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104
Chapter 4
External Mouse Failure
If an external
Mouse
fails, perform the following actions one at a time to correct the problem.
1.
Try an alternative mouse.
2.
If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See
the mouse user manual.
3.
If the mouse uses a USB connection, try an alternate USB port.
4.
Try an alternative program to verify mouse operation. Reinstall the program experiencing mouse failure.
5.
Restart the computer.
6.
Remove any recently added hardware and associated software.
7.
Remove any recently added software and reboot.
8.
Restore system and file settings from a known good date using
System
Restore
.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
9.
Run the Event Viewer to check the events log for errors. For more information see Windows Help and
Support.
10.
Roll back the mouse driver to the previous version if updated recently.
11.
Remove and reinstall the mouse driver.
12.
Check the Device Manager to determine that:
•
The device is properly installed. There are no red Xs or yellow exclamation marks.
•
There are no device conflicts.
•
No hardware is listed under Other Devices.
13.
If the Issue is still not resolved, see “Online Support Information” on page 185.
Содержание Extensa 5635
Страница 2: ...II PRINTED IN TAIWAN ...
Страница 10: ...X Table of Contents ...
Страница 62: ...52 Chapter 3 4 Detach the WLAN Module from the WLAN socket ...
Страница 90: ...80 Chapter 3 4 Lift up the Bezel and remove it from the LCD Module ...
Страница 92: ...82 Chapter 3 4 Disconnect the Camera cable and remove the LCD Panel ...
Страница 98: ...88 Chapter 3 IMPORTANT Ensure that the LCD Cable runs as shown to avoid trapping when the Bezel is replaced ...
Страница 120: ...110 Chapter 4 ...
Страница 137: ...Chapter 6 127 ...
Страница 188: ...Appendix A 178 ...
Страница 194: ...184 Appendix B ...
Страница 196: ...186 Appendix C ...
Страница 200: ...190 ...