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4/16/2002
ABC STARGUIDE III SATELLITE RECEIVER
TROUBLESHOOTING GUIDE
Starguide III Receiver
Featutues of the Starguide III satellite receiver:
•
L-Band input (950 MHz – 1450 MHz). A Phase Lock Loop (PLL) LNB (Low Noise Block
Downconverter) is required for nominal operation. A “digital-ready” LNB is not the same
thing and may provide sub-standand performance.
•
Six (6) “ports” are available on the back for any number of available expansion cards
•
Standard ABC News Affiliate Package: two (2) audio decoders, one (1) relay card, and one
(1) Netcue/Data card.
•
Standard ABC 24-hr Format Affiliate Package: two (2) audio decoders, one (1) relay card
Receiver Condition
Indicators
Cause/Resolution
NORMAL
Green SIGNAL, SYNC and
POWER LEDs illuminated.
LCD display reads:
STARGUIDE III
EB XX.X AG XXX
(where X = numerical value)
N/A
UNABLE TO FIND
ANY ABC SERVICES
ON STARGUIDE
CARRIER
Green SIGNAL, SYNC and
POWER LEDs illuminated.
LCD display reads:
STARGUIDE III
EB XX.X AG XXX
(where X = numerical value)
Under CARRIER MENU, carrier
name listed as NSN, ViretX,
Westwood East, OneOnOne.
Receiver not set for ABC frequency
and data rate.
Tune receiver to ABC Starguide
carrier from
CARRIER MENU
.
AMC-8: FREQ: 0990000 kHz
RATE: 12288000BPS
VIT: 2/3
NOTE: Receiver must have software
version 2.16 or higher in order to
tune to the ABC Starguide carrier on
AMC-8.