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20 - Recovery

ECOVERY

If you are having trouble with your computer, and the frequently asked
questions (

see Got a question? on page 62

) do not help, you can

recover your computer.
This section describes the recovery tools available on your computer.
Acer provides

Acer ControlCenter

, which allows you to reset your PC,

refresh your PC, or create a factory default backup.

Creating a factory default backup

Backup allows you to quickly and easily back up your operating
system, installed apps and data.
1. From

Start

, select

All apps

then

Acer

. Select

Acer Recovery

Management

in the list of Acer apps.

Note

Acer ControlCenter is only available with a pre-installed Windows operating
system.

Important

We recommend that you create a Factory Default Backup as soon as
possible. In certain situations a full recovery will require a USB
recovery backup.

Note

Since the recovery backup requires at least 8

GB of storage after formatting,

it is recommended to use a USB drive with a capacity of 16

GB or larger.

Содержание P449-MG

Страница 1: ...USER S MANUAL TravelMate P4...

Страница 2: ...ess you can log onto account acer com using your Acer ID and password to see and manage all your registered products Note It may take a few days for your information to be updated to the database Mode...

Страница 3: ...light Shield 34 Acer ProShield 36 Overview 36 Setting up Acer ProShield 36 Personal Secure Drive 38 Credential Manager 39 Fingerprint Registration 39 Face Login Settings 40 Data Protection 41 Data Rem...

Страница 4: ...account 69 How do I check for Windows updates 70 Where can I get more information 70 Troubleshooting 71 Troubleshooting tips 71 Error messages 71 Internet and online security 73 First steps on the net...

Страница 5: ...for your computer and your health Where to find the power button ports and connectors Tips and tricks for using the touchpad and keyboard How to create recovery backups Guidelines for connecting to a...

Страница 6: ...recovery expansion options and troubleshooting There are two ways to download the User s Manual You must first be connected to the internet 1 Open Acer ControlCenter from the desktop and select My Sy...

Страница 7: ...select Power Sleep Right click the Windows Start button Shut down or sign out Sleep Taking care of your computer Your computer will serve you well if you take care of it Only use the adapter provided...

Страница 8: ...away from where people walk When unplugging the power cord do not pull on the cord itself but pull on the plug The total ampere ratings of the equipment plugged in should not exceed the ampere rating...

Страница 9: ...Item Description 1 Webcam Web camera for video communication A light next to the webcam indicates that the webcam is active 2 Screen Displays computer output 3 Power indicator Indicates the computer...

Страница 10: ...ntering data into your computer See Using the keyboard on page 14 3 Touchpad Touch sensitive pointing device 4 NFC contact area optional When activated place an NFC enabled device very close to this a...

Страница 11: ...C port Connects to USB devices with a USB Type C connector Supports USB 3 1 USB charging and DC in port 6 Headset speaker jack Connects to audio devices e g speakers headphones or a headset with micr...

Страница 12: ...ery device Right view 2 4 5 1 3 Icon Item Description 1 Smart Card reader Accepts one smart card Only one smart card can be read at a time 2 SD card reader Accepts one Secure Digital SD or SDHC card O...

Страница 13: ...do this Memory compartment Houses the computer s memory You may upgrade your computer s memory Acer recommends asking an approved service center to do this 2 Speakers Deliver stereo audio output 3 Bat...

Страница 14: ...ck When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the keypad is in numeric mode The keys function as a calculator complete with the arithmetic opera...

Страница 15: ...Increases the screen brightness Fn Brightness down Decreases the screen brightness Fn Volume up Increases the sound volume Fn Volume down Decreases the sound volume Fn Home Play Pause Play or pause a...

Страница 16: ...are using Touchpad gestures Single finger slide Slide a finger across the touchpad to move the cursor Single finger press or tap Press the touchpad down or lightly tap the touchpad with your finger t...

Страница 17: ...e finger and thumb gesture Three finger press Lightly tap the touchpad with three fingers to open Cortana if your computer supports Cortana or open the Action Center if your computer does not support...

Страница 18: ...settings 3 Select Devices Mouse touchpad 4 Now you can adjust the settings to suit your personal needs You can change the primary button for left or right handed use turn the touchpad off if you pref...

Страница 19: ...Using the Precision Touchpad 19 the cursor from moving if you accidentally tap the touchpad with your palm while working Scroll down to see more settings...

Страница 20: ...up Backup allows you to quickly and easily back up your operating system installed apps and data 1 From Start select All apps then Acer Select Acer Recovery Management in the list of Acer apps Note Ac...

Страница 21: ...Get Started for Create Factory Default Backup to open the Recovery Drive window 3 Make sure Backup system files to the recovery drive is selected and click Next 4 Plug in the USB drive and wait for t...

Страница 22: ...rocess until it completes 8 After creating the recovery backup you can choose to delete the recovery information on your computer If you delete this information you can only use the USB recovery backu...

Страница 23: ...tab and click Get started for Backup wireless and LAN drivers Choose a folder to save your drivers and select OK Restoring your computer Recovery Management allows you to quickly and easily restore y...

Страница 24: ...ress on the screen The screen will turn off during the reset process 6 The screen will turn back on when it is installing Windows Your PC will restart several times during the reset process 7 Follow t...

Страница 25: ...ory default This process will reinstall your operating system and remove all of your personal files apps and settings 4 Select Just remove my files if you are keeping your computer This will be quicke...

Страница 26: ...een will turn back on when it is installing Windows Your PC will restart several times during the reset process 8 Follow the process until it completes 9 When your PC has completed the reset process W...

Страница 27: ...omputer s USB port if no internal Bluetooth adapter is available Enable Bluetooth and add a device Every new device must first be paired with your computer s Bluetooth adapter This means it must first...

Страница 28: ...g the Notifications icon in the lower right hand corner of the screen to open the Notifications pane From here you can enable or disable Bluetooth or right click on Bluetooth Go to settings to enter t...

Страница 29: ...wireless network Connecting to a wireless LAN A wireless LAN or WLAN is a wireless local area network which can link two or more computers without using wires Once connected to WLAN you can access the...

Страница 30: ...tion through the ISP of your choice Make a note of the wireless network s name and password if necessary If you are trying to connect to a public network such as at a coffeeshop make sure you have the...

Страница 31: ...Connecting to the Internet 31 4 Select Network internet 5 You will see a list of available wireless networks Select the one you wish to use...

Страница 32: ...32 Connecting to the Internet 6 Once you select a wireless network select Connect 7 If required enter the network s password...

Страница 33: ...er Refer to the image below Then you ll be ready to get online Connecting to a cellular network If your computer has a SIM slot you can connect to the internet using a cellular phone network To do thi...

Страница 34: ...fferent modes to fit your needs No Item Description 1 Low Reduction Reduces blue light emission from the LED backlit screen by 10 to 25 for basic protection 2 Medium Reduction Reduces blue light emiss...

Страница 35: ...Keeping your computer and data safe In this section you will find How to secure your computer Setting passwords What you need to prepare when you re traveling How to get the most out of your battery...

Страница 36: ...Password Fingerprint registration if your PC has a fingerprint scanner Face Login Backup and Restore Pre Boot Authentication Boot sequence and device security Data Protection Personal secure drive fil...

Страница 37: ...Drive Once you have set a password you can click Next to proceed to setting up a Personal Secure Drive or click Finish to exit the wizard Note Select a password that you will remember but is difficult...

Страница 38: ...of your hard disk where you can save files You can only get access to the PSD via password or fingerprint authentication Once setup is finished you can go to the ProShield Console to manage your comp...

Страница 39: ...manage online account information and back up or restore credential information Fingerprint Registration only if your PC has a fingerprint scanner You can use a fingerprint scanner to secure your PC...

Страница 40: ...cognition to access your PC instead of entering a password Select Face Login Settings then enter your password or swipe a finger if you are using Fingerprint Registration Position yourself so your fac...

Страница 41: ...r face and select Log in to Windows with my face to activate Face Login Select Capture More to improve face recognition or select OK to finish Data Protection Here you can select files for encryption...

Страница 42: ...e completely removed from the hard disk The File Shredder overwrites the data to make recovering the data impossible Warning Make sure you select only the information you want to shred Once you have s...

Страница 43: ...uthorized access Setting these passwords creates several different levels of protection for your computer and data Supervisor Password prevents unauthorized entry into the BIOS utility Once set you mu...

Страница 44: ...e appears Try again and press Enter When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up Type the User Password and press Enter to use the computer I...

Страница 45: ...yed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed on the left of the screen Setting passwords To set a password on bo...

Страница 46: ...wer Disable Fast startup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If...

Страница 47: ...Power management 47 5 Select Change settings that are currently unavailable 6 Scroll down and disable Turn on fast startup 7 Select Save changes...

Страница 48: ...adapter into the computer and connect to a mains power outlet Conditioning a new battery pack Before you use a battery pack for the first time there is a conditioning process that you should follow 1...

Страница 49: ...ective life An embedded battery has a life span of more than 1 000 charge discharge cycles Optimizing battery life Optimizing battery life helps you get the most out of battery operation prolonging th...

Страница 50: ...ortant Connect the AC adapter as soon as possible after the battery low warning appears Data may be lost if the battery is allowed to become fully depleted and the computer shuts down Situation Recomm...

Страница 51: ...ernal monitor and other external devices 7 Disconnect the Kensington lock if you are using one to secure the computer Moving around When you are just moving within short distances for example from you...

Страница 52: ...putting the computer in Sleep mode Press the Sleep hotkey or close the display cover whenever you are not actively using the computer Taking the computer home When you are moving from your office to y...

Страница 53: ...in temperature and humidity can cause condensation Allow the computer to return to room temperature and inspect the screen for condensation before turning on the computer If the temperature change is...

Страница 54: ...apter Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home follow these guidelines to protect your compu...

Страница 55: ...elers Warranty passport Special considerations Follow the same special considerations as when traveling with the computer In addition these tips are useful when traveling internationally When travelin...

Страница 56: ...In this section you will find Information on the ports and connectors fitted to your computer Ports and connectors...

Страница 57: ...devices to a single USB port Note Two USB standards are currently available on Acer computers USB 2 0 High speed USB and USB 3 0 SuperSpeed USB USB 2 0 ports on Acer computers have a black tongue in...

Страница 58: ...e C ports support up to USB 3 1 SuperSpeed USB 5 Gbps Other USB or Thunderbolt devices with a USB Type C connector are supported but transfer speed may be reduced and certain functions will be disable...

Страница 59: ...pends on the contents of the card and ask you if you wish to use a program to access the contents of the card SD SDHC and SDXC cards Different types of SD cards cover different capacities while using...

Страница 60: ...power to the monitor then the computer 6 Make sure that the current resolution and refresh rate do not exceed the specifications of the monitor If necessary change the display settings used by the co...

Страница 61: ...compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV wit...

Страница 62: ...estion In this section you will find Frequently asked questions Tips for using Windows 10 Troubleshooting information How to protect yourself while online Where to find Acer service center contact inf...

Страница 63: ...lied to the computer check the following Do you have a USB storage device USB drive CD drive or smartphone plugged into your computer Unplug it and press Ctrl Alt Del to restart the system Nothing app...

Страница 64: ...and that it is turned on Make sure that the printer cable is connected securely to a USB port and the corresponding port on the printer I want to restore my computer to its original settings This rec...

Страница 65: ...the ITW passport If the country you are traveling in does not have an Acer authorized ITW service site you can still get in contact with our offices worldwide Please visit www acer com Before you cal...

Страница 66: ...computer How do I turn off my computer Press the Windows key or select the Windows Start button and select the power icon Shut down You can also turn off the computer by right clicking the Windows Sta...

Страница 67: ...e your Pictures folder will open by default Select Choose this folder to add the folder to the lock screen slideshow 4 Select a folder and select Remove to remove the folder from the lock screen slide...

Страница 68: ...act as an alarm clock Type Alarms to search for the Alarms Clock app 1 Select an alarm from the list or select the in the lower right corner to create a new alarm 2 Enter the Alarm name 3 Set the tim...

Страница 69: ...How do I install apps You can download Windows Store apps from Store You will need to have a Microsoft ID to purchase and download apps from Store I can t find apps like Notepad and Paint Where are t...

Страница 70: ...osoft account and want to get one press the Windows key or select the Windows Start button Settings Accounts Sign in with a Microsoft account and follow the onscreen instructions How do I check for Wi...

Страница 71: ...or messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order together with the recommended course of a...

Страница 72: ...d service center for assistance Keyboard error or no keyboard connected Contact your dealer or an authorized service center Keyboard interface error Contact your dealer or an authorized service center...

Страница 73: ...Provider ISP which supplies the connection between your computer and the internet You should research the ISPs available in your region not forgetting to talk to friends and family about their experi...

Страница 74: ...s fast and always on internet service via a cable television line This service is generally available in large cities You can use your telephone and watch cable TV at the same time you are connected t...

Страница 75: ...Mobility Wireless LAN systems allow you and other users of your home network to share access to files and devices connected to the network for example a printer or scanner Also you can share an inter...

Страница 76: ...Access point router 2 Desktop computer 3 Modem 4 Printer 5 Portable computer 6 PDA Smartphone 7 Network cables RJ45 Turning on off a wireless network connection Most computers feature a Wi Fi button t...

Страница 77: ...latest information and downloads Security You are probably eager to explore everything the internet has to offer In order for you to be safe online Acer has pre installed McAfee Internet Security Sui...

Страница 78: ...posing a serious security risk What is malware Malicious software also known as malware is software designed to deliberately harm your computer For example viruses worms and Trojan horses are malicio...

Страница 79: ...to date will not protect you from all attacks it makes it much more difficult for hackers to gain access to your system blocks many basic and automated attacks completely and might be enough to disco...

Страница 80: ...otection updates Make sure you Activate it Choose strong passwords and keep them safe Passwords are a fact of life on the internet today we use them for everything from ordering flowers and online ban...

Страница 81: ...t open update your security or urge you to provide information immediately or else something bad will happen Don t take the bait Do not click on a link in an email unless you specifically asked for th...

Страница 82: ...ere s no such thing as a free lunch still rings true today Supposedly free software such as screen savers or smileys secret investment tricks sure to make you untold fortunes and contests that you ve...

Страница 83: ...dows Updates If you have an active internet connection Windows can check for important updates for your computer and install them automatically These updates include security patches and program updat...

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