Making Calls
54
Transferring an External Call to an External Subscriber
External calls can only be transferred to an external subscriber via the “Subscriber on
hold” menu.
You have dialled an external number for a consultation call (see Enquiry/Toggling by
Means of the R-Key starting on page 52); the original (external) caller is kept on hold.
Press the
Menu
softkey
briefly
and confirm the
Transfer
with
OK
.
Depending on your communications system’s settings, the external calls will be joined
together in your communications system or the exchange of the network operator.
Note
When you call an external party and then transfer this person to another external party,
you will bear the costs for the call between the two external callers. You have no way of
influencing how long the transferred call will last. The connection is established via the
OpenCom 100 / Aastra 800 and occupies two call channels (ISDN user channels).
“Subscriber on Hold” Menu
Note
Menu items marked with an * are only displayed if the corresponding user authorisa-
tion has been set in the Configurator.
You have put a call on hold and are making a consultation call.
Press the
Menu
softkey
briefly
and then select …
Hands-free on
or
Hands-free off
: You switch hands free on or off.
Disconnect
: You disconnect the current call and return to dialling mode. Enter a new
call number for a further enquiry or press the
R
key. You will be connected with the
subscriber on hold.
Phone book
: You can add the call number of the current subscriber to the
OpenCom 100 / Aastra 800 telephone book as a new entry (
New entry
) or you can
add it to an existing entry (
Add
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