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AcerPower 2000/Aspire L310

Service Guide

                                                                                                                                         PRINTED IN TAIWAN

Service guide files and updates are available

on the AIPG/CSD web; for more information, 

please refer to 

http://csd.acer.com.tw

Содержание Aspire L310

Страница 1: ...AcerPower 2000 Aspire L310 Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw...

Страница 2: ...II Revision History Please refer to the table below for the updates made on AcerPower 2000 Aspire L310 service guide Date Chapter Updates...

Страница 3: ...blication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical...

Страница 4: ...e described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire c...

Страница 5: ...bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures...

Страница 6: ...NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN O...

Страница 7: ...on ACPI support function 26 Dual Channel 27 Chapter 2 System Utilities 29 Entering Setup 30 Product Informatoin 31 Standard CMOS Features 32 Advanced BIOS Features 35 CPU Feature 36 Advanced Chipset F...

Страница 8: ...ing the HDD ODD from the Module 76 Removing the System Fan 78 Removing the Main Board and USB Audio Module 79 Chapter 4 Troubleshooting 81 Power On Self Test POST 82 POST Error Messages List 88 Error...

Страница 9: ...formance The system s easy to manage form factor saves desk space reduces noise and lowers costs creating a more comfortable and productive office environment The Aspire L310 delivers energy efficient...

Страница 10: ...ntegrated graphic display T Display output should support DVI and D sub output T D sub 15 pin for CRT and LCD monitor output from Intel 946GZ directly T DVI D translate from Intel 946GZ by Chrontel CH...

Страница 11: ...liant T Supports for 120 meter over Cat5 UTP cable T Automatic detection and correction of pair swaps pair skew and pair polarity T Integrated auto negotiation state machine T Support WOL from S5 USB...

Страница 12: ...ports T 6 ports Audio jack T 1 19V DC in jack T On Board Connectos For AcerPower 2000 T 1 CPU Socket T 2 so DIMM memory socket support DDRII T 1 mini PCI slot T 1 mini card slot T 1 PATA IDE slot T 2...

Страница 13: ...ot T 1 SATA IDE connector T 1 2 5 front audio connector follow Intel FPIO spec T 1 2 7 power LED FPIO follow Intel FPIO spec T 2 4 pin system FAN connectors T 1 2 pin north bridge FAN connector T 1 2...

Страница 14: ...S 2 Headers FRONT PANEL Header 4 4 Ports LGA775 Processor REALTEK ALC888 GR Socket T HDA BACK PANEL CONN 4 Port Block Diagram PCI V2 3 33MHZ 8 USB V2 0 EHCI V1 1 OHCI 2 USB2 0 PORTS SIO INTEGRATED SAT...

Страница 15: ...er 22 U5 North bridge 6 REAR_USB1 Rear USB port 23 SODIMM1 SODIMM2 SODIMM slot 7 SYS_FAN1 System FAN header 1 24 SATA2 SATA2 connector 8 SYS_FAN2 System FAN header 2 25 SATA1 SATA1 connector 9 USB_139...

Страница 16: ...8 Chapter 1 14 MINIPCIE Mini PCIE slot 31 IDE1 IDE connector 15 U8 South bridge 32 U9 BIOS socket 16 MINIDIN1 Mini DIN header 33 BAT1 Battery header 17 CLR_CMOS1 clear CMOS header...

Страница 17: ...d your new Veriton series computer Front and back panel AcerPower 2000 Component Component 1 Power DC In 10 Audio jack 2 DVI 11 Audio jack 3 VGA 12 Audio jack 4 LAN 15 USB 5 USB 16 USB 6 USB 17 Audio...

Страница 18: ...r DC in 13 1394 port 2 DVI 14 TV port 3 VGA 15 Audio in 4 LAN 16 Audio out 5 USB 17 1394 port 6 USB 18 Card reader 7 Audio jack 19 USB 8 Audio jack 20 USB 9 Audio jack 21 TV port 10 Audio jack 22 S vi...

Страница 19: ...o the PS 2 mouse port or USB port on the back panel of the system Keyboard PS 2 or USB manufacturing option Connect the keyboard to the PS 2 keyboard port or USB port on the back panel of the system S...

Страница 20: ...12 Chapter 1...

Страница 21: ...hnology includes the following utilities Acer Empowering framework utility Acer eSettings Management Acer eLock management Acer eDataSecurity Management Acer ePerformance Management Acer eAcoustics Ma...

Страница 22: ...plugged into the system Optical drive deivces includes any kind of CD ROM or DVD ROM drives Floppy disk drives 3 5 inch disks only Interfaces includes serial ports parallel port infrared IR and Bleto...

Страница 23: ...tlook The Acer eDataSecurity Management setup wizard will prompt you for a suvervisor password and default encryption This encryption will be used to encrypt files by default or you can choose to ente...

Страница 24: ...16 Chapter 1...

Страница 25: ...proves the usability and performance of your Windows XP system Acer eAcoustics Management Acer eAcoustics Management offers you a useful tool to balance your computing power needs with your desired le...

Страница 26: ...instant messaging This mode creates the lowest audio disturbance Professional Mode Use this mode for processing intensive tasks when you require full speed operation Acer eRecovery Management Acer eRe...

Страница 27: ...ease refer to Acer eRecovery Management NOTE If your computer did not come with a Recovery CD or System CD please use Acer eRecovery Management s System backup to optical disk feature to burn a backup...

Страница 28: ...Type Intel Celeron D 352 and 356 Cedar Mill ICP 2006 FMB 65W Intel Pentium 631 641 651 and 661 Cedar Mill 2006 FMB 65W Slot Socket 775 Speed Depends on CPU which is local configured Bus Frequency 533...

Страница 29: ...above specifications Cache Memory Item Specification First Level Cache Configurations Cache function control Enable Disable by BIOS Setup Second Level Cache Configurations The information below is on...

Страница 30: ...us LPC Bus Number of serial port 1 Serial port location Rear panel 16550 UART support Yes Connector type 9 pin D type female connector USB Port Item Specification Universal HCI USB 2 0 1 1 Controller...

Страница 31: ...0D0000 00D3FFF 16 KB I O Expansion ROM Reserved for ROM on I O Adapters 00D4000 00D7FFF 16 KB I O Expansion ROM Reserved for ROM on I O Adapters 00D8000 00DBFFF 16 KB I O Expansion ROM Reserved for RO...

Страница 32: ...ry IDE Parallel Printer Port 2 Serial Asynchronous Port 2 Parallel Printer Port 1 Floppy Disk Controller Secondary IDE Primary IDE Serial Asynchronous Port 1 Configuration Address Register Configurati...

Страница 33: ...condensing at 40 C Vibration Operating unpacked 5 500Hz 2 20g RMS random 10 minutes per axis in all 3 axes Non operating packed 5 500Hz 1 09g RMS random 1 hour per axis in all 3 axes Shock Operating H...

Страница 34: ...witch button modem ring in keyboard and mouse for APM mode T Resume recovery time 7 10 sec Suspend Mode T Independent power management timer 2 120 minutes time step 10 minutes or pushing external swit...

Страница 35: ...same memory size and type The Dual Channel Technology will operate when two memory modules are inserted individually into Channel A and B If you install two memory modules in the same channel the Dual...

Страница 36: ...28 Chapter 1...

Страница 37: ...doesn t required users to boot to DOS before upgrading BIOS but directly download and update BIOS from the Internet NOTE Main Menu This is the online description of the highlighted setup functions is...

Страница 38: ...tup This setup page includes all the items of Green function features PnP PCI Configuration This setup page includes all configurations of PCI PnP ISA resources PC Health Status This setup page is the...

Страница 39: ...name System BIOS Version This item lists the system BIOS version SMBIOS Version This item lists the system SMBIOS version System BIOS ID This item lists the system BIOS ID BIOS Release Date This item...

Страница 40: ...cond format The items format is hour minut second The time is calculated base on the 24 hour military time clock For example 1 p m is 13 00 00 Item Help Menu Level X Video F5 Previous Values F7 Defaul...

Страница 41: ...stalled 360K 5 25 5 25 inch PC type standard drive 360Kbyte capacity 1 2M 5 25 5 25 inch AT type high density drive 1 2M byte capacity 3 5 inch when 3 Mode is Enabled 720K 3 5 3 5 inch double sided dr...

Страница 42: ...34 Chapter 2 Total Memory Base Upper Extended Total Memory N A Parameter Description Options...

Страница 43: ...lf test function Enabled Disabled First Second Third Boot Device The item allows you to set the sequence of boot device where BIOS attempts to load the disk operating system Floppy LS120 Hard Disk CD...

Страница 44: ...dows Fast Normal Security Option If you have set a password select whether the password is required every time the System boots or only when you enter Setup Setup System boots APCI Mode This option is...

Страница 45: ...XP SP2 Enabled Disabled Virtualization Technology Virtualization enhanced by Intel Virtualization Technology will allow a platform to run multiple operating systems and applications in independent par...

Страница 46: ...it http www answers com topic ide raid PEG Onchip VGA Control This BIOS feature is found in motherboards that have a built in graphics processor as well as a PCI Express port It allows you to select w...

Страница 47: ...pplications are running but when the need for graphics memory drops the allocated graphics memory can be released to the operating system for other uses When set to Combo Mode the graphics driver will...

Страница 48: ...ard Audio Enabled F5 Previous Values F7 Default Settings KLIJ Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help high speed device were high speed device were Onboard Audio Enabled F5 Pre...

Страница 49: ...Onboard Audio Select Enabled to use the audio capabilities of your system Most of the following fields do not appear when this field is Disabled Onboard LAN function Select Enabled to use the LAN capa...

Страница 50: ...IOS feature allows you to enable or disable primary support for all IDE devices IDE Primary Secondary Master Slave PIO The four IDE PIO Programmed Input Output fields let you set a PIO mode 0 4 for ea...

Страница 51: ...rols the SATA controller s operating mode There are three available modes IDE SATA or AHCI and RAID When set to SATA or AHCI the SATA controller enables its AHCI features when the computer boots up Wh...

Страница 52: ...nes if support for the USB keyboard should be provided by the operating system or the BIOS Therefore it will only affect those who are using USB keyboards If your operating system offers native suppor...

Страница 53: ...he mouse as these operating systems cannot detect or work with USB mice Enabled Disabled Azalia Audio Select Enabled to use the Azalia audio capabilities of your system Auto The system will automatica...

Страница 54: ...ports Please refer to the BIOS on your system for actual options Onboard Parallel Port Select a logical LPT port address and corresponding interrupt for the physical parallel port Please refer to the...

Страница 55: ...STR Set ACPI suspend type to S3 STR Run VGABIOS if S3 Resume This item determines whether or not to enable the system to run VGA BIOS when resuming from S3 S4 Auto Yes No Soft Off by PWR BTTN This it...

Страница 56: ...the keyboard from S3 S4 stage Enabled Disabled Resume by Alarm You can set Resume by Alarm item to enabled and key in Data Time to power on system Disabled Disable this function Enabled Enable alarm f...

Страница 57: ...a conflict occurs after you assign the IRQs or after you configure your system you can enable this function to allow your system to automatically reset your configuration and reassign the IRQs DMAs a...

Страница 58: ...Vcore DDR18V 1 5V 3 3V 5V 12V Detect system s voltage status automatically CPU Temperature Detect CPU Temperature automatically CPU SYSTEM FAN Speed RPM Detect CPU SYSTEM Fan Speed status automaticall...

Страница 59: ...Clk To reduce the occurrence of electromagnetic interference EMI the BIOS detects the presence or absence of components in DIMM and PCI slots and turns off system clock generator pulses to empty slot...

Страница 60: ...anced BIOS Features Load Default Settings XAdvanced Chipset Features Load Optimized Default Y N Set Supervisor Password Phoenix Award BIOS CMOS Setup Utility XProduct Information XPC Health Status XSt...

Страница 61: ...start the system or modify the CMOS settings The User password can also start the system While the User password XIntegrated Periphera Password XAdvanced BIOS Features Load Default Settings XAdvanced...

Страница 62: ...return to the main menu XIntegrated Periphera XPower Management Setup Save Exit Setup Esc Quit KLIJ Select XPnP PCI Configurations Exit Without Saving F10 Save Exit Setup CMOS Setup Utility Copyright...

Страница 63: ...do not want to save use the Exit Without Saving item and press Y to discard any changes you have made XIntegrated Periphera Password XPower Management Setup Save Exit Setup Esc Quit KLIJ Select XPnP...

Страница 64: ...56 Chapter 2...

Страница 65: ...unding strap and conductive mat for preventing electrostatic discharge T Wire cutter T Phillips screwdriver may require different size NOTE The screws for the different components vary in size During...

Страница 66: ...n Before You Begin Before proceeding with the disassenbly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and...

Страница 67: ...perform system service Please also refer to the disassembly video if available CAUTION Before you proceed make sure you have turned off the system and all peripherals connected to it Opening the Syste...

Страница 68: ...60 Chapter 3 4 Remove the top cover from the system 5 Pull up the three locks as shown 6 Detach the front bezel from the system...

Страница 69: ...Chapter 3 61 Removing the ODD and HDD Module 1 Remove the belt and the screw holding the ODD and the HDD module 2 Disconnect the HDD data cable and the ODD data cable from the main board...

Страница 70: ...HDD power cable highlighted in blue circle from the HDD module Removing Cables and Memorys 1 Disconnect the HDD SATA cable red circle USB audio cable on one side yellow circle and USB audio cable on...

Страница 71: ...Chapter 3 63 3 Detach the front bezel from the system 4 Pop out the memorys and remove them from the main board...

Страница 72: ...CPU 1 Remove the four screws fastening the CPU cooler to the main board 2 Detach the CPU cooler from the main board 3 Press the CPU socket lever highlighted in red and pull the lever outwards a littl...

Страница 73: ...Chapter 3 65 4 Carefully remove the CPU from the socket on the main board Removing the HDD ODD from the Module 1 Remove the four screws holding the HDD to the HDD bracket...

Страница 74: ...66 Chapter 3 2 Pull out the HDD from the bracket 3 Remove the two screws fastening the ODD to the bracket 4 Take out the ODD from the bracket and disconnect the ODD cable from the ODD...

Страница 75: ...Chapter 3 67 Removing the System Fan 1 Remove the four screws fastening the system fan on rear panel 2 Disconnect the system fan cable from the main board 3 Then take out the system fan...

Страница 76: ...he Main Board and USB Audio Module 1 Remove the eight screws and one screw nut fastening the main board to the housing 2 Take out the main board from the housing 3 Remove the screw fastening the audio...

Страница 77: ...Chapter 3 69 4 Remove the two screws holing the audio module to the housing 5 Remove the audio board from the housing 6 Then remove the audio bracket from the housing...

Страница 78: ...70 Chapter 3 Aspire L310 Disassembly Procedure Opening the System 1 Slide the system from the plate 2 Then place the system on a flat surface 3 Remove the screw fastening the top cover...

Страница 79: ...Chapter 3 71 4 Remove the top cover from the system 5 Pull up the three locks as shown 6 Detach the front bezel from the system...

Страница 80: ...72 Chapter 3 Removing the ODD and HDD Module 1 Remove the belt and the screw holding the ODD and the HDD module 2 Disconnect the HDD data cable and the ODD data cable from the main board...

Страница 81: ...HDD power cable highlighted in blue circle from the HDD module Removing Cables and Memorys 1 Disconnect the HDD SATA cable red circle USB audio cable on one side yellow circle and USB audio cable on...

Страница 82: ...74 Chapter 3 3 Detach the front bezel from the system 4 Pop out the memorys and remove them from the main board...

Страница 83: ...CPU 1 Remove the four screws fastening the CPU cooler to the main board 2 Detach the CPU cooler from the main board 3 Press the CPU socket lever highlighted in red and pull the lever outwards a littl...

Страница 84: ...76 Chapter 3 4 Carefully remove the CPU from the socket on the main board Removing the HDD ODD from the Module 1 Remove the four screws holding the HDD to the HDD bracket...

Страница 85: ...Chapter 3 77 2 Pull out the HDD from the bracket 3 Remove the two screws fastening the ODD to the bracket 4 Take out the ODD from the bracket and disconnect the ODD cable from the ODD...

Страница 86: ...78 Chapter 3 Removing the System Fan 1 Remove the four screws fastening the system fan on rear panel 2 Disconnect the system fan cable from the main board 3 Then take out the system fan...

Страница 87: ...he Main Board and USB Audio Module 1 Remove the eight screws and one screw nut fastening the main board to the housing 2 Take out the main board from the housing 3 Remove the screw fastening the audio...

Страница 88: ...80 Chapter 3 4 Remove the two screws holing the audio module to the housing 5 Remove the audio board from the housing 6 Then remove the audio bracket from the housing...

Страница 89: ...is chapter provides troubleshooting information for the Veriton 7900Pro 6900Pro 5900Pro T Power On Self Test POST T Index of Error Message T Index of Error Symptoms T Undetermined Problems Chapter 4 T...

Страница 90: ...ard disk interface and one diskette drive interface T Keyboard and auxiliary device controllers T 1 44M floppy controller T I O ports T One parallel port T One PS 2 compatible mouse port T One PS 2 co...

Страница 91: ...ropriate flash R W codes into the run time area in F000 for ESCD DMI support 11h Reserved 12h Use walking 1 s algorithm to check out interface in CMOS circuitry Also set real time clock power status a...

Страница 92: ...put it into C000 0 24h Reserved 25h Reserved 26h Reserved 27h Initialize INT 09 buffer 28h Reserved 29h 1 Program CPU internal MTRR P6 PII for 0 640K memory address 2 Initialize the APIC for Pentium...

Страница 93: ...che for P6 class CPU program CPU with proper cacheable range 3 Initialize the APIC for P6 class CPU 4 On MP platform adjust the cacheable range to smaller one in case the cacheable ranges between each...

Страница 94: ...g to items described in Setup Auto configuration table 6Ch Reserved 6Dh 1 Assign resources to all ISA PnP devices 2 Auto assign ports to onboard COM ports if the corresponding item in Setup is set to...

Страница 95: ...e 4 Set up ACPI table at top of memory 5 Invoke ISA adapter ROMs 6 Assign IRQs to PCI devices 7 Initialize APM 8 Clear noise of IRQs 86h Reserved 87h Reserved 88h Reserved 89h Reserved 90h Reserved 91...

Страница 96: ...CMOS battery is no longer functional Contact your system dealer for a replacement the BIOS CMOS Checksum Error defaults loaded Checksum of CMOS is incorrect so the system loads the default equipment...

Страница 97: ...about the type and location of the memory error Override enabled Defaults loaded If the system cannot boot using the current CMOS configuration the BIOS can override the current configuration with a s...

Страница 98: ...See Memory 2 Main board Incorrect memory size shown or repeated during POST 1 Insert the memory modules in the DIMM sockets properly then reboot the system 2 Memory module 3 Main board System works b...

Страница 99: ...Setup and Load default settings 2 Hard disk drive cable 3 Hard disk drive 4 Main board Hard disk drive has write error 1 Enter BIOS Setup and Load default settings 2 Hard disk drive Hard disk drive L...

Страница 100: ...PCI modem card is used reinsert the modem card to PCI slot firmly or replace the modem card 3 In Win 98 ensure the telephone application is configured correctly for your modem and set to receive mess...

Страница 101: ...Chapter 4 93 Display problem not listed above including blank or illegible monitor 1 Monitor 2 Load default settings if screen is readable 3 Main board Error Symptom Action FRU...

Страница 102: ...er switch does not turn off system Only unplugging the power cord from electrical outlet can turn off the system 1 Ensure the Soft off by PWR BTTN in BIOS Setup of Power Management is not set to Insta...

Страница 103: ...olated the problem FRU 4 Load default settings in setup 5 Check all main board jumper positions and switch settings 6 Check all adapter card jumper positions 7 Check all device jumper positions 8 Chec...

Страница 104: ...96 Chapter 4...

Страница 105: ...N port 20 F_USB1 USB header 4 TVSPDIF1 TV out SPDIF connector 21 F_USB2 USB header 5 OBR1 One button recovery header 22 U5 North bridge 6 REAR_USB1 Rear USB port 23 SODIMM1 SODIMM2 SODIMM slot 7 SYS_F...

Страница 106: ...30 INTR1 intruder header 14 MINIPCIE Mini PCIE slot 31 IDE1 IDE connector 15 U8 South bridge 32 U9 BIOS socket 16 MINIDIN1 Mini DIN header 33 BAT1 Battery header 17 CLR_CMOS1 clear CMOS header CMOS J...

Страница 107: ...ange is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this print...

Страница 108: ...100 Chapter 6 AcerPower 2000 Aspire L310 Exploded Diagram...

Страница 109: ...ABLE ASSY USB CABLE ASSY 50 P410F 006 WIRELESS LAN ANTENNA CABLE EXTERNAL WIRELESS LAN ANTENNA CABLE EXTERNAL 50 P410F 004 OBR BOARD WITH CABLE OBR BOARD WITH CABLE 50 P410F 005 Case Cover Bracket Ass...

Страница 110: ...006 DDRII533 256MB SO DIMM HYMP532S64BP6 C4 KN 2560G 012 DDRII533 512MB SO DIMM HYMP564S64BP6 C4 KN 5120G 013 DDRII667 512MB SO DIMM HYMP564S64BP6 Y5 KN 5120G 014 DDRII533 256MB so DIMM NT256T64UH4A1...

Страница 111: ...KEYBOARD KU 0355 PORTUGESE VER 105KS JPN ABS WITH EKEY ROHS KU 0355 SILVER BLACK KB KUS03 198 USB KEYBOARD KU 0355 SWISS VER 105KS JPN ABS WITH EKEY ROHS KU 0355 SILVER BLACK KB KUS03 199 USB KEYBOARD...

Страница 112: ...SILVER BLACK KB KUS03 216 WIRELESS KB COCOON US VER 104 KEYS WITH EKEY ROHS Y RAJ56A KB CCN04 029 LOGITEC WIRELESS KB COCOON US VER 104 KEYS ROHS Y RAJ564 Y RAJ564 KB CCN04 030 Main Board MB F946GZ IN...

Страница 113: ...POWER HDD ODD LAN LED CABLE ROHS 50 P35VF 005 SATA HDD DATA CABLE SATA HDD DATA CABLE 50 P410F 001 ODD DATA CABLE ODD DATA CABLE 50 P410F 002 SATA HDD POWER CABLE SATA HDD POWER CABLE 50 P410F 003 USB...

Страница 114: ...RRS9002 6411EM PZ MCE08 009 SMK MCE REMOTE CONTROL UK EDITION W O BATTERY EMEA MCE PZ MCE08 008 SMK MCE REMOTE CONTROL UNIVERSAL EDITION W O BATTERY RRS9002 6412EM PZ MCE08 010 MCE REMOTE CONTROLLER...

Страница 115: ...2 250G VANCOUVER IV SATA2 3G 7200 RPM 8M W NCQ HDT722525DLA380 KH 25007 007 160G XL80III SATA 3 0G 7200RPM 8M W NCQ ROHS WD1600JS 22NCB1 KH 16008 014 80G HGST 3 5 7 2RPM PATHFINDER 2 HDS721680PLA380 S...

Страница 116: ...BS WITH EKEY ROHS KU 0355 SILVER BLACK KB KUS03 208 USB KEYBOARD KU 0355 RUSSIAMVER 104KS JPN ABS WITH EKEY ROHS KU 0355 SILVER BLACK KB KUS03 209 USB KEYBOARD KU 0355 HUNGARIA VER 105KS JPN ABS WITH...

Страница 117: ...64UH4A1FN 37B KN 25603 029 DDRII533 512M SO DIMM AS6E8E63B 5C1A AS6E8E63B 5C1A KN 5120E 002 PSC DIMM DDRII 533 512MB AL6E8E63B 5C1A AL6E8E63B 5C1A KN 5120E 004 DDRII667 256MB SO DIMM HYMP532S64BP6 Y5...

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