ROLManual rev.092914
20
Appendix B. Troubleshooting
When turning on the ROL, make sure no flash drives are plugged into the
device.
Troubleshooting: Power/battery/connections
1. If the ROL does not respond to any Button or Roller:
Make sure the battery is charged. If the battery is empty, connect the
power adaptor to charge the battery.
If the battery is fully charged, but the device stopped responding to any
Button, turn the device off, then on again.
2. If the adaptor does not power the ROL
:
Check the connections. Make sure the power adaptor is firmly connected
to the ROL and to the power outlet, and that the cord from the wall outlet is
firmly connected to the rectangular box on the power adapter cord.
If the adaptor still does not power the unit, contact ABiSee or your ABiSee
distributor.
3. If the battery does not power the ROL:
The battery may need to be charged. Connect the power adaptor to
charge the battery.
If the battery is not charging and your power supply is working, you can
order a new battery from ABiSee, Inc.
Troubleshooting: Scan and Read Application
1. If the text you are reading does not make sense:
Do not stress the Scan Button. Press it and wait for the shutter sound.
Make sure your reading language is the same as the language of your
document.
Switch to/from table and column reading mode.
2. If the text recognition takes unusually long before starting to read your
document or it is not accurate:
Make sure your reading language is the same as the language of your
document.
Place a document, leave it still and make sure that there is nothing
between the cameras and the document.
Press the Scan Button just once and wait for the shutter sound.
Do not stress the Daisy keys during the OCR process; wait until OCR is
done before you navigate through the text.
3. Upon scanning a document, if you are not getting an accurate read, or
if the OCR process is not beginning and you only hear multiple beeps:
Try turning the camera light off with the Daisy down arrow, and then re-scan the
