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OpenVoice 200

The Voice-Mail System in the OpenCom 100 
and Aastra 800 Communications Systems

User Guide

Содержание OpenVoice 200

Страница 1: ...OpenVoice 200 The Voice Mail System in the OpenCom 100 and Aastra 800 Communications Systems User Guide...

Страница 2: ...ion about other Aastra products please refer to our website at http www aastra de or http www aastra com It provides additional notes and tips on the product We hope you enjoy using OpenVoice Aastra 8...

Страница 3: ...ote Access and Remote Control 7 2 2 Operating Functions 8 2 2 1 PIN protected Voicebox 8 2 2 2 Call Forwarding to Voicebox 8 2 2 3 Activating Deactivating Your Voicebox 8 2 2 4 Call Number and Time St...

Страница 4: ...ssing and Editing Messages 22 6 5 1 on the Aastra 677x OpenPhone 7x and OpenPhone 6x System Telephones 22 6 5 2 on the OpenPhone 26 27 and Aastra 142d System Terminals 23 6 5 3 in the OpenCTI 50 Appli...

Страница 5: ...ages received from voiceboxes are displayed on system terminals and in the OpenCTI 50 application of the communications system The voice menus of the OpenVoice programme guide you through its operatio...

Страница 6: ...frequency terminals Most features provided by the OpenVoice programme can be set directly on the terminals without the aid of a PC The configuration and administration of the pro gramme are supported...

Страница 7: ...umber and the time stamp can be played back when you listen to messages on system terminals they can also be displayed 2 1 4 Welcoming and Closing Texts OpenVoice comes with standard texts All voicebo...

Страница 8: ...display On cordless system terminals e g a OpenPhone 27 and in the OpenCTI 50 appli cation new incoming messages are indicated by special icons On standard terminals without a message LED the arrival...

Страница 9: ...ectly connected to the callers and can speak with them 2 1 11 Forwarding to the Voicebox Secretary If the voicebox owner has configured a secretary but has not activated the divert to the secretary ca...

Страница 10: ...eboxes with the Central welcome track changeable feature after Time call forwarding has to be set Using the secretarial function it is possible to have another subscriber call number called directly i...

Страница 11: ...Messages Voicebox owners can listen to newly arrived and old messages in the box and delete the ones they have already listened to either all at once or one at a time Messages already listened to can...

Страница 12: ...ts call number If the new voicebox is protected the caller has to verify their identity by entering a PIN 2 2 12 Leaving a Message Every voicebox caller has the possibility of recording a voice messag...

Страница 13: ...cations system OpenCom 130 131 150 and how to install a memory card please refer to the OpenCom 100 Mounting and Commissioning guide In the case of an OpenCom 510 the Compact Flash card installed on t...

Страница 14: ...OpenVoice 260L licence for 60 voiceboxes 200 with an OpenCom 510 4 Licensing the Activation Procedure You will need an activation key to configure and use the OpenVoice programme package in your comm...

Страница 15: ...rt authorisation unless you have already logged in as the administrator and the activation key for your version of OpenVoice When updating the firmware it may be necessary to load the current voice fi...

Страница 16: ...rnal call number for a user group in the User Manager User groups menu In this case the central welcoming text is played if an external caller rings a user in this group for an external call number in...

Страница 17: ...users of a voicebox Activating this feature enables users to access their voiceboxes from a remote terminal and to operate them by remote control You can activate the option Central welcome track chan...

Страница 18: ...s 6 1 Preset Functions Certain functions are preset by your system administrator when configuring your voicebox The language used for guiding you through the voice menu from your terminal The maximum...

Страница 19: ...g Your Voicebox from an Internal Terminal starting on page 19 The voice menu of OpenVoice guides you step by step through the programme s functions Depending on the situation you will be asked to pres...

Страница 20: ...iguration tab The Configuration window will then open The current configuration of your voicebox is displayed in the Voicebox section Via the Voicebox Announcements section you can listen to record an...

Страница 21: ...messages you wish to access Confirm with the star key You cannot access the voicebox unless authorisation for Remote control has been activated 3 Enter your PIN after the prompt For a new voicebox the...

Страница 22: ...iately by pressing the 7 key on your terminal If you are using OpenVoice on an OpenCom 100 Aastra 800 system telephone you can also access your voicebox by entering Applications Voicebox in the Main m...

Страница 23: ...have arrived in your voicebox 6 4 4 in the OpenCTI 50 Application New voicebox messages are entered in the call list and are indicated by the icon 6 4 5 on Standard Terminals New messages can be signa...

Страница 24: ...essage and press the OK key 3 You now have the following options Via Play you can listen to the message Delete deletes the message Via Dial you can call back the caller Via Phone book and 1 New Entry...

Страница 25: ...ge Via Dial you can call the caller back Delete deletes the message Via Phone book and New Entry to add a caller to your telephone book Add to edit all the details of an entry Save your entries Select...

Страница 26: ...n the sections entitled Calling Your Voicebox from an Internal Terminal on page 19 and Calling Your Voicebox from a Remote Terminal on page 24 6 6 Calling Your Voicebox from a Remote Terminal If your...

Страница 27: ...the instructions given in the voice menu 6 7 Programming a Function Key On a system terminal e g an Aastra 6773 OpenPhone 73 you can programme a function key to query your voicebox messages This funct...

Страница 28: ...box the voice menu You call your voicebox and then identify yourself with your secret code The OpenVoice will advise you whether there are any new messages in your box In this situation you can also e...

Страница 29: ...ime of the call are announced providing you have set this in the 3 Central set tings menu and the information is available Here you can delete either individual or all the messages as well as immediat...

Страница 30: ...as well as immediately returning a call Note You should delete messages that are no longer needed This will free memory space for recording new mes sages Example 96 4321 2 8 5 Call the voicebox 96 an...

Страница 31: ...ts that are set are valid for the time group that is active at that moment In the OpenCTI 50 application you can set these texts for different time groups You can switch on or off certain settings for...

Страница 32: ...r key twice before entering the call number Example 31 If the secretarial function is active a caller to your voicebox is informed of this by your welcoming text or by the standard text for the secret...

Страница 33: ...ome track changeable option can be set for your voicebox This setting authorises you to edit the central welcoming texts for the voice menu of OpenVoice using Record Play or Delete Note This menu is o...

Страница 34: ...u will hear an announcement 6 9 6 Menu 6 Recording and sending a message In this menu you can record and send a voice message for another voicebox You are now prompted to record the message and can th...

Страница 35: ...nCom 130 OpenCom 131 OpenCom 150 with a 256 MByte Compact Flash card 8 h For an OpenCom 510 with the pre installed 256 Mbyte Compact Flash card SanDisk 4 h For an OpenCom X320 with the pre installed C...

Страница 36: ...via the OpenCTI 50 application Secretarial function Yes Time stamp Yes Listening to messages via PC Yes Callback by means of a code Yes Forwarding a message Yes Change voicebox Yes Leaving a message Y...

Страница 37: ...s 88 Send message 9 Delete message 99 Delete all messages Messages and Central Welcoming Texts Main menu 1 New messages 2 Existing messages 3 Central settings 4 Central welcoming texts 5 Change voiceb...

Страница 38: ...Notification calls 1 Change notification number 2 Notification call on off 8 Secretarial function 1 Change secretarial number 2 Secretarial function on off 9 PIN number Settings 1 Message length 60 se...

Страница 39: ......

Страница 40: ...www aastra com As of 27 04 2010 Subject to changes...

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