- Instruction Manual for ESS R050100-
38
5.2 Battery troubleshooting
Common troubleshooting table:
Failures
Reasons
Solving methods
No response
when press the
start button
One-button start wire
is damaged or poorly
installed
Open the side door, close the POWER button on each
battery module, check the turned on status.
Repress the start button again.
Contact with the supplier.
Short discharge
time
Low battery power
Keep the product charged for more than 4 hours until
fully charge the battery.
Product overload
Check load status and remove non-critical products
Battery aging, capacity
decline
To replace the battery, please contact the supplier to
get the battery and its components.
Unable to charge
and discharge
Internal failure
Contact with the supplier.
Battery over
temperature
Allow to stand at room temperature for more than 3
hours
Abnormal
battery input
Communication
disconnection, high
voltage, low voltage,
high temperature, low
temperature and over
current alarm or fault
protection
Check whether the battery communication is
normal, and check the event record for alarms or
failure protection.
Other alarm
According to the LED light status, find out the
corresponding fault causes and eliminate them
one by one.
If the fault still cannot be solved, please contact the supplier or manufacturer as soon as
possible.
Note: Do not disassemble the battery by yourself!
