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Troubleshooting

Troubleshooting

6-1

This chapter instructs you on how to deal with
common system problems. Read it before calling a
technician if a problem occurs. Solutions to more
serious problems require opening up the
computer. Do not attempt to open the computer
by yourself. Contact your dealer or an authorized
service center for assistance.

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Содержание 365 Series

Страница 1: ...Extensa 365 Series Notebook Computers User s Guide 49 40B05 011 Printed in Taiwan ...

Страница 2: ...orrespondence concerning your unit should include the serial number model number and date of purchase No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopy recording or otherwise without the prior written permission of Acer Incorporated Extensa Notebook Computer Model_______Serial No ____________Purchas...

Страница 3: ...ll not occur in a particular installation If this device does cause harmful interference to radio or television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures n Reorient or relocate the receiving antenna n Increase the separation between the device and receiver n Connect the devic...

Страница 4: ...mmission to operate this computer Usage Conditions This part complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice Canadian Users This Class B digital apparatus meets all requirements of the C...

Страница 5: ...s in the cabinet and the back or bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register or in a built in installat...

Страница 6: ...gerous voltage points or other risks Refer all servicing to qualified service personnel 12 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions a When the power cord or plug is damaged or frayed b If liquid has been spilled into the product c If the product has been exposed to rain or water d If the product does not operate norm...

Страница 7: ...ype UL listed CSA certified type SPT 2 rated 7A 125V minimum VDE approved or its equivalent Maximum length is 15 feet 4 6 meters Laser Compliance Statement Laser Compliance Statement The CD ROM drive in this computer is a laser product The CD ROM drive s classification label shown below is located on the drive CLASS 1 LASER PRODUCT CAUTION INVISIBLE LASER RADIATION WHEN OPEN AVOID EXPOSURE TO BEAM...

Страница 8: ...placed Replace only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions ADVARSEL Lithiumbatteri Eksplosionsfare ved fejlagtig håndtering Udskiftning må kun ske med batteri af samme fabrikat og type Léver det brugte batteri tilbage til leverandøren ADVARSEL Eksplosjonsfare ved feilaktig skifte av batteri Benytt samme b...

Страница 9: ...ustausch der Batterie Ersatz nur durch denselben oder einem vom Hersteller empfohlenem ähnlichen Typ Entsorgung gebrauchter Batterien nach Angaben des Herstellers Taking Care of Your Computer Taking Care of Your Computer Your computer will serve you well if you take care of it q Do not expose the notebook to direct sunlight Do not place it near sources of heat such as a radiator q Do not expose it...

Страница 10: ...the notebook to magnetic fields q Do not expose the notebook to rain or moisture q Do not spill water or any liquid on the notebook q Do not subject the computer to heavy shock and vibration q Do not expose the notebook to dust and dirt ...

Страница 11: ...ts on top of it Carefully route the power cord and any cables away from personal traffic q When unplugging the power cord do not pull on the cord itself but pull on the plug q The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord Also the total current rating of all equipment plugged into a single wall outlet should ...

Страница 12: ... cleaning the notebook follow these steps 1 Power off the notebook and remove the battery pack 2 Disconnect the AC adapter 3 Use a soft cloth moistened with water Do not use liquid or aerosol cleaners Contact your dealer or see your service technician if any of the following occurs q Notebook has been dropped or the body has been damaged q Liquid has been spilled into the product q The notebook do...

Страница 13: ... 1 7 1 Left Ports 1 19 1 7 2 Rear Ports 1 23 1 8 Audio 1 25 1 9 Securing your Computer 1 26 1 9 1 Security Notch 1 26 1 9 2 Passwords 1 26 Chapter 2 Chapter 2 Operating on Battery Power Operating on Battery Power 2 1 Battery Pack 2 2 2 1 1 Battery Pack Characteristics 2 2 2 1 2 Installing and Removing the Battery Pack 2 3 2 1 3 Charging the Battery 2 4 2 1 4 Checking the Battery Level 2 6 2 1 5 Op...

Страница 14: ...14 3 10 2 Hard Disk Upgrade 3 16 Chapter 4 Chapter 4 Moving with your Computer Moving with your Computer 4 1 Disconnecting from the Desktop 4 2 4 2 Moving Around 4 3 4 2 1 Preparing the Computer 4 3 4 2 2 What To Bring to Short Meetings 4 3 4 2 3 What To Bring to Long Meetings 4 3 4 3 Taking the Computer Home 4 4 4 3 1 Preparing the Computer 4 4 4 3 2 What To Bring with You 4 4 4 3 3 Special Consi...

Страница 15: ...5 1 2 Sleep Manager Functions 5 6 5 2 SafeOff 5 10 5 3 Setup Utility 5 11 5 3 1 Basic System Settings 5 13 5 3 2 Startup Configuration 5 15 5 3 3 Onboard Devices Configuration 5 18 5 3 4 System Security 5 20 5 3 5 Power Management Settings 5 22 5 3 6 Load Default Settings 5 25 Chapter 6 Chapter 6 Troubleshooting Troubleshooting 6 1 Q A 6 2 6 2 Error Messages 6 7 Appendix A Appendix A Specificatio ...

Страница 16: ...xvi ...

Страница 17: ... questions you have about the day to day operation of your Extensa notebook computer Use the Just for Starters instructions that came with your computer to get your computer running for the first time You should also take advantage of the online help files that are available with almost all of the programs shipped with your computer We hope you enjoy your Extensa computer With proper care your com...

Страница 18: ... need to do this once with a new battery 2 Connect one end of the AC adapter to the DC in port on the notebook s rear panel and the other end to a properly grounded power outlet 3 Slide the display cover latch to the left to open the display Then press the power switch to turn on the power The POST Power On Self Test routine executes and Windows begins loading Note To turn off the power press the ...

Страница 19: ...Preface Preface xix 1 1 2 2 3 3 ...

Страница 20: ...s the online documentation 1 Press the Windows logo key or click on the Start button 2 Select Programs 3 Click on Extensa Online The online help is easy to navigate with hypertext and hypergraphics so you can simply click on highlighted items to learn more about them Clear illustrations help describe notebook operation as well Getting Onl Getting Online ine If you are connected to the Internet and...

Страница 21: ...uter combines high performance versatility power management features and multimedia capabilities with unique style and ergonomic design Work with unmatched productivity and reliability with your new power computing partner This chapter gives an in depth tour of the computer s many features ...

Страница 22: ...Large LCD Liquid Crystal Display and PCI Peripheral Component Interconnect local bus video with graphics acceleration q Internal CD ROM drive and external 3 5 inch floppy drive CD ROM drive model q Internal 3 5 inch floppy drive FDD model q High capacity Enhanced IDE Integrated Device Electronics hard disk q Nickel Metal Hydride battery pack q Power management system with standby and hibernation p...

Страница 23: ...mics q Lightweight and slim q Sleek smooth and stylish design q Full sized keyboard q Wide and curved palm rest q Ergonomically centered touchpad pointing device Expansion Expansion q CardBus PC card formerly PCMCIA slots two type II I or one type III with ZV Zoomed Video port support on upper slot q User upgradeable memory and hard disk 1 This feature is available only in the U S Canada Japan and...

Страница 24: ...r s large display and multimedia capabilities are great for giving presentations If you prefer you can also connect an external monitor when giving presentations This computer supports simultaneous LCD and CRT display Simultaneous display allows you to control the presentation from your computer and at the same time face your audience You can even connect an LCD projection panel for large audience...

Страница 25: ...able viewing position The computer employs a microswitch that turns off the display and enters standby mode to conserve power when you close the display cover and turns it back on when you open the display cover To close the display cover fold it down gently until the display cover latch clicks into place Warning To avoid damaging the display do not slam it when closing Do not place any object on ...

Страница 26: ...1 3 Indicators Indicators The computer has six easy to read indicator lights LEDs near the display cover Two of these LEDs Power and Standby are visible even when you close the display cover so you can see the status of the computer while the cover is closed 1 1 2 2 3 3 4 4 5 5 6 6 ...

Страница 27: ...Lights when the computer is on Flashes when the battery is low 2 Standby Flashes when the computer enters Standby mode 3 Media Activity Lights when the hard disk or CD ROM drive is active 4 Battery Charge Lights when the battery is being charged 5 Caps Lock Lights when Caps Lock is activated 6 Num Lock Lights when Num Lock is activated ...

Страница 28: ...u can toggle on and off Lock Key Lock Key Description Description Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Fn NumLk When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external k...

Страница 29: ...ted on the keys Desired Access Desired Access Num Lock On Num Lock On Num Lock Off Num Lock Off Number keys on embedded keypad Type numbers in a normal manner Cursor control keys on embedded keypad Hold Shift while using cursor control keys Hold Fn while using cursor control keys Main keyboard keys Hold Fn while typing letters on embedded keypad Type the letters in a normal manner Note If an exter...

Страница 30: ...ion Description Windows logo key Start button Combinations with this key perform special functions Below are a few examples q Windows Tab Activates next Taskbar button q Windows E Explore My Computer q Windows F Find Document q Windows M Minimize All q Shift Windows M Undo Minimize All q Windows R Displays Run dialog box Application key Opens the application s context menu same as right click ...

Страница 31: ...S setup utility Hotkey Hotkey Icon Icon Function Function Description Description Fn Esc Esc Hotkey Escape Exits the hotkey control Fn F1 Hotkey Help Displays the hotkey list and help Fn F2 Brightness Control Contrast Control Toggles between brightness control and contrast control Press the scale hotkeys Fn Fn to increase and decrease the brightness or adjust the contrast level Computers with TFT ...

Страница 32: ...keys Fn Fn to increase and decrease the output level Fn F6 Setup Gains access to System setup by invoking Notebook Manager Fn F7 Sleep Enters hibernation mode if the hibernation function Sleep Manager is installed valid and enabled otherwise the computer enters standby mode See section 2 2 1 for more about standby and hibernation modes Fn Scale Increase Increases the setting of the current icon Fn...

Страница 33: ...g hotkeys press and hold the first key Fn before pressing the other keys in the hot key combination Some hotkeys pop up an onscreen icon as shown in the previous table For hotkeys with pop up icons press the scale hotkeys Fn and Fn to increase and decrease the setting of the icon Exiting Pop up Icons and Screens Exiting Pop up Icons and Screens Press hot key escape Fn Esc to exit a pop up icon res...

Страница 34: ...ith your Getting Familiar with your Computer Computer 1 14 1 4 2 1 4 2 Keyboard Ergonomics Keyboard Ergonomics Located below the keyboard the wide and curved palm rest gives you a place to rest your hands while you type ...

Страница 35: ...ace of the touchpad The central location on the palm rest provides ample comfort and support Note When using an external PS 2 mouse you can press Fn T to disable the internal touchpad If you want to use an external PS 2 mouse first enable the touchpad connect the external PS 2 mouse then disable the touchpad if necessary Touchpad Basics Touchpad Basics The following items teach you how to use the ...

Страница 36: ...xecution Click twice quickly Tap twice at the same speed as double clicking the mouse button Selection Click once Tap once Drag Click and hold to drag the cursor Tap twice at the same speed as double clicking the mouse button and hold finger to the touchpad on the second tap to drag the cursor Access Context Menu Click once Note Keep your fingers dry and clean when using the touchpad Also keep the...

Страница 37: ... 1 6 1 Hard Disk Hard Disk The hard disk module can be upgraded when you need more storage space See section 3 10 2 1 6 2 1 6 2 Internal Drive Internal Drive The computer comes with a built in floppy drive or CD ROM drive The CD ROM drive gives you portable multimedia access for models with built in CD ROM drives An external floppy drive is included Ejecting the CD ROM Tray Ejecting the CD ROM Tra...

Страница 38: ...ppy Drive Connecting an External Floppy Drive Connect the larger end of the floppy drive cable to the parallel port and the other end to the connector on the external floppy drive Note The external floppy drive is hot pluggable You do not need to turn off the computer to connect and use the floppy drive ...

Страница 39: ...puter as you would with a desktop PC The ports are found on the rear panel PC card slots and the modem jack are found on the left panel of the computer Note See Chapter 3 on how to connect external devices to the computer 1 7 1 1 7 1 Left Ports Left Ports Icon Icon Port Port Connects to Connects to 1 Modem Jack Phone line 2 PC Card Slots PC Cards 1 1 2 2 ...

Страница 40: ... data modem port connect a phone cable from the modem port to a telephone jack Start your communications software program See your communications manual for instructions PC Card Slots PC Card Slots There are two type II I or one type III CardBus PC Card slots found on the left panel of the computer These slots accept credit card sized cards that enhance the usability and expandability of the compu...

Страница 41: ...s and cellular modems CardBus improves on the 16 bit PC card technology by expanding the bandwidth to 32 bits ZV Zoomed Video port support allows your computer to support hardware MPEG in the form of a ZV PC card supported in the upper slot Note Refer to your card s user s manual for details on how to install and use the card and its functions Inserting a Card Inserting a Card Insert the card into...

Страница 42: ...e PC card slots the computer will not enter standby hibernation mode but sleeps to maintain your communication connection Ejecting a Card Ejecting a Card Exit the application using the card then follow these steps If the PC Card eject button where the card is inserted is tucked into its recessed area pull it out Then press the slot eject button to eject the card ...

Страница 43: ...wer outlet 2 PS 2 Port PS 2 compatible device e g PS 2 keyboard keypad mouse 3 Serial Port UART16550 compatible Serial device e g serial mouse 4 Parallel Port ECP compliant External floppy drive parallel device e g parallel printer 5 Line out Port Line out device e g speakers headphones 6 Line in Port Line in device e g audio CD player stereo walkman 1 1 2 2 3 3 4 4 5 5 6 67 7 8 8 9 9 ...

Страница 44: ...ng Familiar with your Computer Computer 1 24 Icon Icon Port Port Connects to Connects to 7 Microphone in Port External 3 5mm minijack condenser microphone 8 External CRT Port Monitor up to 1024x768 256 colors 9 USB Port Any USB device ...

Страница 45: ...ements that include 3D sound for true audio immersion Dual speakers found near both ends of the display hinge direct sound towards you to facilitate excellent stereo sound output Besides the built in speakers there are audio ports on the rear panel of the computer See section 3 6 for more information on connecting external audio devices Left Left Speaker Speaker Right Right Speaker Speaker ...

Страница 46: ...urity notch located on the rear panel of the computer lets you connect a Kensington compatible key based computer security lock Wrap a computer security lock cable around an immovable object such as a table or locked drawer handle Insert the lock into the notch and turn the key to secure the lock 1 9 2 1 9 2 Passwords Passwords A two level password scheme protects your computer from unauthorized a...

Страница 47: ...uter against unauthorized use Once set you have to type it whenever you boot the computer Important Do not forget your password If you forget your password you need to contact your dealer Setting a Password Setting a Password Follow these steps 1 During POST while the startup logo is being displayed press F2 to enter the Setup Utility 2 Press the or key to select System Security then press Enter 3...

Страница 48: ...d to verify your first entry 6 Retype the password then press Enter After setting the password the computer automatically sets the chosen password parameter to Enabled 7 Press Esc to exit the System Security screen and return to the main menu 8 Press Esc to exit the BIOS Utility A dialog box appears asking if you want to save the CMOS data Do you want to save CMOS data Yes No 9 Select Yes to save ...

Страница 49: ...up Utility 2 Select System Security and press Enter 3 Highlight the desired password parameter to change or remove 4 Press or to display the password prompt and key in a new password or Press or and select None to remove the existing password 5 Press Esc to exit the System Security screen and return to the main menu 6 Press Esc to exit the Setup Utility A dialog box appears asking if you want to s...

Страница 50: ...ing on Battery Power 2 1 The computer operates on AC or battery power This chapter contains the information you need to know to operate the computer on battery power It also includes information on how your computer manages and saves power ...

Страница 51: ...r is to be stored for more than two weeks we suggest that you remove the battery pack Battery power from a fully charged battery pack depletes in roughly ten hours with the computer in standby mode When power is off battery power depletes in one month 2 1 1 2 1 1 Battery Pack Characteristics Battery Pack Characteristics The battery pack has the following characteristics q Employs Current Battery T...

Страница 52: ...r The battery will come in handy when you travel or during a power failure It is advisable to have an extra fully charged battery pack available as backup Warning Do not expose battery packs to temperatures below 0ºC 32ºF or above 60ºC 140ºF This may adversely affect the battery pack 2 1 2 2 1 2 Installing and Removing the Installing and Removing the Battery Pack Battery Pack Before removing the b...

Страница 53: ...he battery compartment connector side down To remove the battery pack remove the battery compartment cover then pull out the battery pack using the pull loop at the end 2 1 3 2 1 3 Charging the Battery Charging the Battery To charge the battery place the battery pack inside the battery compartment and plug the AC adapter into the computer and an electrical outlet ...

Страница 54: ...d in the computer also charges the battery pack if installed This mode will take longer to fully charge a battery than rapid mode In charge in use mode a fully depleted battery gets fully charged in approximately six to eight hours q Trickle mode When the battery is fully charged the adapter changes to trickle mode to maintain the battery charge level This prevents the battery from draining while ...

Страница 55: ...reen Battery Gauge Using the Onscreen Battery Gauge To access the onscreen battery gauge press Fn F4 The battery level icon displays onscreen The onscreen battery gauge indicates the present battery level 2 1 5 2 1 5 Optimizing Battery Life Optimizing Battery Life This section helps you get the most out of battery operation Optimizing battery life prolongs the charge recharge cycle and improves re...

Страница 56: ... devices are connected to these ports You can do this through the Setup Utility See section 5 3 3 q Eject the PC card from the card slot when not in use since the PC card draws extra power q Store the battery pack in a cool dry place The recommended storage temperature for battery packs ranges from 10 to 30 degrees C The higher the storage temperature the faster the battery pack self discharges q ...

Страница 57: ...es four short beeps every minute if you enabled the Battery low Warning Beep parameter in Setup q The status indicator flashes at regular intervals until battery power is depleted When you receive a battery low warning you have around two minutes to save your work If you do not connect the AC adapter within this period the computer enters hibernation mode if the Sleep Upon Battery low parameter in...

Страница 58: ...Power 2 9 Warning Connect the AC adapter to the computer as soon as possible Data is lost when computer power is cut off during standby mode The following table shows the recommended course of action to take when you encounter a battery low condition ...

Страница 59: ...ttery rapidly An extra fully charged battery pack available 1 Save all necessary files 2 Exit the application 3 Power off the computer 4 Replace the battery pack 5 Power on the computer and resume work or 1 Save all necessary files 2 Enter hibernation mode 3 Install the extra battery pack 4 Resume from hibernation mode AC adapter or power outlet not available 1 Save all necessary files 2 Exit the ...

Страница 60: ...euristic Power Management or HPM HPM allows the computer to provide maximum power conservation and maximum performance at the same time Power management methods used by most computers are timer based You set inactivity time out values for the display hard disk and other devices The computer then sleeps when these time outs elapse The problem with this is that no two users are alike Each of us has ...

Страница 61: ... 2 pointing device If these devices are idle for the period determined by the computer s HPM unit the display shuts off until you press a key or move the touchpad or external mouse Automatic Dim Feature Automatic Dim Feature The computer has a unique automatic dim power saving feature When the computer is using AC power and you disconnect the AC adapter from the computer it automatically dims the ...

Страница 62: ...n Mode In hibernation mode all power shuts off the computer does not consume any power The computer saves all system information onto the hard disk before it enters hibernation mode Once you turn on the power the computer restores this information and resumes where you left off upon leaving hibernation mode There are two necessary conditions for the computer to enter hibernation mode q The hiberna...

Страница 63: ...eeps but does not enter hibernation mode after pressing the sleep hot key it means the operating system will not allow the computer to enter the power saving mode To exit hibernation mode press the power switch The computer also resumes from hibernation mode if the resume timer is set and matched Warning Do not change any devices such as add memory or swap hard disks when the computer is in hibern...

Страница 64: ... must be set to ENABLED There are five ways to enter standby mode q Pressing the sleep hot key Fn F7 q If the waiting time determined by the computer s HPM unit elapses without any system activity the computer goes into standby mode q Closing the display cover q If the computer is about to enter hibernation mode but the hibernation file is invalid or not present q Invoked by the operating system p...

Страница 65: ...rn to normal mode q Press any key q Move the active pointing device internal or external PS 2 or serial q Open the display cover q If the Resume Timer is set and matched the computer returns to normal mode q If an incoming modem event occurs and the Modem Ring Resume On Indicator is enabled the computer returns to normal mode Important If the computer detects a PC I O card installed in the PC card...

Страница 66: ...ained To enter light green mode q Heuristic Power Management Mode must be set to ENABLED q The PC I O card should be configured and one of the following conditions met q The waiting time determined by the computer s HPM unit has elapsed without any system activity q The display cover is closed The following signals indicate that the computer is in light green mode q The buzzer beeps Warning Unstor...

Страница 67: ...tor is enabled the computer returns to normal mode 2 2 2 2 2 2 Advanced Power Management Advanced Power Management This computer supports the APM standard designed to further reduce power consumption APM is a power management approach defined jointly by Microsoft and Intel More and more software packages support APM to take advantage of its power saving features and allow greater system availabili...

Страница 68: ...alled and enabled the system time and date do not display the correct settings after the computer returns to normal operation from standby or hibernation mode To update the time and date reboot the computer APM should be enabled to avoid this problem Advanced Power Management greatly prolongs battery life Use APM whenever possible ...

Страница 69: ...ow to connect peripherals and hardware options that help you use your computer with ease When connecting peripherals read the manual included with the peripheral for operating instructions This chapter also includes sections on how to upgrade key components Key component upgrades can help keep your computer in step with the latest technology ...

Страница 70: ...Monitor To show graphical effects on a larger display connect an external monitor to the CRT port Read the monitor manual for additional instructions Note If an external monitor is not connected closing the display cover puts the computer into standby mode ...

Страница 71: ...d This computer has a keyboard with full sized keys and an embedded keypad If you feel more comfortable using a desktop keyboard you can install a PS 2 compatible external keyboard To connect an external keyboard plug the external keyboard into the PS 2 connector ...

Страница 72: ...s Options 3 4 3 3 3 3 External Keypad External Keypad You can also use a 17 key numeric keypad for number sensitive data entry applications To connect the keypad plug in the keypad connector to the PS 2 port ...

Страница 73: ...l mouse or similar pointing device Note When using an external PS 2 mouse you may choose to disable the internal touchpad by pressing Fn T The built in touchpad works alternately with an external PS 2 mouse which is hot pluggable To use a PS 2 compatible mouse simply plug it into the PS 2 port External PS 2 Mouse External PS 2 Mouse ...

Страница 74: ...ions Options 3 6 If you use a serial mouse plug it into the serial port To enable the serial mouse use the Add New Hardware tool in the Windows 95 Control Panel External Serial Mouse External Serial Mouse ...

Страница 75: ...serial printer plug the printer cable into a serial port For a parallel printer plug the printer cable into the parallel port See your printer manual for operating instructions Note If the printer does not function enter Setup and verify that the parallel port is enabled Refer to section 5 3 3 for assistance ...

Страница 76: ...sible from the rear side of the computer You can plug in amplified speakers or headphones a line in device and external microphone to the line out line in and microphone in ports respectively Note The internal speakers are automatically turned off when you insert headphones or external speakers into the line out port ...

Страница 77: ...s The computer has two CardBus PC card slots that can accommodate two type I II or one type III PC card s with ZV PC card supported in the upper slot Please consult your dealer for PC card options available that you can purchase for your computer ...

Страница 78: ...s a USB Universal Serial Bus port that allows you to connect peripherals without occupying too many resources Common USB devices include the mouse and keyboard Most USB devices also include a built in USB port connector which allows you to daisy chain other USB devices ...

Страница 79: ...er on the go AC Adapter AC Adapter The compact AC adapter charges your battery pack and supplies power to your computer You can order a spare AC adapter so you do not need to carry it from the office to your home or destination 3 9 2 3 9 2 Cab Cables les Floppy Drive Cable Floppy Drive Cable The floppy drive cable connects your floppy drive to the computer This cable is supplied along with the flo...

Страница 80: ...nnector marked mouse Connect the single connector end of the PS 2 Y bridge cable to the computer s PS 2 port and the double connector ends to the two PS 2 devices Parallel Cable Parallel Cable The Parallel cable allows you to connect a printer and an external floppy drive to your computer simultaneously However you can only use one device at a time Connect the single connector end of the parallel ...

Страница 81: ...able File Transfer Cable You can also transfer files between computers using a file transfer cable Connect the file transfer cable between the parallel ports of the two computers and use your file transfer utility to perform the transfer ...

Страница 82: ...ent upgrade 3 10 1 3 10 1 Memory Upgrade Memory Upgrade Memory is upgradeable from 16 to 80 MB employing 8 16 32 64 MB 64 bit soDIMMs Small Outline Dual Inline Memory Modules Installing Memory Installing Memory Follow these steps to install memory 1 Turn off the computer umplug the AC adapter and remove the battery pack Then turn the computer over to access its base 2 Remove the three screws from ...

Страница 83: ...Options Options 3 15 4 Put the memory door back and secure it with the screws ê ê ê ê The computer automatically detects and reconfigures the total memory size ...

Страница 84: ...placement Hard Disk Installing a Replacement Hard Disk Follow these steps to install a hard disk 1 Turn off the computer unplug the AC adapter and remove the battery pack Then turn the computer over to access its base 2 Slide out the hard disk bay cover 3 Pull down the plastic strip attached to the end of the hard disk and pull out the hard disk using the plastic strip 4 Insert a new hard disk int...

Страница 85: ...d when you are just moving within short distances for example from your office desk to a meeting room q Taking the Computer Home when you are moving from your office to your home or vice versa q Traveling with the Computer when you are moving within a larger distance for instance from your office building to a client s office building or traveling locally q Traveling Internationally with the Compu...

Страница 86: ...disconnect your computer from external accessories 1 Save your work in progress 2 Shut down the operating system 3 Turn off the computer 4 Disconnect the cord from the AC adapter 5 Disconnect the keyboard pointing device printer external monitor and other external devices 6 Disconnect the Kensington lock if you are using one to secure the computer ...

Страница 87: ...s A fully charged battery runs the computer for 2 3 hours under most circumstances If your meeting is shorter than that you probably do not need to bring anything with you other than the computer 4 2 3 4 2 3 What To Bring to Long Meetings What To Bring to Long Meetings If your meeting will last longer than 3 hours or if your battery is not fully charged you may want to bring the AC adapter with yo...

Страница 88: ...ve case or a carry bag that can prevent the computer from sliding around and cushion it if it should fall Caution Avoid packing items next to the top cover of the computer Pressure against the top cover can damage the screen 4 3 2 4 3 2 What To Bring with You What To Bring with You Unless you already have some items at home bring the following items with you q AC adapter and power cord q The print...

Страница 89: ...densation before turning on the computer If the temperature change is greater than 18 F 10 C allow the computer to come to room temperature slowly If possible leave the computer for 30 minutes in an environment with a temperature between outside and room temperature 4 3 4 4 3 4 Setting Up a Home Office Setting Up a Home Office If you frequently work on your computer at home it may be worthwhile pu...

Страница 90: ...puter when bringing it into the gate area 4 4 2 4 4 2 What To Bring with You What To Bring with You Bring the following items with you q AC adapter q External floppy drive and cable for CD ROM models q Spare fully charged battery packs q Additional printer driver files if you plan to use another printer 4 4 3 4 4 3 Special Considerations Special Considerations In addition to the guidelines for tak...

Страница 91: ...ur Computer Moving with your Computer 4 7 q Have the computer inspected by hand Do not put the computer through a security X ray machine or a metal detector q Avoid exposing floppy disks to hand held metal detectors ...

Страница 92: ...for traveling 4 5 2 4 5 2 What To Bring with You What To Bring with You Bring the following items with you q AC adapter q Power cords that are appropriate to the country to which you are traveling q External floppy drive and cable for CD ROM models q Spare fully charged battery packs q Additional printer driver files if you plan to use another printer q Proof of purchase in case you need to show i...

Страница 93: ...nally q When traveling in another country check that the local AC voltage and the AC adapter power cord specifications are compatible If not purchase a power cord that is compatible with the local AC voltage Do not use converter kits sold for appliances to power the computer q If you are using a PC Card modem check if the PC card modem and connector used with your computer is compatible with the t...

Страница 94: ...nd application software This chapter discusses the important system utilities bundled with your computer Note To access most of the software applications click on the Start button and select the application folder Then click on the application icon to run the selected application To learn about the software and utility make use of the online help provided by the software ...

Страница 95: ...the power switch the computer resumes from where you left off Sleep Manager allows your computer to perform this function Note To understand how your computer saves and manages power see section 2 2 Sleep Manager is a utility that works with your computer s BIOS and Windows APM Advanced Power Management to manage the hibernation operation This includes q creating the hibernation file which contain...

Страница 96: ...cessing the Sleep Manager Accessing the Sleep Manager There are two ways to bring up the Sleep Manager On the Taskbar On the Taskbar The computer automatically loads Sleep Manager every time you start Windows 95 Sleep Manager resides in the background and the Sleep Manager status icon appears on the taskbar Double click on the Sleep Manager status icon if enabled to bring up the main Sleep Manager...

Страница 97: ... if the feature is valid or not Resting your cursor on the icon also shows the status Start menu Start menu 1 Click on the Start button 2 Select Programs 3 Select Sleep Manager 4 Select the Sleep Manager program The Sleep Manager displays below Item Item Description Description Buttons Click to access the Sleep Manager functions ...

Страница 98: ...ents of Onboard memory DRAM or dynamic memory Video RAM VRAM or video memory SMRAM static memory Others The total size of these resources shows as the recommended size in the dialog box Recommended Size Displays the minimum size of the contiguous space you need for the hibernation feature The actual size may be a little bit more due to file system alignment Enable Indicator on the Taskbar When thi...

Страница 99: ...the hibernation file in this space You can also perform this function by clicking on the Create button When you click on the Create button a dialog box pops up Select OK to automatically create the hibernation file Sleep Manager displays the recommend size based on onboard system information You can also choose Advance to manually set the space settings and size The advanced screen shows below ...

Страница 100: ...ontiguous free disk space on it The recommended size is the minimum size needed to save the current system status If the program cannot find the required space on the hard disk during the space creation process it shows a message box to inform the user Not Enough Space for Allocation Not Enough Space for Allocation This is an error message that may appear when Sleep Manager is creating the hiberna...

Страница 101: ...use tools such as Disk Defragmenter Windows 95 to compact these free disk spaces Then run Sleep Manager again to create the file One other factor that causes the error is when disk compression utilities are used Sleep Manager can work with most compression software However Sleep Manager can only create the space on a host drive A host drive stores original file information and cannot be compressed...

Страница 102: ...u can pop up Sleep Manager again by double clicking on this icon Exit Exit Exit Sleep Manager by selecting the Exit button Sleep Manager will quit and disable the capability of auto adjusting the reserved space size Exiting Sleep Manager is NOT recommended Important Do not deactivate remove or exit or uninstall Sleep Manager Do not remove or delete the hibernation file Hibernation will not work wi...

Страница 103: ... the power switch a dialog box pops up for confirmation q If you select No the dialog closes and the system does not power off q If you select Yes SafeOFF will request Windows 95 to shutdown the computer Opened files can be saved and closed safely q If none of the alternatives is chosen SafeOFF waits for 30 seconds and shuts down the computer ...

Страница 104: ... optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 6 Troubleshooting when a problem arises To activate the Setup Utility press F2 after you hear a beep while the Extensa logo is being displayed When Silent Boot described later in this chapter is disabled a message displays telling you when you ca...

Страница 105: ...1990 1997 All Rights Reserved Pressing F2 brings up the main screen of the Setup Utility SETUP Utility Basic System Settings Startup Configuration Onboard Devices Configuration System Security Power Management Load Default Settings Move Highlight Bar Select Esc Exit Press the cursor keys to move the highlight bar then press Enter to make a menu selection ...

Страница 106: ...0 Floppy Disk A 1 44 MB 3 5 inch Floppy Disk B None Cylinders Heads Sectors Size MB Hard Disk Auto xxxx xx xx xxxx Move Highlight Bar Change Setting Esc Exit Press and to move the highlight bar press and to change the setting of the highlighted parameter To exit this screen and return to the main screen press Esc The following table describes the parameters in this screen Settings in boldface are ...

Страница 107: ...loppy Disk A Selects the floppy disk drive type 1 44 MB 3 5 inch None Floppy Disk B Selects the floppy disk drive type In most cases you only have need for one floppy disk drive A so this is normally set to None None 1 44 MB 3 5 inch Hard Disk Selects the hard disk drive type When set to User you need to specify the Cylinder Head and Sector information For hassle free and correct drive detection t...

Страница 108: ...ilent Boot Enabled System Boot Drive Drive A Then C Boot from CD ROM Enabled CardBus Support Enabled USB Function Support Disabled Move Highlight Bar Change Setting Esc Exit Press and to move the highlight bar press and to change the setting of the highlighted parameter To exit this screen and return to the main screen press Esc The following table describes the parameters in this screen Settings ...

Страница 109: ...ne is connected otherwise the computer outputs to the LCD Auto Both Memory Test Runs or skips the memory test Enabled Disabled Silent Boot Hides or displays the POST Power on Self Test screen messages Enabled Disabled System Boot Drive Sets the startup boot sequence of the drives in your computer For example when set to Drive A Then C the computer searches for a system bootable diskette in drive A...

Страница 110: ...sc If the computer cannot find a bootable disc it proceeds according to the System Boot Drive parameter setting Disabled Enabled CardBus Support Enables or disables CardBus support For more information concerning CardBus see section 3 7 Enabled Disabled USB Function Support Selects support for USB Universal Serial Bus Enable this parameter if you are connecting USB device s to the computer Disable...

Страница 111: ...ial Port Enabled Base Address 3F8h IRQ 4 Parallel Port Enabled Base Address 378h IRQ 7 Operation Mode Bi directional ECP DMA Channel Move Highlight Bar Change Setting Esc Exit Press and to move the highlight bar press and to change the setting of the highlighted parameter To exit this screen and return to the main screen press Esc The following table describes the parameters in this screen Setting...

Страница 112: ...nabled Disabled Base Address Sets the I O base address of the parallel port 378h 278h 3BCh IRQ Sets the interrupt request IRQ channel of the parallel port 7 5 Operation Mode Selects the operation mode of the parallel port ECP Extended Capabilities Port supports a 16 byte FIFO first in first out which can be accessed by host DMA cycles and PIO cycles boosting I O bandwidth to meet the demands of hi...

Страница 113: ...rive Control Diskette Drive Normal Hard Disk Drive Normal Setup Password None POST Password None Move Highlight Bar Change Setting Esc Exit Press and to move the highlight bar press and to change the setting of the highlighted parameter To exit this screen and return to the main screen press Esc The following table describes the parameters in this screen Settings in boldface are the default and su...

Страница 114: ...tect All Sectors Write Protect Boot Sector Setup Password1 Sets and enables the setup password When set this password protects this Setup Utility from unauthorized entry Before the computer allows access to the Setup Utility you need to enter the setup password None Enabled Power On Password1 Sets and enables the power on password When set this password protects the computer from unauthorized entr...

Страница 115: ...System Utilities System Utilities 5 22 ...

Страница 116: ...isplay Always On Disabled Hotkey Beep Enabled Modem Ring Resume On Indicator Enabled Battery low Warning Beep Enabled Sleep Upon Battery low Enabled Move Highlight Bar Change Setting Esc Exit Press and to move the highlight bar press and to change the setting of the highlighted parameter To exit this screen and return to the main screen press Esc The following table describes the parameters in thi...

Страница 117: ... Note Always enable this parameter when playing VCDs Video Compact Disc If not the system will enter standby mode after 30 minutes and the screen will go blank Disabled Enabled Hotkey Beep When enabled the computer gives out a beep sound every time you use a hotkey For more information on Hotkeys see section 1 4 1 Enabled Disabled Modem Ring Resume On Indicator When enabled and an incoming modem r...

Страница 118: ...ttery low condition Enabled Disabled Sleep Upon Battery low Enables or disables the sleep function hibernation or standby during a battery low condition When the computer is running very low on battery power the computer will disregard the system sleep state setting and enter hibernation mode if Sleep Manager is installed and the hibernation file is valid see section 5 1 Enabled Disabled ...

Страница 119: ...n you select the Load Default Settings item from the main screen a dialog box appears asking you to confirm that you want to reset all settings to their factory defaults Load Setup Default Settings Are you sure Yes No Choose Yes to confirm or No to close the dialog box and return to the main screen ...

Страница 120: ... to deal with common system problems Read it before calling a technician if a problem occurs Solutions to more serious problems require opening up the computer Do not attempt to open the computer by yourself Contact your dealer or an authorized service center for assistance ...

Страница 121: ...ower the computer Connect the AC adapter to recharge the battery pack q Make sure the AC adapter is plugged in properly to the computer and to the power outlet If it is lit check the following q If the Standby indicator is lit the computer is in standby mode Press any key or tap on the touchpad to resume q Is a non bootable non system diskette in the floppy drive Remove or replace it with a system...

Страница 122: ... the contrast brightness pop up icon Then press the scale increase hot keys Fn to increase the contrast brightness level q The display device might be set to an external monitor Press the display toggle hot key Fn F3 to toggle the display back to the computer Image is not full screen Make sure the resolution is set to 800x600 Right click on your Windows 95 desktop and select Properties to bring up...

Страница 123: ...board does not respond Try attaching an external keyboard to the PS 2 connector on the computer s rear If it works contact your dealer or an authorized service center as the internal keyboard cable may be loose The printer does not work q Make sure that the printer is connected to a power outlet and it is turned on q Make sure the printer cable is connected securely to the computer s parallel port...

Страница 124: ...e computer To connect two PS 2 type devices to the computer you need to use a PS 2 Y bridge cable See section 3 9 2 for details I want to set up my location to use the internal modem To properly use your communications software e g HyperTerminal you need to set up your location 1 Click on StartÝSettingsÝControl Panel 2 Double click on the Modems icon 3 Click on Dialing Properties and begin setting...

Страница 125: ...serial mouse does not work q Make sure that the serial cable is plugged securely into the serial port q Check if the device driver for the serial mouse is installed Click on StartÝSettingsÝControl Panel then double click on System Ý Device Manger in Windows for more information ...

Страница 126: ...Drive Controller Error or No Controller Present Contact your dealer or an authorized service center Diskette Drive Error Contact your dealer or an authorized service center Diskette Drive Type Mismatch Press F2 during POST to reconfigure the computer Equipment Configuration Error Press F2 during POST to reconfigure the computer Hard Disk 0 Error Contact your dealer or an authorized service center ...

Страница 127: ...ard disk drive auto detection Non system disk or disk error Replace and strike any key when ready Insert a system disk in drive A then press Enter Pointing Device Error Contact your dealer or an authorized service center Pointing Device Interface Error Contact your dealer or an authorized service center Protected Mode Test Fail Contact your dealer or an authorized service center RAM BIOS Bad Conta...

Страница 128: ... 9 If you still encounter problems after going through the corrective measures please contact your dealer or an authorized service center for assistance Some problems may be solved using the BIOS Setup Utility discussed in section 5 3 ...

Страница 129: ...y Memory q 16MB on board memory with one 64 bit memory bank expandable to 80 MB q 256KB 2nd level cache memory q 256KB Flash ROM BIOS Data Storage Data Storage q One 2 5 inch 12 5mm 9 5mm hard disk drive q One 3 5 inch internal floppy disk drive floppy drive model only q One 3 5 inch external floppy disk drive CD ROM model only q One 5 25 inch internal CD ROM drive CD ROM model only ...

Страница 130: ... local bus video with graphics accelerator q Simultaneous LCD and CRT display Audio Audio q 16 bit stereo audio q Dual speakers q Sound Blaster Pro and Windows Sound System compatible q Separate audio ports for line in line out and microphone in Keyboard Pointing Device Keyboard Pointing Device q 84 85 88 key Windows 95 keyboard q Ergonomically centered touchpad pointing device ...

Страница 131: ...e q One parallel port external floppy drive port ECP compliant q One external monitor port I2C compatible q One keyboard mouse port PS 2 compatible q One audio line out jack speaker headphone out jack q One audio line in jack q One microphone in jack q One USB port 1 This feature is available only in the U S Canada Japan and Taiwan For other regions you can connect a PC Card modem Consult your dea...

Страница 132: ... x 9 65 x 1 81 in Temperature Temperature q Operating 5 C 35 C q Non operating 20 C 60 C Humidity non condensing Humidity non condensing q Operating 20 85 RH non condensing q Non operating 20 90 RH non condensing Operating System Operating System q Windows 95 or Windows NT optional Battery Pack Battery Pack q 29 4 WattHour Nickel Metal Hydride battery pack q 3 hour rapid charge for NiMH ...

Страница 133: ...sensing 100 240Vac 50 60Hz Options Options q Additional NiMH battery pack q Additional AC adapter q 8 16 32 64 MB EDO memory upgrade module q External FDD module q Higher capacity hard disk drive q PS 2 Y cable q Parallel cable q File Transfer cable q External numeric keypad ...

Страница 134: ...y ITW that gives you security and peace of mind when traveling Our worldwide network of service centers are there to give you a helping hand An ITW passport comes with your computer This passport contains all you need to know about the ITW program A list of available authorized service centers are in this handy booklet Read this passport thoroughly Note Always have your ITW passport on hand especi...

Страница 135: ...es worldwide For technical assistance and support in the United States and Canada you can call 1 800 816 2237 You can also contact the local dealer or distributor in the country you are traveling in for assistance Note If you are connected to the Internet and have World Wide Web access visit our home page http www acer com and get an updated list of our worldwide offices as well as information abo...

Страница 136: ... tray ejecting 1 17 cleaning your computer xii connecting your computer xvii contrast adjusting 1 11 D D display automatic dim 2 11 opening and closing 1 5 power management 1 4 simultaneous 1 4 switching 1 12 video performance 1 4 E E embedded keypad 1 9 error messages 6 7 external floppy drive connecting 1 18 external keyboard attaching 3 3 external keypad attaching 3 4 external microphone attach...

Страница 137: ...on 6 5 monitor attaching 3 2 O O option additional memory 3 14 audio 3 8 external keyboard 3 3 external keypad 3 4 external pointing device 3 5 file transfer cable 3 13 hard disk upgrade 3 16 monitor 3 2 Parallel cable 3 12 PC Cards 3 9 printer 3 7 PS 2 y bridge cable 3 12 Universal Serial Bus 3 10 P P palm rest 1 14 passwords changing 1 29 power on 1 27 removing 1 29 setting 1 27 setup 1 27 PC Ca...

Страница 138: ... Security 5 20 Sleep Manager 5 2 functions 5 6 taskbar icon 5 3 troubleshooting space allocation 5 7 specifications A 1 standby mode entering 2 14 exiting 2 15 support worldwide B 2 T T touchpad 1 15 turning on and off 1 12 using 1 15 traveling disconnecting your computer 4 2 moving around with your computer 4 3 setting up a home office 4 5 taking the computer home 4 4 traveling internationally wi...

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