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Need He
lp?
39
38
Ad
di
ti
ona
l Acer S
e
rv
ic
e
s
A
b
out the A
sp
ir
e
W
e
b Sit
e
*
T
h
is In
te
rn
et
si
te
ha
s a
n
swe
rs f
or t
h
e mo
st
f
req
ue
n
tly
a
sk
ed
supp
or
t q
u
es
tion
s and of
fe
rs a sear
ch
able d
at
aba
se
of ext
en
siv
e
te
chnic
al inf
o
rm
at
ion, new pr
o
d
uc
t d
at
a a
n
d upg
rade inf
o
rm
a-
tion. Use i
t:
•
Whe
n
you c
an
’t f
ind t
h
e inf
o
rm
at
ion you ne
ed in your ma
nu-
al or online he
lp, and b
efo
re
you c
all T
ec
hnic
al Supp
or
t.
•
Whe
n
you w
an
t t
o
f
ind upg
rade inf
o
rm
at
ion or bug f
ix
es
.
•
Whe
n
you’
re
c
u
riou
s ab
ou
t A
ce
r!
For
a
ssist
anc
e:
h
ttp://www
.ac
er.
co
m/
* r
eq
uir
es an ac
co
un
t wi
th
an In
te
rn
et
S
er
vic
e Pr
o
vide
r.
A
c
er T
e
chnic
a
l Supp
or
t
During t
h
e w
ar
ra
n
ty
p
erio
d, should you ha
ve a pr
oble
m wi
th
your sys
te
m
or if you t
hink some
thing i
sn
’t working
, c
o
n
tac
t
Te
chnic
al Supp
or
t. A
ce
r T
ec
hnic
al Supp
or
t pr
o
vides he
lp f
o
r
w
ar
ra
n
ty
r
ela
te
d i
ssues
, suc
h
a
s a har
d
w
ar
e pr
oble
m.
B
efo
re
you c
o
n
tac
t A
ce
r, plea
se
t
ak
e 10 minu
te
s t
o
run t
h
e
H
ar
d
w
ar
e D
ia
gn
o
sti
cs
. Th
is
w
ill h
elp
u
s p
rov
id
e y
o
u
w
ith
b
et
ter
qu
alit
y su
p
p
o
rt
.
Y
o
u c
an run t
h
e Har
d
w
ar
e D
iag
no
st
ic
s dir
ec
tly f
rom t
h
e A
ce
r
Se
rv
ic
e C
en
te
r or pr
o
ce
ed wi
th
t
h
es
e f
ive s
te
p
s:
1 •
Wi
th
your c
o
mpu
te
r p
o
we
re
d on, plac
e t
h
e S
ys
te
m
Re
co
ve
ry
CD in t
h
e CD-R
O
M/DVD-R
O
M
dri
ve.
2 •
G
o
t
o
t
h
e S
tar
t Me
nu, and se
le
ct
Shu
t D
o
wn t
o
r
es
tar
t t
h
e
co
m
p
u
te
r.
3 •
Af
te
r t
h
e c
o
mpu
te
r ha
s r
eb
o
o
ted, se
le
ct
D
iagno
st
ic
s.
4 •
Fo
llow t
h
e on-scr
ee
n dir
ec
tion
s.
5 •
Re
co
rd
all r
esult
s.
T
h
ese simple s
te
p
s will he
lp t
h
e A
ce
r t
ec
hnic
ia
n
t
o
b
ett
er
de
te
rmine t
h
e c
au
se of your pr
oble
m.
For mor
e inf
o
rm
at
ion on how t
o
g
et he
lp f
rom A
ce
r T
ec
hnic
al
Supp
or
t, plea
se
r
efe
r t
o
M
y A
spir
e Guide sof
tw
ar
e.
K
e
yb
oar
d
Er
ro
r, No K
e
yb
oar
d
C
o
nne
c
te
d or K
e
yb
oar
d
Int
e
rf
ac
e Er
ro
r
C
h
ec
k th
at
th
e ke
yb
o
ar
d
is
s
ecu
re
ly
p
lu
g
ge
d
in
to
th
e c
o
rre
ct
p
o
rt
on t
h
e bac
k of t
h
e c
o
mpu
te
r.
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