dongle kit MWIHD1 Optional ...

Страница 13: ...ol panel Description Description 1 LAN RJ45 port for 10 100M Ethernet 6 DC 5V output service 2 Audio input connector Audio output connector 7 RS232 connector 3 USB connector Type A 8 Power socket 4 HDMI connector 9 Kensington lock port 5 Analog RGB signal HDTV component video input connector 10 Tilt adjusting wheel 1 3 2 6 7 5 1 4 10 10 9 8 1 2 3 6 7 5 4 Note Connector interface is subject to mode...

Страница 14: ...your selection or goes back to previous page 5 SOURCE Changes the active source 6 POWER Power indicator LED 7 LAMP Light source indicator LED 8 TEMP Temperature indicator LED 9 MENU Launches the Onscreen Display OSD menu returns to the previous step for the OSD menu operation or exits the OSD menu 10 Four directional selection keys Selects items or makes adjustments to your selection 145 6 176 6 2...

Страница 15: ...ailable for the projectors sold in Japan China 4 Keystone Adjusts image distortion caused by tilting projection Four directional selection keys Selects items or makes adjustments to your selection ENTER Confirms your selection of items Play Pause 5 BACK Cancels your selection or goes back to previous page Stop 6 FREEZE To pause the screen image 1 5 2 6 3 4 7 8 9 8 10 11 12 13 17 16 19 18 20 21 18 ...

Страница 16: ...ojector 12 3D Press to open the 3D menu for adjusting 3D settings 13 SOURCE Changes the active source 14 MODE Chooses a display mode 15 MENU Launches the Onscreen Display OSD menu or exits the OSD menu 16 HIDE Press HIDE to hide screen image press again to display the image 17 HDMI MHL To change source to HDMI or MHL for the model with HDMI or MHL connector 18 ZOOM IN ZOOM OUT Zooms the projector ...

Страница 17: ...ing Started Connecting the Projector 1 HDTV adapter RCA 4 6 2 2 10 3 3 3 9 12 13 5 5 11 7 8 2 15 14 R L Video Output Display Speakers Smart devices Note Connector interface is subject to model s specifications Screen ...

Страница 18: ... device maker to enable the MHL function Note Compatible HDMI MHL dongles WirelessHD MWIHD1 MWA3 HWA1 ChromecastTM Description Description 1 Power cord 9 RS232 cable 2 Audio cable 10 WirelessHD dongle 3 HDMI MHL cable 11 Wireless dongle 4 VGA to component video HDTV adapter 12 Wired remote control 5 VGA cable 13 RJ45 cable 6 3 RCA component cable 14 USB cable 7 Composite video cable 15 12V DC cabl...

Страница 19: ... turn blue 3 Turn on your source computer notebook video player etc The projector will detect your source automatically when it is the first time you turn on the projector or the Source Selection function is Auto If the screen displays No Signal please make sure the signal cables are securely connected If you connect to multiple sources at the same time use SOURCE on the control panel or remote co...

Страница 20: ...icates that the projector has overheated The lamp will automatically turn off the projector will automatically shut down and the LED Temp indicator will turn solid red Contact your local dealer or service center Fan failed Light source will automatically turn off soon This onscreen message indicates that the fan has failed The lamp will automatically turn off the projector will automatically shut ...

Страница 21: ...ped with elevator feet for adjusting the image height To raise the image 1 Use the front Tilt adjusting wheel to raise the image to the desired height and angle To lower the image 1 Use the front Tilt adjusting wheel to lower the image to the desired height and angle Tilt adjusting wheel Tilt adjusting wheel ...

Страница 22: ...ngly Desired Image Size Distance m Top cm Diagonal inch A W cm x H cm Max zoom B Min zoom C From base to top of image D 30 65 x 40 1 1 36 40 86 x 54 1 2 1 4 48 50 108 x 67 1 5 1 8 60 60 129 x 81 1 8 2 1 72 70 151 x 94 2 1 2 5 84 80 172 x 108 2 4 2 8 96 90 194 x 121 2 7 3 2 108 100 215 x 135 3 0 3 5 120 120 258 x 162 3 5 4 2 145 150 323 x 202 4 4 5 3 181 180 388 x 242 5 3 6 4 217 200 431 x 269 5 9 ...

Страница 23: ... zoom C From base to top of image D 30 66 x 37 1 0 34 40 89 x 50 1 2 1 4 46 50 111 x 62 1 4 1 7 57 60 133 x 75 1 7 2 1 68 70 155 x 87 2 0 2 4 80 80 177 x 100 2 3 2 8 91 90 199 x 112 2 6 3 1 103 100 221 x 125 2 9 3 5 114 120 266 x 149 3 5 4 1 137 150 332 x 187 4 3 5 2 171 180 398 x 224 5 2 6 2 205 200 443 x 249 5 8 6 9 228 250 553 x 311 7 2 8 6 285 300 664 x 374 8 6 342 Zoom Ratio 1 2 x Desired dis...

Страница 24: ... installation and maintenance 3 The background pattern acts as a guide to adjusting the calibration and alignment settings such as screen size and distance focus and more Note The OSD screenshot is for reference only and may differ from the actual design 4 The Installation menu includes several options Use the up and down arrow keys to select an option the left and right arrow keys to adjust selec...

Страница 25: ...em press to enter a submenu for feature setting Use to select the desired item and adjust the settings by using Select the next item to be adjusted in the submenu and adjust as described above Press MENU on the control panel or remote control the screen will return to the main menu To exit the OSD menu press MENU on the control panel or remote control again It will close and the projector will aut...

Страница 26: ... SIM For DICOM format files in simulation mode and not for actual diagnosis ISF Day ISF Night Only available when ISF is enabled User 1 User 2 User 3 Memorize user s settings Color Profile Available when User 1 User 2 User 3 is selected in the Display Mode menu You can use one of the display modes as a starting point and customize the settings The below OSD items can be adjusted and saved Blueligh...

Страница 27: ...ll Color Use this function to choose a proper color according to the wall There are several choices including White Light Yellow Light Blue Pink and Dark Green It will compensate for the color deviation due to the wall color to show the correct image tone Brightness Adjusts the brightness of the image Press to darken the image Press to lighten the image Contrast Controls the degree of difference b...

Страница 28: ...es that are near 100 Video sources only Film Mode Sets the image optimized to 24 frame True Film mode for more realistic cadence of film playback during motion sequences Noise Reduction Adjusts the level of noise reduction that helps to eliminate unwanted noise in the picture Black Extension Analyzes the current input image and calculates an offset value which is then added to the analog to digita...

Страница 29: ...aturation function is not supported under computer mode Rename Available when User 1 User 2 User 3 is selected in the Display Mode menu You can change User 1 User 2 User 3 to your preferred mode name in English letters ...

Страница 30: ... and maximizes the image to fit native horizontal or vertical pixels Full for WXGA 1080p models The image will be displayed making full use of the horizontal and vertical pixels 4 3 The image will be scaled to fit the screen and displayed using a 4 3 ratio 16 9 The image will be scaled to fit the screen and displayed using a 16 9 ratio L Box for WXGA 1080p models Keeps the original signal aspect r...

Страница 31: ...eiling mount settings Image Shift Shifts the projected image by pressing When Native Resolution is WUXGA this functions is only available when the setting of Digital Zoom Out Install is less than 1 0 Sharpness Adjusts the sharpness of the image Press to decrease the sharpness Press to increase the sharpness H Position Horizontal Position Press to move the image left Press to move the image right V...

Страница 32: ...prevent color display error Auto Automatically adjusts the color range by information from the player Limited Range Processes the input image as limited color range data Full Range Processes the input image as full color range data HDMI Scan Info Adjusts the overscan ratio of the HDMI image on screen Auto Automatically adjusts the overscan ratio by information from the player Underscan Always no o...

Страница 33: ...need to press SOURCE on the control panel or remote control or the direct source key on the remote control Auto The projector will detect your source automatically Closed Caption Selects a preferred closed captioning mode from CC1 CC2 CC3 CC4 CC1 displays captions in the primary language in your area Select Off to turn off the captioning feature This function is only available when a composite vid...

Страница 34: ... If the security function is enabled your must enter Administrator Password first before changing the security setting The factory default of Administrator Password is 1234 Select On to enable the security function You have to enter password depending on the Security Mode Please refer to User Password section for details If Off is selected you can switch on the projector without password Timeout M...

Страница 35: ...u fail to enter the correct password within 20 minutes upon request the projector will shut down automatically Administrator Password You can enter Administrator Password when the Enter Administrator Password or Enter Password dialogue box displays Press to change Administrator Password The factory default of Administrator Password is 1234 If you forget your administrator password do the following...

Страница 36: ... LAN LAN The default value is Off Choose On to enable the LAN connection LAN IP Mask Identify IP and Mask address LAN Reset Press ENTER after choosing Yes to return all items on the Tools page to the default settings Reset Press ENTER after choosing Yes to return the display parameters on all menus to the factory default settings To switch input signals click your desired signal These buttons func...

Страница 37: ... States PJLink applied for trademark and logo registration in Japan the United States of America and other countries by JBMIA The projector is supported by the specified commands of the Crestron Electronics controller and related software for example RoomView For more information visit http www crestron com This projector is supported by AMX Device Discovery For more information visit http www amx...

Страница 38: ...wn Minutes The projector will automatically shut down while there is no signal input detected after the time you set Menu Display Time Seconds 5 15 30 Chooses the length of time the OSD menu will remain active after your last key press Manual The OSD menu remains active The only way to launch or exit the OSD menu is by pressing BACK Auto Power On AC Power On Selecting On enables the function The p...

Страница 39: ...e it is turned on To disable Full Lock function press and hold POWER on the control panel for 7 seconds and the Control Panel Lock will be set to Off When the projector is in standby mode press and hold POWER on the control panel for 7 seconds to turn the projector on and the Control Panel Lock will be set to Off Information Displays current status of this projector Volume Press to decrease the vo...

Страница 40: ...se 96Hz or 144Hz for 24p 3D 3D L R Invert If you see a discrete or overlapping image while wearing DLP 3D glasses you may need to execute Invert to get best match of left right image sequence to get the correct image for DLP 3D 3D Warning Message Choose On to display the 3D warning message Signal source type Supported timing Video S Video Component video HQFS 3D 480i 60Hz 576i 50Hz VGA HDMI PC mod...

Страница 41: ... on the web page below Stereoscopic Player Trial http www 3dtv at Downloads Index_en aspx DDD TriDef Media Player Trial http www tridef com download TriDef 3 D Experience 4 0 2 html Note 3D L R Invert and 3D Format are only available when 3D is enabled Language Language Sets a language for the OSD menus Use to select your preferred language ...

Страница 42: ...ng the Acer Splash Downloader 1 Entering download mode Long press the POWER and MENU buttons on the control panel simultaneously while plugging in the power cord until the LED indicator lights up red Maximum image size 6 Mbytes Maximum image resolution 1920 x 1200 Recommended Native resolution Minimum image resolution 800 x 600 Maximum color bits 24 bits Image format BMP JPG PNG Supported operatio...

Страница 43: ... to the computer below message will be displayed If the projector successfully connects the computer below message will be displayed Press Logo Replace to proceed 4 Loading the image First select the native resolution for the projector by adjusting PJ Native Resolution and decide if you want the image to be displayed full screen or in its original aspect ratio Press LoadImage and choose an image f...

Страница 44: ...atus when the image is too large and Load Image fail will be displayed when the image format is not supported 5 Downloading the image to the projector Press Download to start downloading the image to the projector Note If Unknown is shown in the Manufacture or Device ID field the projector is not in a status suitable for download Go back to step 1 and try again After the image is downloaded succes...

Страница 45: ...C For an incorrectly displayed image Open My Computer Control Panel and then double click the Display icon Select the Settings tab Verify that your display resolution setting is lower than or equal to 1600 x 1200 or 1920 x 1080 Click the Advanced Properties button If the problem still appears change the monitor display you are using and follow the steps below Verify that the resolution setting is ...

Страница 46: ...s unstable or flickering Use Tracking to correct it Refer to the Image section for more information Change the display color setting on your computer 6 Image has vertical flickering bar Use Frequency to make an adjustment Refer to the Image section for more information Check and reconfigure the display mode of your graphics card to make it compatible with the projector 7 Image is out of focus Adju...

Страница 47: ...ontrol to open the OSD menu Go to Image H V Keystone or Image 4 Corner Correction to make adjustments 11 Image is reversed Select Image Projection Mode Image Projection Location on the OSD and adjust the projection direction Condition Solution 1 The projector stops responding to all controls If possible turn off the projector then unplug the power cord and wait at least 30 seconds before reconnect...

Страница 48: ...em fan is not working Projector Overheated the projector has exceeded its recommended operating temperature and must be allowed to cool down before it is used Fan Fail Light source will automatically turn off soon Projector Overheated Light source will automatically turn off soon ...

Страница 49: ...ower cord plugged in V Power on V Lamp retry Quick flashing Turning off Cooling state Quick flashing Turning off Cooling completed V Firmware download V V V Acer splash download V V V Error Thermal failure V V Error Fan lock failure V Quick flashing Error Lamp breakdown V V Error Color wheel failure V Quick flashing ...

Страница 50: ...e note that damage resulting from incorrect installation will void the warranty Warning If you buy a ceiling mount from another company please be sure to use the correct screw size Screw size will vary depending on the thickness of the mounting plate Be sure to keep at least 10 cm gap between the ceiling and the bottom of the projector Avoid installing the projector near a heat source 145 6 176 6 ...

Страница 51: ...olors 1 07 billion colors Digital zoom 0 8 2 X Weight Approximate 6 kg 13 23 lbs Dimensions W x D x H 386 x 276 x 101 mm 16 9 x 15 3 x 5 6 386 x 276 x 117 mm 16 9 x 15 3 x 6 2 with tilt adjusting wheels Power supply Universal AC input 100 240 V input frequency 50 60 Hz Operating temperature 0ºC to 40ºC 32ºF to 104ºF Standard package contents AC power cord x 1 Remote control x 1 Battery x 2 for the...

Страница 52: ...30 Degrees Vertical Horizontal Manual Audio 10W speaker x 1 Power consumption Standard mode 320 W 100 VAC ECO mode 235 W 100 VAC Standby mode 0 5 W Resolution Native 1080p 1920 x 1080 Maximum UXGA 1600 x 1200 1080p 1920 x 1080 WUXGA 1920 x 1200 supports reduce blanking only Aspect ratio Auto 4 3 16 9 Full L Box Projection lens F 1 6 1 76 f 19 16 23 02 mm 1 1 2 Manual Zoom and Manual Focus Projecti...

Страница 53: ... change without notice Power socket V V DC 5V OUT V V VGA IN V V RS232 V V AUDIO IN V V AUDIO OUT V V HDMI 1 V V HDMI 2 V V LAN V X WIRELESS DONGLE V X I O connectors PD1330W LK W300 EW330 K731 FD 230 VD5310 PD1530i LK F300i EF330i K751i FD 430i VD6510i ...

Страница 54: ...88 85 53 67 120 77 43 XGA 1024 x 768 60 48 36 70 56 48 75 60 02 85 68 68 120 98 96 SXGA 1152 x 864 70 63 85 75 67 50 85 77 10 1280 x 1024 60 63 98 72 76 97 75 79 98 85 91 15 QuadVGA 1280 x 960 60 60 00 1280 x 960 75 75 00 SXGA 1400 x 1050 60 65 32 UXGA 1600 x 1200 60 75 00 PowerBook G4 640 x 480 60 31 50 640 x 480 66 6 67 35 00 800 x 600 60 37 88 1024 x 768 60 48 36 1024 x 768 75 60 241 1152 x 870...

Страница 55: ...de Resolution V Frequency Hz H Frequency KHz VGA_60 640 x 480 59 94 31 469 VGA_72 72 809 37 861 VGA_75 75 37 5 VGA_85 85 008 43 269 VGA_120 119 518 61 91 SVGA_56 800 x 600 56 25 35 156 SVGA_60 60 317 37 879 SVGA_72 72 188 48 077 SVGA_75 75 46 875 SVGA_85 85 061 53 674 SVGA_120 119 854 77 425 XGA_60 1024 x 768 60 004 48 363 XGA_70 70 069 56 476 XGA_75 75 029 60 023 XGA_120 119 804 98 958 SXGA_75 11...

Страница 56: ... _60 1440 x 900 59 887 55 935 1680 x 1050_60 1680 x 1050 59 954 65 29 acer_16 9 1366 x 768 59 79 47 712 1920 x 1080_RB 1920 x1080 60 66 587 1920 x 1080_EIA 1920 x1080 60 67 5 1920 x 1080_120 1920 x1080 119 982 137 26 acer_timing 1024 x 600 60 37 5 1920 x 1200 RB 1920 x 1200 59 95 74 038 3840 x 2160_30 3840 x 2160 30 67 5 3840 x 2160_60 3840 x 2160 60 135 Mode Resolution V Frequency Hz H Frequency ...

Страница 57: ...80p 1920 x 1080 24 27 00 1080p 1920 x 1080 23 98 26 97 1080p 1920 x 1080 30 33 75 2160 24P 3840 2160 24 54 2160 25P 3840 2160 25 56 25 2160 30P 3840 2160 30 67 5 2160 50P 3840 2160 50 112 5 2160 60P 3840 2160 60 135 ...

Страница 58: ...e into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations Notice Peripheral devices Only peripherals input output devices terminals printers etc certified...

Страница 59: ... and or Bluetooth modules Canada Low power license exempt radio communication devices RSS 247 a Common information Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of the device b Operation in 2 4 GHz band To prevent radio interference to the license...

Страница 60: ...WX2002 PD1530i LK F300i EF330i K751i FD 430i VD6510i A1P2001 EMC Directive 2014 30 EU EN 55032 2015 AC 2016 07 Class B EN 55024 2010 A1 2015 EN 61000 3 2 2014 EN 61000 3 3 2013 LVD Directive 2014 35 EU EN 60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 RoHS Directive 2011 65 EU EN 50581 2012 ErP Directive 2009 125 EC Regulation EU No 617 2013 Regulation EC No 1275 2008 EN 50564 2011 Regulation EU N...

Страница 61: ...erference and 2 this device must accept any interference received including interference that may cause undesired operation The following local Manufacturer Importer is responsible for this declaration Product DLP Projector Model Number PD1330W LK W300 EW330 K731 FD 230 VD5310 AWX2002 PD1530i LK F300i EF330i K751i FD 430i VD6510i A1P2001 Name of Responsible Party Acer America Corporation Address o...

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