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CELL-DYN
3000 System Operator’s Manual
10-39
9140240E — May 1995
Chapter 10
Troubleshooting
Troubleshooting Reagent Problems
If a reagent (or reagents) is suspected as the cause of a particular
problem, replace the container. However, the Analyzer has reservoirs
which contain a small amount of reagent to maintain the supply within
the system. This supply must be depleted before installing the new
reagent.
To ensure that the new reagent is actually in the system, proceed as
follows:
1.
, press [EMPTY
REAG RESERVOIR].
When the reservoirs are empty, the [FILL REAG RESERVOIR]
key is displayed.
2.
Remove the appropriate reagent line from the container and wipe it
with a lint-free wipe before placing it in the new container. Place
the line in the new container and secure the cap.
3.
Press the [FILL REAG RESERVOIR] key to refill the reservoirs.
4.
Run five background counts before assessing the results.
Troubleshooting the “Incomplete Aspiration-Sampling Error” Message
1.
Check to see if the problem occurs in both the Open and Closed
modes of operation. If the problem is confined to one mode only,
the other may be eliminated as the cause of the problem.
2.
Determine whether the problem is a true incomplete aspiration.
Run a sample and verify that blood is visible to the left of the Status
Indicator panel.
3.
Verify that blood is pulled through the shear valve. Blood should be
visible in the lines (approximately one inch) on both sides of the
shear valve before it rotates. If blood is visible, there may be a
sensor failure.
4.
For a list of probable causes and corrective actions, refer to
Table 10.3, Sample-Related Fault Conditions
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