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Troubleshooting

Before sending your LCD monitor for servicing, please check the 
troubleshooting list below to see if you can self-diagnose the problem.

VGA mode

Problem

LED status

Remedy

No picture visible

Blue

Using the OSD, adjust brightness and 
contrast to maximum or reset to their 
default settings.

Off

Check the power switch.

Check if the power cord is properly 
connected to the monitor.

Amber

Check if the video signal cable is 
properly connected at the back of 
monitor.

Check if the computer system is 
switched on and in power saving/
standby mode.

Unstable picture

Check if the specification of graphics 
adapter and monitor is in compliance 
which may be causing the input signal 
frequency mismatch.

Abnormal picture

Image is missing, 
off-center, too 
large or too 
small on the 
screen.

Using

 

the OSD, adjust focus, clock, H-

position and V-position with non-
standard signals.

Check the display setting on your 
system. In case of a missing image, 
please select another resolution or 
vertical refresh rate.

Wait for a few seconds after adjusting 
the size of the image before changing 
or disconnecting the signal cable or 
switching off the monitor.

Downloaded from ManualMonitor.com Manuals

Содержание FT240HQL

Страница 1: ...Acer LCD Monitor User s Guide Downloaded from ManualMonitor com Manuals ...

Страница 2: ...your unit should include the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronically mechanically by photocopy recording or otherwise without the prior written permission of Acer Incorporated Model number __________________________________ Serial number _________________...

Страница 3: ...g off the power switch for a few hours Information for your safety and comfort Safety instructions Read these instructions carefully Keep this document for future reference Follow all warnings and instructions marked on the product Cleaning your monitor Please carefully follow these guidelines when cleaning the monitor Always unplug the monitor before cleaning Use a soft cloth to wipe the screen a...

Страница 4: ...g the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register or in a built in installation unless proper ventilation is provided Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock Never spill liquid ...

Страница 5: ...es good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product Use the product only with the supplied power supply cord set If you need to replace the power cord set make sure that the new power cord meets the following requirements detachable type UL listed CSA certified type SPT 2 rated 7 A 125 V minimum VDE approved o...

Страница 6: ...t not always marked They include below deck on boats chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane or butane and areas where the air contains chemicals or particles such as grain dust or metal powders Additional safety information Your device and its enhancements may contain small parts Keep them out of the reach of small children IT Equipment Recyc...

Страница 7: ...he Waste from Electrical and Electronics Equipment WEEE regulations visit LCD pixel statement The LCD unit is produced with high precision manufacturing techniques Nevertheless some pixels may occasionally misfire or appear as black or red dots This has no effect on the recorded image and does not constitute a malfunction http www acer group com public Sustainability Downloaded from ManualMonitor ...

Страница 8: ...culoskeletal disorders The following symptoms may appear in the hands wrists arms shoulders neck or back numbness or a burning or tingling sensation aching soreness or tenderness pain swelling or throbbing stiffness or tightness coldness or weakness If you have these symptoms or any other recurring or persistent discomfort and or pain related to computer use consult a physician immediately and inf...

Страница 9: ...mfortable level for enhanced text readability and graphics clarity Eliminate glare and reflections by placing your display in such a way that the side faces the window or any light source minimizing room light by using drapes shades or blinds using a task light changing the display s viewing angle using a glare reduction filter using a display visor such as a piece of cardboard extended from the d...

Страница 10: ...EN55024 2010 EN 61000 3 2 2006 A1 2009 A2 2009 Class D EN61000 3 3 2008 EN60950 1 2006 A11 2009 A1 2010 A12 2011 Regulation EC No 1275 2008 EN 50564 2011 IEC 62301 2011 EN50581 2012 We hereby declare above product is in compliance with the essential requirements and other relevant provisions of EMC Directive 2004 108 EC Low Voltage Directive 2006 95 EC and RoHS Directive 2011 65 EU and Directive 2...

Страница 11: ...ng interference that may cause undesired operation The following local Manufacturer Importer is responsible for this declaration Product LCD Monitor Model Number FT240HQL FT240HQL SKU Number xxxxxx x 0 9 a z A Z or Blank Name of Responsible Party Acer America Corporation Address of Responsible Party 333 West San Carlos St San Jose CA 95110 U S A Contact Person Acer Representative Phone No 254 298 ...

Страница 12: ...tatement vii Tips and information for comfortable use viii Federal Communications Commission Declaration of Conformity Unpacking 1 Screen position adjustment 2 Connecting the power cord 3 Power saving 3 Display Data Channel DDC 3 Connector pin assignment 4 Standard timing table 6 Installation 7 MHL Mobile High Definition Link 8 User controls 9 How to adjust a setting 10 eColor Management 10 Adjust...

Страница 13: ...rials in case you need to ship or transport the monitor in the future LCD monitor Quick start guide Audio Cable Optional D sub cable Optional HDMI cable Optional MHL cable Optional USB cable Optional Power Adapter AC power cord LCD MONITOR FT240HQL Quick Guide User Guide Downloaded from ManualMonitor com Manuals ...

Страница 14: ...ou can adjust the monitor tilt of the monitor by using both of your hands to hold the edges of the monitor as shown in the figure below The monitor can be adjusted to 10 degrees or 90 degrees up as indicated by arrow below 2 9 0 0 10 0 Downloaded from ManualMonitor com Manuals ...

Страница 15: ...hich the equipment will be installed Power saving The monitor will be switched to power saving mode by the control signal from the display controller as indicated by the amber colored power LED The power saving mode will be kept until a control signal has been detected or the keyboard or mouse is activated The recovery time from power saving mode back to on is around 3 seconds Display Data Channel...

Страница 16: ...Description PIN No Description 1 Red 9 5 V 2 Green 10 Logic ground 3 Blue 11 Monitor ground 4 Monitor ground 12 DDC serial data 5 Self test 13 H sync 6 R ground 14 V sync 7 G ground 15 DDC serial clock 8 B ground 5 1 10 6 15 11 Downloaded from ManualMonitor com Manuals ...

Страница 17: ... Data0 8 TMDS Data0 Shield 9 TMDS Data0 10 TMDS Clock 11 HDMI_DET 12 TMDS Clock 13 14 Reserved N C on device 15 SCL 16 SDA 17 DDC CEC Ground 18 5V Power 19 Hot Plug Detect 1 3 5 7 9 11 8 10 4 6 2 13 15 17 19 12 14 16 18 Reserved N C on device Only for MHL models 19 Pin Color Display Signal Cable PIN NO DESCRIPTION 7 MHL 9 MHL 18 VBUS 19 CBUS 5 11 17 GND Downloaded from ManualMonitor com Manuals ...

Страница 18: ... 1280x720 50Hz 8 1920x1080i 60Hz 1920x1080i 50Hz 9 10 1920x1080 30Hz Mode Resolution 1 VGA 640x480 60 Hz 2 MAC 640x480 66 66 Hz 3 VESA 720x400 70 Hz 4 SVGA 800x600 56 Hz 5 SVGA 800x600 60 Hz 6 XGA 1024x768 60 Hz 7 XGA 1024x768 70 Hz 8 VESA 1152x864 75 Hz 9 SXGA 1280x1024 60 Hz 10 VESA 1280x720 60 Hz 11 WXGA 1280x800 60 Hz 12 WXGA 1440x900 60 Hz 13 WSXGA 1680x1050 60 Hz 14 UXGA 1920x1080 60 Hz Down...

Страница 19: ...to a properly grounded AC outlet 5 Power ON Monitor and Computer Power ON the monitor first then power ON the computer This sequence is very important 6 If the monitor still does not function properly please refer to the troubleshooting section to diagnose the problem Connect HDMI or MHL Cable a Make sure both the monitor and computer are powered OFF b Connect the HDMI cable to the computer or con...

Страница 20: ...onitor provided the output display and audio formats are supported by the portable device When the portable device is in standby mode the monitor will show a black screen or turn to standby mode depending on the portable device s output signal Due to the difference in size and resolution between the monitor and the portable device you may find the display quality not as crisp as it appears on the ...

Страница 21: ...d Focus MENU OSD functions Press this botton to activate the OSD menu Volume Up Down Press to adjust volume only Audio Input Mode Optional INPUT Input Key Use Input key to select from different video sources that may be connected to your monitor a VGA input b HDMI MHL input As you cycle through the sources you will see the following messages on right top side of screen to indicate currently select...

Страница 22: ...colors with sharp detail N A Movie mode Displays scenes in clearest detail Presents g r e a t v isu a ls e v e n in u n s u ita b ly lit environments Acer eColor Management Operation instructions Step 1 Press Key to open the Acer eColor Management OSD and access the scenario modes Step 2 Press or to select the mode Features and Benefits Step 3 Press AUTO Key to confirm the mode and exit the eColor...

Страница 23: ...SD position and general settings For advanced settings please refer to following page Adjusting the picture quality 1 Press the MENU key to bring up the OSD 2 Using the keys select Picture from the OSD Then navigate to the picture element you wish to adjust 3 Use the keys to adjust the sliding scales 4 The Picture menu can be used to adjust the current Brightness Contrast Colour Temp Auto Config a...

Страница 24: ... OSD position 1 Press the MENU key to bring up the OSD 2 Using the directional keys select OSD from the on screen display Then navigate to the feature you wish to adjust 12 Downloaded from ManualMonitor com Manuals ...

Страница 25: ...ring up the OSD 2 Using the keys select Setting from the OSD Then navigate to the feature you wish to adjust 3 The Setting menu can be used to adjust the screen Menu Language and other important settings 13 Downloaded from ManualMonitor com Manuals ...

Страница 26: ...mation 1 Press the MENU key to bring up the OSD 2 Using the keys select Information from the OSD Then the basic information of LCD monitor will show up for current input 14 Downloaded from ManualMonitor com Manuals ...

Страница 27: ...the computer system is switched on and in power saving standby mode Unstable picture Check if the specification of graphics adapter and monitor is in compliance which may be causing the input signal frequency mismatch Abnormal picture Image is missing off center too large or too small on the screen Using the OSD adjust focus clock H position and V position with non standard signals Check the displ...

Страница 28: ...or reset to their default settings Off Check the power switch Check if the AC power cord is properly connected to the monitor Amber Check if the video signal cable is properly connected at the back of monitor Check that the computer system is switched on and in power saving standby mode Downloaded from ManualMonitor com Manuals ...

Страница 29: ...ts you might want to keep in mind 1 Start The Start button is no longer available you can launch apps from the Start screen 2 Tiles Live tiles are similar to thumbnails of the programs 3 Charms bar The Charms bar is a context sensitive area containing settings and other useful functions How do I open the Charms bar Swipe the right hand edge of the screen inwards to open the Charms bar How do I get...

Страница 30: ...ual open the Charms bar and search for User s Manual or visit the following pages Windows 8 tutorials www acer com windows8 tutorial Support FAQs www acer com support acer com What is this thing called Metro Metro is a new interface for Windows 8 that is designed to work well with touch input Programs written for Metro will automatically use the whole screen and don t require closing in the tradit...

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