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4. Troubleshooting
The following questions are possible situations that may arise during the use of
your computer and each is followed by simple answers and solutions to the
situation.
Q: I pressed the power switch but the system did not boot up.
A: Check the LED located above the power switch.
If the LED is not lit, no power is being applied to the system. Do any of the
following:
•
Check if the voltage selector switch located on the rear panel of the
computer is set to the correct voltage.
•
Check if you properly plugged the power cable into an electrical outlet.
•
If you are using a power strip or AVR, make sure that it is plugged in and
turned on.
If the LED is lit, check the following:
•
Is a non bootable (non system) diskette in the floppy drive? If yes, remove
or replace it with a system diskette and press Ctrl + Alt + Del to restart
your computer.
•
The operating system files may be damaged or missing. Insert the startup
disk you created during Windows setup into the floppy drive and press Ctrl
+ Alt + Del to restart your computer. This will automatically diagnose your
system and make necessary fixes. However, if the diagnostic utility still
reports a problem, then you may have to perform the recovery process to
restore your system to its original factory default settings.
Q: Nothing appears on the screen.
A: Your computer’s power management function automatically blanks the
screen to save power. Press any key to turn the display back on.
If pressing a key does not work, your computer. If restarting your computer does
not work, contact your dealer or the technical support center for assistance.
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