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48 - FAQ and troubleshooting

Other sources of help

For information on:

Refer to:

Up-to-date information
regarding your tablet

www.acer.com

Service enquiries

support.acer.com

Power

I couldn’t turn on
the device.

The battery power may be
depleted. Recharge the device.

See Charging your tablet on
page 8

for more information.

Storage

How do I check
memory status?

To check memory or storage, go
to

Settings

>

Storage

.

What do I do
when my device’s
internal storage is
full or almost full?

You may need to delete installed
apps or move media files to the
microSD card.

Unlock pattern,
PIN, or
password

I forgot my unlock
pattern, PIN, or
password.

You must reset and restore your
tablet.
If this option is not available,
please contact your local Acer
service center.

Heat

The tablet heats
up when charging
or operating for a
long period.

It is normal for the device to heat
up when charging. When
charging is complete, it will return
to its normal temperature.
It is also normal for the tablet to
heat up during long periods of
use, such as watching a video or
playing a game.
All Acer tablets are factory-tested
before release.

Aspect

Question

Answer

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Содержание B3-A50

Страница 1: ...USER S MANUAL B3 A50 B3 A50FHD Iconia One 10 ...

Страница 2: ... International Inc group Important This manual contains proprietary information that is protected by copyright laws The information contained in this manual is subject to change without notice Images provided herein are for reference only and may contain information or features that do not apply to your computer Acer Group shall not be liable for technical or editorial errors or omissions containe...

Страница 3: ...rd 25 Transferring files between your tablet and a PC 25 Connecting a Bluetooth device 26 Accessories 27 Going online 28 Managing Wi Fi connections 28 Data saver background data 28 Browsing the internet 29 Google services 30 Using the camera and video recorder 35 Camera video icons and indicators 35 Taking a photo 36 Recording a video 36 Camera and video options 37 Settings 39 Network Internet 39 ...

Страница 4: ... a book Unpacking your tablet Your new tablet comes packed in a protective box Carefully unpack the box and remove the contents If any of the following items are missing or damaged contact your dealer immediately Acer Iconia tablet Product setup and safety information USB cable AC adapter Warranty card Note Before using your tablet for the first time you need to charge it for at least four hours A...

Страница 5: ...tablet 5 Getting to know your tablet 1 2 3 4 7 8 9 5 6 View No Item Description 1 Power button Long press to turn the tablet on press briefly to turn the screen on off or enter sleep mode press and hold to turn the tablet off 10 ...

Страница 6: ...reases the tablet volume 3 Microphone Receives audio for voice searches video chats and Internet calls 4 Cover for microSD card slot Insert a microSD card into the slot 5 3 5 mm headphone jack Connects to stereo headphones 6 Micro USB port Connects to a computer via a USB cable Also serves as the charging port for the AC adapter For more information see Charging your tablet on page 8 7 Front facin...

Страница 7: ...ion If you do not yet have Internet access or do not want to use this feature then tap Skip If you have multiple Google accounts such as separate accounts for personal and business contacts you can access and synchronize them from the Accounts settings section See Multiple Google accounts on page 44 Important You must sign in to a Google Account to use Gmail Hangouts Google Calendar and other Goog...

Страница 8: ...embly required Simply slide the large end of the USB cable into the power adapter body it will fit in only one direction You cannot remove or switch the prongs with this type of adapter Removable prong type Align arrows on the power adapter head and body Insert the head onto the power adapter body and turn the head towards CLOSE printed on the head until it clicks into place Simply slide the large...

Страница 9: ...onnect the power connector to your tablet and plug the AC adapter into any AC outlet Warning Only use an Acer approved adapter to charge your device Note It is normal for the tablet surface to become warm during charging or long periods of use ...

Страница 10: ...n When you start your tablet or wake it from power saving it will display the Home screen This screen gives you quick access to apps applications widgets and folders See Personalizing Home screens on page 18 Folders are groups of apps that occupy one space on a Home screen See Adding folders to a Home screen on page 19 Widgets provide special functions quick shortcuts to special app features or se...

Страница 11: ...d app icons or widgets To add additional screens tap hold and then drag an icon to the right edge of the screen See Moving an app or folder on page 18 and Adding widgets to a Home screen on page 20 Search Status and notification bar Navigation Favorites bar Iconia Suite Note Bundled apps differ depending on region and configuration Note Removing or moving all apps and widgets from a Home screen wi...

Страница 12: ... Tap this icon to see recently opened apps in your tablet s Overview screen Tap an app to open it Tap anywhere on the screen to return to the Home screen Previous app Double tap the Overview icon to switch directly to the previously used app Split screen mode If you are using a compatible app tap and hold the Overview icon to enter split screen mode See Split screen mode on page 17 Favorites bar T...

Страница 13: ...ch profile Icon Pack Replaces all your icons with customized ones Wallpapers Change the image for the screen background See Changing the wallpaper on page 21 Widgets Add a widget to the screen See Adding widgets to a Home screen on page 20 Settings Open Layout settings for your tablet Note To replace the Iconia Suite icon with the Apps List tap the Iconia icon select Settings Layout then Apps List...

Страница 14: ...n the internet As you type a list displays search suggestions Based on the words you enter these suggestions try to help you quickly access what you are looking for and may include the following A previous search you performed on any device while you were logged into your Google account and performed a Google search A new internet search suggesting what you might be looking for A specific website ...

Страница 15: ... and notification icons are shown at the top of the screen The top right corner displays status information such as the time battery status and connectivity The top left corner displays event notifications such as new message alerts Swipe down from the top of the screen to display Quick Settings shortcuts and notification details such as current downloads and media controls when music is playing N...

Страница 16: ...de to adjust the screen s brightness Wi Fi Tap to toggle Wi Fi on and display Wi Fi settings Small up and down arrows mean information is being transmitted Battery usage Tap to see battery charge levels and access Battery Saver settings Do not disturb Tap to silence some or all notifications or alarms Auto rotate Tap to toggle automatic screen rotation on and off Bluetooth Tap to toggle Bluetooth ...

Страница 17: ...enter split screen mode The app that is open will move to the left or top of the screen and the Overview of recently opened apps will open on the other side Tap on a compatible app to view and use both at the same time Location Tap to toggle your device s location services on and off Bluelight Shield Tap to protect your eyes by reducing blue light emissions from the screen Note Tap and hold a tile...

Страница 18: ... screens You can personalize your Home screen by moving apps adding or removing widgets creating folders and by changing the wallpaper Moving an app or folder Tap and hold an app or folder you want to move To view information about the app drag it to App info at the top of the screen Otherwise release your finger to place the app Note In certain apps you may tap and hold selected text or an image ...

Страница 19: ...ur Home screen To create a new folder drag and drop an app icon onto another app icon This will create an Unnamed Folder Tap the folder icon and then tap the name of the folder to rename it To remove an app shortcut from a folder tap on the folder icon to display the apps inside and then tap and hold the app icon that you want to remove Drag and drop the icon to a new position If you remove all bu...

Страница 20: ...pen Drag the item to any free area on the screen If you wish to place a widget on an extended Home screen do the following 1 Slide your finger to the right or left side of the screen 2 Hold the widget there until you are on the desired Home screen 3 Release your finger to place the widget Removing widgets from a Home screen To remove an item from the Home screen tap and hold the item until the Rem...

Страница 21: ...corner of the screen To choose an image to use as wallpaper tap My photos then select a location that contains images such as Google Drive Gallery and others If the list of locations is not visible tap the Menu icon The virtual keyboard When you tap a text box to enter text a virtual keyboard will appear Simply tap on keys to enter text Note The layout of the keyboard and some button icons vary sl...

Страница 22: ...equence of letters tapped or are a close match allowing for errors The word list changes after every key press If the word you need is displayed you can tap on it to insert it into your text To turn predictive text on or off with the Google keyboard swipe left to the list of apps and tap Settings Under System tap Languages input and under Keyboard inputs tap Virtual keyboard Gboard Text correction...

Страница 23: ...ou have copied 1 Tap where you want to insert text If you can select this text a cursor is inserted below the text To replace a word double tap the word In both cases if you previously copied text a PASTE button displays 2 If the cursor is not in the desired position simply drag it to the correct position 3 Modify the text by typing or deleting text or tapping the PASTE button Setting an alarm The...

Страница 24: ...f dots that must be swiped in the correct order or a PIN Swipe left to the list of apps and tap Settings Security location Screen lock If you forget your unlock settings please refer to Unlock pattern PIN or password on page 48 Shutting down your tablet If you won t use your tablet for an extended period of time turn it off to save battery power To turn off your tablet even when locked press and h...

Страница 25: ...tween your tablet and a PC Your tablet and any connected storage devices can be accessed from a PC with a USB connection Connecting to a PC as a USB storage device If you wish to transfer information between your device and your computer either the microSD card in your device or the device s internal memory you can connect your device to a PC using the supplied USB cable 1 Plug the USB sync cable ...

Страница 26: ...ooth device To connect to a Bluetooth device you must first pair the devices To do so do the following 1 Open Settings then under Connected devices tap Bluetooth 2 Turn Bluetooth on and the tablet instantly starts scanning for nearby Bluetooth devices 3 Tap the device you want to connect to and follow any on screen instructions After the initial pairing you only need to ensure your tablet s Blueto...

Страница 27: ...k only no microphone are supported Accessories For a complete list of accessories visit store acer com Note Please check for updates to the tablet s software which may add support for additional Bluetooth devices open Settings System About tablet System updates CHECK NOW ...

Страница 28: ...aver background data The Data Usage section shows how much data has been transmitted to your tablet either in total or for each app This information is useful if you are using a metered service If an app is using too much data or you need to control how your data service is used open Settings then under Network Internet tap Data Usage and turn Data Saver on Tap to see a list of apps installed on y...

Страница 29: ... internet Using the browser To start browsing tap the Chrome icon on the Home screen To enter a website address tap the address box at the top of the page Enter the address using the keyboard and tap To navigate forward and backward in your browser s history tap the arrow icons To adjust browser settings and perform other tasks tap the Menu icon ...

Страница 30: ...also access email from most popular email providers To add an account tap Menu then Settings and select Add account Select the type of account then enter your email address and tap Next to automatically connect to your account If your account requires more information tap Manual setup instead New tab Note Apps may not be available in all countries and regions You must activate a Google account bef...

Страница 31: ...ject and message 5 When you have finished composing your message tap Voice Search in Chrome With voice actions you can send emails find directions to locations search the internet and even send a note to yourself using your own voice In Chrome tap the microphone icon in the address bar and speak your command or query Note Voice Search is available only in selected regions ...

Страница 32: ...y varies by region For example in some regions you can also browse for and purchase movies books magazines or music Updates may add new categories or change how to navigate Google Play at any time You can browse Google Play by category or tap the search icon to search for a specific app Once you have selected an app tap Install to download and install the app Tap ACCEPT to proceed with the install...

Страница 33: ...pps provide both an app and widget or only provide a widget with no app shortcut See Personalizing Home screens on page 18 Uninstalling downloaded apps If you do not find it useful you may uninstall a downloaded app See Uninstalling an app on page 42 Google Hangouts Google Hangout allows you to message a friend or hold group conversations over audio and video Important Some apps may require paymen...

Страница 34: ... Tap Hangouts in the Google folder on the Home screen You will see a list of your contacts connected to Hangouts services Tap a contact to open a chat session After you have connected you can open a video chat session ...

Страница 35: ... the camera or video recorder tap Camera on the Home screen Camera video icons and indicators Image video quick view Mode buttons Shutter video buttons Quick settings Settings Image options Mode buttons Tap an icon to select one of the picture modes Normal Face Beauty or Panorama Quick Settings Tap an icon to turn HDR on or off or to switch between the front and rear cameras Note You can only save...

Страница 36: ...creen For more information about modes settings and options see Camera and video options on page 37 Taking a photo 1 Ensure the options are set to your preferences 2 Frame your subject and steady your tablet 3 Zoom in or out as needed 4 Tap to take the photo Recording a video 1 Ensure the options described above are set to your preferences 2 Frame your subject and steady your tablet and zoom in or...

Страница 37: ... and rear cameras Settings Settings are divided into three sections General Camera and Video General Adjust general image settings with these options Mode Description Normal Take a single picture Face Beauty Add skin smoothing effects to the picture Panorama Take a series of images that will be combined to make a single extra wide picture Setting Options GPS location info Set if the location from ...

Страница 38: ...etection On off Auto scene detection On off Self timer Off 2 seconds 10 seconds Capture number 40 shots 99 shots for Continuous shot Picture size 1 megapixel 5 megapixels Preview size Full screen Standard 4 3 ISO Auto 100 200 400 800 1600 Face beauty Default Wrinkle removal Whiten Setting Options EIS On off electronic image stabilization Microphone On off Video quality 720P 480P CIF QVGA ...

Страница 39: ...icon in the top right corner for additional options Data Usage background data The Data Usage section shows how much data has been transmitted to your tablet either in total or for each app This information is useful if you are using a metered service If an app is using too much data or you need to control how your data service is used open the Data Usage menu and turn Data Saver on Tap to see a l...

Страница 40: ...nter Airplane mode also known as flight mode to turn off network and Bluetooth functions and use your tablet during a flight Check with your airline to confirm which devices are permitted on board Always follow instructions such as switching your tablet off during takeoff and landing as it may interfere with aircraft electronic systems To turn Airplane mode on or off tap Settings then under Networ...

Страница 41: ...tions are available See the instructions that came with your display or dongle to pair Printing Print images and documents to default printers and other compatible printers not included From the home screen tap Settings then under Connected devices Printing Tap a print service and follow the prompts Apps and notification Apps Closing an application To close an active app open the Overview screen S...

Страница 42: ...s Stop apps creating notifications or restrict how and when the notifications may be seen App permissions This option allows you to add permission for apps to use certain system data and features Note You cannot uninstall apps that were pre loaded on your tablet Warning You may also choose to Disable apps that were preinstalled on your tablet but this is not recommended and many apps are essential...

Страница 43: ...y reducing blue light emissions from the screen Wallpaper Sets the Home screen and Lock screen background image Sleep Configures how long the tablet is idle before it goes to sleep mode Auto rotate screen Choose to automatically rotate the screen s contents when the device is rotated or to keep the current screen s orientation even when the device is rotated You can enable or disable the screen ro...

Страница 44: ...e appropriate account to access the synchronization settings To add a new account tap Add account Select the type of account and then follow the instructions Google Sync In your Google account you can set synchronization for Google products including Browser Calendar Gmail Google Photos and others From the Settings menu tap Users accounts and tap your account name your Gmail email address Tap Acco...

Страница 45: ...let System updates CHECK NOW Resetting your tablet A data reset or format restores your tablet to factory settings Note If you travel frequently or live in an area that uses daylight saving time and have mobile network access activate Automatic date time Your tablet will set the date and time based on information it receives from the network Note Downloading new firmware can take up to 40 minutes ...

Страница 46: ...46 Settings To perform a reset open Settings Under System tap Reset options Erase all data factory reset tap RESET TABLET and then ERASE EVERYTHING ...

Страница 47: ...e than the specifications say A small amount of memory is reserved for system security Multimedia files Why can t I view my picture files You may be trying to view an image that is not supported Try a different app Why can t I view my video files You may be trying to view a video that is not supported Try a different app Why can t I play my music files You may be trying to play a file that is not ...

Страница 48: ...r almost full You may need to delete installed apps or move media files to the microSD card Unlock pattern PIN or password I forgot my unlock pattern PIN or password You must reset and restore your tablet If this option is not available please contact your local Acer service center Heat The tablet heats up when charging or operating for a long period It is normal for the device to heat up when cha...

Страница 49: ...ystem memory 2 GB of DDR4 RAM 16 GB 32 GB eMMC memory Operating system Android 8 1 OreoTM Display 10 1 IPS LCD capacitive multi touch screen B3 A50 1280 x 800 resolution B3 A50FHD Full HD 1920 x 1200 resolution Multimedia Two built in speakers Built in microphone Power DC power in 10 W Connectivity 802 11a b g n ac wireless LAN Bluetooth 4 1 Navigation GPS GLONASS ...

Страница 50: ...oSD card slot SDXC up to 128 GB USB connector Micro USB port OTG support Battery 22 4 Wh 6100 mAh 3 7 V 2 cell Li ion battery pack Battery life B3 A50 Up to 10 hours based on video playback test results B3 A50FHD Up to 8 hours based on video playback test results Note Length of battery operation will depend on power consumption which is based on system resource use For example constantly using the...

Страница 51: ...60 C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 TRADEMARK INFORMATION For DTS patents see http patents dts com Manufactured under license from DTS Inc DTS the Symbol DTS and the Symbol together Headphone X and the DTS Headphone X logo are registered trademarks or trademarks of DTS Inc in the United States and or other countries DTS Inc All Rights Reserved ...

Страница 52: ...s achieved only after two or three complete charge and discharge cycles The battery can be charged and discharged hundreds of times but it will eventually wear out When the talk and standby times are noticeably shorter than normal buy a new battery Use only manufacturer approved batteries and recharge your battery only with manufacturer approved chargers designated for this device Unplug the charg...

Страница 53: ...ot work temporarily even when the battery is fully charged Battery performance is particularly limited in temperatures well below freezing Do not dispose of batteries in a fire as they may explode Batteries may also explode if damaged Dispose of batteries according to local regulations Please recycle when possible Do not dispose as household waste Replacing the battery Replace the battery with the...

Страница 54: ...Software is licensed not sold GRANT OF LICENSE Acer grants to you the following non exclusive and non transferable rights with respect to the Software Under this Agreement you may 1 Install and use the Software only on a single designated device A separate license is required for each device on which the Software will be used 2 Make one copy of the Software solely for backup or archival purposes 3...

Страница 55: ...ke and 3 To use best efforts to prevent any unauthorized copying of the Software TRADEMARKS This Agreement does not grant to you any rights in connection with any trademarks or service marks of Acer or of Acer s licensors or suppliers DISCLAIMER OF WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW ACER ITS SUPPLIERS AND ITS LICENSORS PROVIDE THE SOFTWARE AS IS AND WITH ALL FAULTS AND HE...

Страница 56: ...ranties and limitation of liability set forth in this Agreement shall survive termination of this Agreement GENERAL This Agreement represents the complete agreement between you and Acer relating to this license for the Software and supersedes all prior agreements communications proposals and representations between the parties and prevails over any conflicting or additional terms of any quote orde...

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