![background image](http://html.mh-extra.com/html/acer/aspire-z3620/aspire-z3620_service-manual_6144129.webp)
119
If the ODD works properly with alternate discs, the original disc is probably defective and
should be replaced.
3. Remove the power and remove the cover to inspect the connections to the ODD. Refer to
Online Support Information
.
Check for broken connectors on the drive, motherboard, and cables.
Check for bent or broken pins on the drive, motherboard, and cable connections.
Try a different cable. If the drive works with the new cable, the original cable should be
replaced.
4. Replace the ODD. Refer to
Maintenance Flowchart
.
Random Loss of BIOS Settings
If the computer is experiencing intermittent loss of BIOS information, perform the following:
1. If the computer is more than one year old, replace the CMOS battery.
2. Run a complete virus scan using up to date software to confirm the computer is virus free.
3. If the computer is experiencing HDD or ODD BIOS information loss, disconnect and
reconnect the power and data cables between devices.
4. If the BIOS settings are still lost, replace the cables.
5. If HDD information is missing from the BIOS, the drive may be defective and should be
replaced.
6. Replace the Motherboard.
7. If the Issue is still not resolved, refer to
Online Support Information
.
External Mouse Failure
If an external Mouse fails, perform the following:
1. Use a different mouse.
2. If the mouse uses a wireless connection, insert new batteries and confirm there is a good
connection. Refer to the mouse user manual.
3. If the mouse uses a USB connection, use a different USB port.
4. Use a different program to verify mouse operation. Reinstall the program experiencing
mouse failure.
5. Restart the computer.
6. Remove recently added hardware and associated software.
7. Remove recently added software and reboot the computer.
8. Restore system and file settings from a known good date using
System Restore
.
9. If the issue is resolved, repeat Step 8 and select an earlier time and date.
Содержание Aspire Z3620
Страница 1: ...Aspire Z 620 ...
Страница 11: ...CHAPTER 1 Hardware Specifications ...
Страница 14: ...4 System Interrupt Specification 35 System IO Address Map 36 System I O Address Specifications 37 ...
Страница 48: ...CHAPTER 2 System Utilities ...
Страница 64: ...CHAPTER 3 Machine Maintenance Procedures ...
Страница 79: ...69 3 Lift rear cover from front cover Figure 3 19 Figure 3 19 Open rear cover 4 Remove rear cover ...
Страница 115: ...CHAPTER 4 Troubleshooting ...
Страница 133: ...CHAPTER 5 Jumper and Connector Locaions ...
Страница 134: ...124 Mainboard 125 Clearing Password and BIOS Recovery 127 Clearing Password 127 BIOS Recovery by Crisis Disk 128 ...
Страница 141: ...CHAPTER 6 FRU Field Replaceable Unit List ...
Страница 142: ...132 Exploded Diagram 134 Main Assembly 134 FRU List 136 Screw List 137 ...
Страница 144: ...134 Exploded Diagram Main Assembly Figure 6 1 Main Assembly Exploded Diagram ...
Страница 146: ...136 FRU List ...
Страница 147: ...137 Screw List ...
Страница 148: ...CHAPTER 7 Test Compatible Components ...
Страница 149: ...139 Microsoft Windows 7 Environment Test 140 ...
Страница 150: ...140 Microsoft Windows 7 Environment Test ...
Страница 151: ...CHAPTER 8 Online Support Information ...
Страница 152: ...142 Introduction 143 ...