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Troubleshooting

troubleshooting list below to see if you can self-diagnose the problem.

VGA mode

Problem

LED status

Remedy

No picture visible

Using the OSD, adjust brightness and 
contrast to maximum or reset to their 
default settings.

Off

Check the power switch.

Check if the power cord is properly 
connected to the monitor.

Amber

Check if the video signal cable is 
properly connected at the back of 
monitor.

Check if the computer system is 
switched on and in power saving/
standby mode.

Unstable picture

Check if the specification of graphics 
adapter and monitor is in compliance 
which may be causing the input signal 
frequency mismatch.

Abnormal picture

Image is missing, 
off-center, too 
large or too 
small on the 
screen.

Using

 

the OSD, adjust focus, clock, H-

position and V-position with non-
standard signals.

Check the display setting on your 
system. In case of a missing image, 
please select another resolution or 
vertical refresh rate.

Wait for a few seconds after adjusting 
the size of the image before changing 
or disconnecting the signal cable or 
switching off the monitor.

Before sending your L D monitor for servicing, please check the 

C

Blue

English

Содержание ET.WS1HP.001

Страница 1: ...User Guide Acer LCD Monitor ...

Страница 2: ...respondence concerning your unit should include the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronically mechanically by photocopy recording or otherwise without the prior written permission of Acer Incorporated Model number __________________________________ Serial n...

Страница 3: ...ess such as a missing pixel or a pixel lit all the time may remain after switching the image when the same image is displayed for hours In this case the screen is recovered slowly by changing the image or turning off the power switch for a few hours Cleaning your monitor Please carefully follow these guidelines when cleaning the monitor Always unplug the monitor before cleaning Use a soft cloth to...

Страница 4: ...sofa rug or other similar surface This product should never be placed near or over a radiator or heat register or in a built in installation unless proper ventilation is provided Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock Never spill liquid of any kind onto or int...

Страница 5: ...nding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product Use the product only with the supplied power supply cord set If you need to replace the power cord set make sure that the new power cord meets the following requirements detachable type UL listed CSA certified type SPT 2 rated 7 A 125 V m...

Страница 6: ...reas where the air contains chemicals or particles such as grain dust or metal powders Additional safety information Your device and its enhancements may contain small parts Keep them out of the reach of small children IT Equipment Recycling Information Acer is strongly committed to environmental protection and views recycling in the form of salvaging and disposal of used equipment as one of the c...

Страница 7: ...ing or persistent discomfort and or pain related to computer use consult a physician immediately and inform your company s health and safety department The following section provides tips for more comfortable computer use Tips and information for comfortable use Computer users may complain of eyestrain and headaches after prolonged use Users are also at risk of physical injury after long hours of ...

Страница 8: ...nd or contrast to a comfortable level for enhanced text readability and graphics clarity Eliminate glare and reflections by placing your display in such a way that the side faces the window or any light source minimizing room light by using drapes shades or blinds using a task light changing the display s viewing angle using a glare reduction filter using a display visor such as a piece of cardboa...

Страница 9: ...e comply with the requirements EMC Directive 2004 108 EC as attested by conformity with the following harmonized standards EN55022 AS NZS CISPR22 Class B EN55024 EN61000 3 2 Class D EN61000 3 3 Low Voltage Directive 2006 95 EC as attested by conformity with the following harmonized standard EN60950 1 RoHS Directive 2002 95 EC on the Restriction of the Use of certain Hazardous Substances in Electri...

Страница 10: ... S221HQL S211HL This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The following local Manufacturer Importer is responsible for this declaration 333 West San Carlos St San Jose CA 9511...

Страница 11: ...f Conformity x Unpacking 1 Attaching the base for selected models 2 Screen position adjustment 3 Connecting the power cord 3 Power saving 3 Display Data Channel DDC 4 Connector pin assignment 4 15 pin color display signal cable 4 5 Standard timing table 6 Installation 7 Users controls 8 Front panel controls 8 Acer eColor Management 9 Operation instructions 9 Features and benefits 9 Adjusting the O...

Страница 12: ...Troubleshooting 14 VGA mode 14 15 DVI HDMI mode ...

Страница 13: ...items are present when you unpack the box and save the packing materials in case you need to ship or transport the monitor in the future Quick start guide D sub cable DVI cable Optional User guide HDMI cable Adapter AC Power cord LCD monitor AC Optional ...

Страница 14: ...its packaging Carefully place the monitor face down on a stable surface use a cloth to avoid scratching the screen 1 Attach the the monitor stand arm to the base 2 Ensure that the base is locked onto the monitor stand arm Note Take care when performing the installation to avoid injuring yourself ...

Страница 15: ...the Adapter and plug the other end into an AC outlet For units using 120 V AC Use a UL listed cord set type SVT wire and plug rated 10 A 125 V For units using 220 240 V AC Use a cord set consisting of H05VV F cord and plug rated 10 A 250 V The cord set should have the appropriate safety approvals for the country in which the equipment will be installed Power saving The monitor will be switched to ...

Страница 16: ... the host system about its capabilities for example supported resolutions and corresponding timing The monitor supports the DDC2B standard Connector pin assignment 15 pin color display signal cable PIN No Description PIN No Description 1 Red 9 5 V 2 Green 10 Logic ground 3 Blue 11 Monitor ground 4 Monitor ground 12 DDC serial data 5 DDC return 13 H sync 6 R ground 14 V sync 7 G ground 15 DDC seria...

Страница 17: ...7 5 3 1 11 8 10 4 6 2 13 9 1 7 1 5 1 12 14 16 18 19 pin color display signal cable 24 pin color display signal cable PIN No Description PIN No Description 1 TMDS data 2 13 NC 2 TMDS data 2 14 5 V power 3 TMDS data 2 4 shield 15 GND return for 5 V hsync vsync n o i t c e t e d g u l p t o H 6 1 C N 4 0 a t a d S D M T 7 1 C N 5 6 DDC clock 18 TMDS data 0 7 DDC data 19 TMDS data 0 5 shield C N 0 2 C...

Страница 18: ...8 70 Hz 13 1024x768 75 Hz 14 MAC 1152x870 75 Hz 15 VESA 1152x864 75 Hz 16 1280x960 60 Hz 17 1280x1024 60 Hz 18 1280x1024 75 Hz 19 VESA VESA 1280x720 1280x768 1280x768 1280x800 60 Hz 60 Hz 75 Hz 60 Hz 20 1360x768 60 Hz 21 75 Hz 22 1440x900 60 Hz 23 1440x900 24 SXGA 1440x1050 60 Hz 25 WSXGA 1680x1050 1680x1050 60 Hz 60 Hz 60 Hz 75 Hz 26 27 28 29 30 31 UXGA UXGA 1600x1200 1600x1200 1920x1080 60 Hz WX...

Страница 19: ...adapter to the monitor and the other end to a properly grounded AC outlet Turn on the monitor and computer Turn on the monitor first then the computer This sequence is very important If the monitor does not function properly please refer to the troubleshooting section to diagnose the problem D 2 3 4 DVI Cable Only Dual Input Model a Make sure both the monitor and computer are powered OFF b Connect...

Страница 20: ...SD Press again to enter a selection in the OSD Please refer to Adjusting the OSD settings on page 11 for more details Auto adjust button Exit If the OSD is active press Auto to exit the OSD Once the OSD is inactive press Auto and the monitor will automatically optimize the display position focus and clock of your display Empowering Key Press the Empowering Key to open the Acer eColor Management OS...

Страница 21: ...enu item Description User mode User defined Settings can be fine tuned to suit any situation Text mode Optimal balance of brightness and contrast to prevent eyestrain The most comfortable way to read onscreen text Standard mode Default settings Reflects native display capability Graphic mode Enhances colors and emphasizes fine detail Pictures and photographs appear in vibrant colors with sharp det...

Страница 22: ...ettings please refer to following page Adjusting the picture quality 1 Press the Menu key to bring up the OSD 2 Using the keys select Picture from the OSD Then navigate to the picture element you wish to adjust 3 Use the keys to adjust the sliding scales 4 The Picture menu can be used to adjust the current Brightness Contrast Colour Temp Auto Config and other image related qualities The OSD can be...

Страница 23: ...11 Adjusting the OSD position 1 Press the Menu key to bring up the OSD 2 Using the directional keys select OSD from the onscreen display Then navigate to the feature you wish to adjust English ...

Страница 24: ...ss the Menu key to bring up the OSD 2 Using the keys select Setting from the OSD Then navigate to the feature you wish to adjust 3 The Setting menu can be used to adjust the screen Menu Language and other important settings English ...

Страница 25: ...13 Product information 1 Press the Menu key to bring up the OSD 2 Using the keys select Information from the OSD Then the basic information of LCD monitor will show up for current input English ...

Страница 26: ...tandby mode Unstable picture Check if the specification of graphics adapter and monitor is in compliance which may be causing the input signal frequency mismatch Abnormal picture Image is missing off center too large or too small on the screen Using the OSD adjust focus clock H position and V position with non standard signals Check the display setting on your system In case of a missing image ple...

Страница 27: ...mum or reset to their default settings Off Check the power switch Check if the AC power cord is properly connected to the monitor Amber Check if the video signal cable is properly connected at the back of monitor Check that the computer system is switched on and in power saving standby mode DVI HDMI mode Blue ...

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