22-COMM-E EtherNet/IP Adapter Firmware v1.007
7
Rockwell Automation
Support
Rockwell Automation provides technical information on the web to assist
you in using our products. At
http://support.rockwellautomation.com
, you
can find technical manuals, a knowledge base of Frequently Asked
Questions (FAQs), technical and application notes, sample code and links to
software service packs, and a MySupport feature that you can customize to
make the best use of these tools.
Rockwell Automation also provides complimentary phone support for
drives, communication adapters, and peripherals. If you experience a
problem with the adapter, please review the information in its User Manual.
For further help in getting your adapter operational, contact a Customer
Support representative:
For an additional level of technical phone support for installation,
configuration and troubleshooting, we offer TechConnect Support
programs. For more information, contact your local distributor or Rockwell
Automation representative, or visit
http://support.rockwellautomation.com
Product Satisfaction Return
Rockwell Automation tests all products to ensure that they are fully
operational when shipped from the manufacturing facility. However, if your
product is not functioning and needs to be returned:
United States
(1) 262.512.8176
Monday – Friday, 7am – 6pm CST
Outside United States
Please contact your local Rockwell Automation
representative for any technical support issues.
United States
Contact your distributor. You must provide a Customer
Support case number (see phone number above to obtain
one) to your distributor to complete the return process.
Outside United States
Please contact your local Rockwell Automation
representative for return procedure.
